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Startup Lessons Learned/Learning
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mjpizz
December 10, 2009
Business
3
110
Startup Lessons Learned/Learning
Tips from the early days of Olark.
(presented with Zach Steindler)
mjpizz
December 10, 2009
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Transcript
Startup Lessons Learned Matt Pizzimenti Zach Steindler ing 10 December
2009
Top 10 Things You Should Do and you will succeed
or fail based solely upon these
Sampling of 9 Things We Do / Did every startup
is unique, but this might help ½
who are we?
what is Olark? ➡ easy live chat for sales and
support ➡ YCombinator Summer 2009
½ 9
be scrappy the scrappy shall inherit the earth
None
None
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have good hacker friends get by with a little help
from your friends
None
None
connect with your users why didn't you call last night?
None
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charge your users man cannot survive on users alone
None
None
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None
stop worrying about perfection "perfect" is the enemy of the
good
None
investors are good at (some) things you don't get something
for nothing
None
be willing to give up on ideas focus on what
works
None
None
stop worrying about your competitors be aware of them, save
your worrying for customers
competitor came out of beta
pick a measure of success for yourself you can't be
all things to all people
millions of users go huge, or go home
steady revenue growth (mostly) bootstrapped
None
obligatory summary 1. be scrappy 2. have good hacker friends
3. connect with your users 4. charge your users 5. stop worrying about perfection 6. investors are good for (some) things 7. be willing to give up on ideas 8. stop wasting time worrying about competitors 9. pick a measure of success for yourself
lesson 9½: have fun!
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startups aren't scary. we promise.