Product failures

Transcript

1. @ alexhorre Life is too damn short for product fails

   slowly ruining your life. Tuesday, 7 February 12

2. Why do they still happen? Products are everywhere. Yet they

   still seem to fail at the one basic thing—how we use them. Tuesday, 7 February 12

3. It’s behaviour, stupid How we use them is how we

   behave around them. We use our senses, intuition, inference to figure things out. Tuesday, 7 February 12

4. Finding middle road The methodology of Behaviour-Driven Development & a

   well-plugged book: Lean Startup by Eric Ries Tuesday, 7 February 12

5. Behaviour-Driven Development It’s simple: Customer has problem Problem defines features

   Features inherent human behaviour Build features around this behaviour Tuesday, 7 February 12

6. Lean Startup Build. Measure. Learn. Tuesday, 7 February 12

7. Microsoft Word Every new feature request is already in it.

   Tuesday, 7 February 12

8. Printers, don’t get me started Awful product numbers and “piece

   of shit, work!” Tuesday, 7 February 12

9. It’s suppose to do that... Twisting and bending your dock

   cable Tuesday, 7 February 12

10. Starbucks hot cups* (UK) Don’t take the lid off—I dare

    you. Tuesday, 7 February 12

11. The washer says what? ‘B’ stands for boil wash? Finally—thank

    you. Tuesday, 7 February 12

12. Push and pull It’s not that hard—but... Tuesday, 7 February

    12

13. Universal remotes :-( Tuesday, 7 February 12

14. Borrowing a pc laptop For fucks sake... Tuesday, 7 February

    12

15. Thermostats To infinity and beyond Tuesday, 7 February 12

16. A new hope Apple designers get it. Tuesday, 7 February

    12

17. Or just copy the shit-out-of-it Because you’re envious of it

    Tuesday, 7 February 12

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20. @ nenewtech Tuesday, 7 February 12

21. @ nenewtech Tuesday, 7 February 12