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Brad Nunnally @bnunnally The Myth of Paying Attention Big Design Conference June 2012 #MythAttn

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We have busy lives We rely on past expectations & habits There are gaps between interactions Mislead by our peers Training Fails

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Leap is a start

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But, why does it happen?

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Change Blindness

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Would You Notice?

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Would You Notice?

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Here’s The Proof

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Here’s The Proof

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1999

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2002

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2005

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2007

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2010 http://www.lukew.com/ff/entry.asp?178

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Selective Attention

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We’re all a little slow 80 Millisecond Rule Perception occurs before understanding Our minds constructed the “present”

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It’s all a guessing game Memory + Perception + Expectations = Reality Sometimes part of the equation is wrong Blind Men & The Elephant

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"I did not see that big red bar at the bottom that says click here for more information" “How did I NOT see that?” “I must have missed that button” “I could have used what?” “Ohh, well that makes sense now that I see it.”

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Screenshot from PE Usability Testing

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Screenshot from PE Usability Testing

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Screenshot from PE Usability Testing

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Well, technology is a glittering lure. But there's the rare occasion when the public can be engaged on a level beyond flash, if they have a sentimental bond with the product. Don Draper

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So What? Understanding the limitations of the human brain provide us with an opportunity to create better designs earlier in the process. Allowing for more critical issues to be identified during usability testing.

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So What? We still have monkey brains It is easy for people to get tripped up by technology Knowing the Brain = Better Design Effectively plan major redesign projects Understand basic human behavior to augment their experiences Utilize the power of choice

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Online Sources - http://kippt.com/feed/bnunnally/ JhCuSVb708qvLWzpxZ5C/fallacy-talk Photo Sources - http://kippt.com/feed/bnunnally/ JhCuSVb708qvLWzpxZ5C/fallacy-pictures

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Thank You! Brad Nunnally Lead User Experience Designer Perficient Experience Design Email - brad.nunnally@perficient.com Twitter - @bnunnally SpeakerRate - http://spkr8.com/t/11331