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Happy People Build Better Products than Agile Teams
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Tuomas Jomppanen
August 13, 2014
Technology
1
820
Happy People Build Better Products than Agile Teams
I gave this talk at Oulu Agile Seminar 13.8.2014
Tuomas Jomppanen
August 13, 2014
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Transcript
HAPPY PEOPLE BUILD BETTER PRODUCTS THAN AGILE TEAMS
Tuomas Jomppanen Development Manager OP-Pohjola, Oulu 13.8.2014
Disclaimer Digital Products can be built in many ways. This
presentation is about a small team building web/mobile products and we’re constantly trying to fi nd better ways to do our work. It might not work for you, but at least for now, it works for us :)
None
is “internal startup” of
“Best Design” “Best Mobile Application” “Best Digital Design” Awards
Development Team Product Owner Team Project Stakeholders Business, Marketing, Systems,
partners, etc
Pivo::Concept.new()
Lean Product Development Learn Fast and Release Often
Do people have problem with mobile wallets?
Hi! Can you walk us through the last time you
bought stuff? Ok, let’s see — I went to grocery shop yesterday and…
Paying with cash or card is not a problem.
But moments before and after the purchase might have few
problems worth solving
How did we learned this?
Is it valid information?
Science fi ction Validated learning
Lean = Fast and Validated
Inspiration Customer Development Lean Startup Lean Canvas The Mom Test
Jobs to be done
Brainstorm Interview people (get out of the building) Analyze Lean
Canvas, Create Hypotheses 3-4 hours? Idea Are our hypotheses valid?
“Problem Validation”
Actions > Words
Solution Interviews Analyze Build Prototype Few days, Week? Customer Journeys
User Stories
“Solution Validation”
Iterate
Brainstorm Problem Interviews Analyze Idea Build Prototype Solution Interviews Analyze
Does the user have a problem? Does our solution solve
the problem? Are they willing to pay for it?
None
Pivo::Release.new()
Happy Team Sacri fi ce The Illusion of Controlling Everything
Unknown Problem Known Problem Unknown Solution Known Solution
Unknown Problem Known Problem Unknown Solution Known Solution H arder
Easier
eCommerce Platform Pivo CMS Unknown Problem Known Problem Unknown Solution
Known Solution
Unknown Problem Known Problem Unknown Solution Known Solution U npredictable
Predictable
A project with a unknown problem and a unknown solution,
It’s nearly impossible to make correct estimates
How can you estimate something that has never been built
before?
Milestones become just meaningless random dates
We are not completely milestone-free, but we use them as
rarely as possible
People tend not to like worrying about schedules and estimates
Tracking hours is just waste of time and it makes
people unhappy
New normal Understand that the team works as close to
the long-term maximum as possible when they are happy
Unhappy people are not productive
People like working on meaningful things
People like learning new stuff
Happy people are more productive
CFO: What if we train our employees and they leave
us? CEO: What if we don’t and they stay?
Focus on People
Communicate the Vision
As a product owner, this is what you were hired
to do
Death by powerpoint is not an option
Concept videos
Picture is worth a 1000 words
Make a small movie about your concept
Concept Video 1. Write a customer journey 2. Make a
rough storyboard about the happy case 3. Film it
None
How we develop Pivo?
- Scrum - Kanban - Estimating user stories
- One week sprints - One product backlog - Six
component backlogs - Two backend teams - Three client teams
Each sprint starts with team’s planning meeting Product Owner goes
through The Product Backlog in planning meeting
Product Backlog has the “epics” (or features). Five stages: -
Maybe - In concepting - In development - Pilot/QA - Released
It’s a simple wiki page.
About 50% of backlog items comes from the team members.
- Main ingredient of our success - Everybody shares the same vision - Roadmap becomes a team-
Pivo development process in a nutshell - Focus on people
- Don’t waste time on estimates - One week sprints - Communicate the roadmap - Major feature deserves a concept video - Release as often as possible
Why care about the happiness of the team?
Happy team == Happy Customer
Agile software projects are great, as long as the team
is happy :)
Best example of happy team and happy customer
None
Thank You! www.jomppanen.com