Upgrade to Pro — share decks privately, control downloads, hide ads and more …

Happy Clients

Sponsored · Ship Features Fearlessly Turn features on and off without deploys. Used by thousands of Ruby developers. →
Avatar for Brian Warren Brian Warren
October 21, 2011
Design
6.9k
98

Happy Clients

About making client-friendly CMS experiences. Presented at EECI2011.

Avatar for Brian Warren

Brian Warren

October 21, 2011

More Decks by Brian Warren

See All by Brian Warren
Happy Cog @ AIGA Central PA
Avatar for Brian Warren brianwarren
19
900

Other Decks in Design

See All in Design
「おすすめ」はなぜ信用されないのか - 信頼を築くUI/UX設計
Avatar for ryu ryu1013
0
160
タイル紹介サイト「タイルだもんで」
Avatar for しま calpin
0
160
空間アプリ開発のフィードバックをCodexにするための抽象的なデザインツールの模索
Avatar for kazuhiro hara karad
0
150
なぜ、インサイトを貯めるのか？
Avatar for 田島佳穂 tajima_kaho
3
2.3k
もう迷わない！“なんとなく”を卒業するフォントの選び方【村田俊英】
Avatar for 村田俊英 toshihidemurata
0
730
全員がアウトプットを出せる時代、 誰を採用する?
Avatar for NishaMe nishame
0
600
Design dependencies
Avatar for Teba_eleven teba_eleven
0
140
I.A. como meio, não como fim. Como avaliar o valor entregue?
Avatar for Viviane Delvequio videlvequio
0
400
セブンデックス プロジェクト事例 / innovation Scenes
Avatar for セブンデックス sevendex
1
1.3k
Accelerating performance improvement based on a software review evaluation matrix
Avatar for kitanosirokuma kitanosirokuma
0
260
大企業インハウスデザイン組織における DesignOps改革の現在地 / DesignOps at Scale: Navigating Transformation in Large Enterprises
Avatar for NTT docomo Business nttcom
0
760
「バイブコーディングって何？」から始まった、 AIとの一年間と、その先のこと
Avatar for 瀬戸英晴 seto
0
640

Featured

See All Featured
Raft: Consensus for Rubyists
Avatar for Patrick Van Stee vanstee
141
7.6k
16th Malabo Montpellier Forum Presentation
Avatar for AKADEMIYA2063 akademiya2063
PRO
0
170
How Software Deployment tools have changed in the past 20 years
Avatar for Geshan Manandhar geshan
0
34k
Public Speaking Without Barfing On Your Shoes - THAT 2023
Avatar for David Neal reverentgeek
1
460
[RailsConf 2023 Opening Keynote] The Magic of Rails
Avatar for Eileen M. Uchitelle eileencodes
31
10k
Ethics towards AI in product and experience design
Avatar for Skipper Chong Warson skipperchong
2
320
Tips & Tricks on How to Get Your First Job In Tech
Avatar for Honza Javorek honzajavorek
1
560
The Success of Rails: Ensuring Growth for the Next 100 Years
Avatar for Eileen M. Uchitelle eileencodes
47
8.2k
AI Search: Implications for SEO and How to Move Forward - #ShenzhenSEOConference
Avatar for Aleyda Solis aleyda
1
1.3k
Tell your own story through comics
Avatar for letsgokoyo letsgokoyo
1
990
Why Our Code Smells
Avatar for Brandon Keepers bkeepers
PRO
340
58k
Agile Actions for Facilitating Distributed Teams - ADO2019
Avatar for Mark Kilby mkilby
0
220

Transcript

  1. Happy Clients by Brian Warren @mrwarren

  2. Introductions

  3. Hi.

  4. None
  5. None

  6. @JENNLUKAS APPROVED

  7. Designer Friendly

  8. Developer Friendly

  9. Client Friendly?

  10. Mindfulness

  11. Features v. Process

  12. Example: Locations

  13. None
  14. None
  15. None

  16. Point is: Talk to your clients.

  17. Start your documentation now. Mindfulness:

  18. •Project done: Documentation done •Team Communication •Wards off bad decisions

  19. Ask yourself: How will I tell the next person how

    to use this? “
  20. None
  21. None
  22. None

  23. If it’s hard to explain, you might have a problem.

  24. Don’t be afraid to let your clients learn a bit

    of code. SERIOUSLY.

  25. Have I mentioned you should talk to your clients?

  26. Let’s talk about custom fields

  27. No, no, no.

  28. Get in the habit of writing good field instructions.

  29. Take the time to customize layouts.

  30. You’ve got your client’s back, right?

  31. Wrap Up • Mindfulness • Talk to your clients •

    Write Documentation • Keep it simple, keep it flexible

  32. Thanks! by Brian Warren @mrwarren