Kanban in Scottish Government

Transcript

1. Kanban in the Scottish Government How Kanban practices have helped

   us respond to four key challenges within mygov.scot @jose_casal – jose.casal@actineo.xyz @calumshepherd – calum.shepherd@gov.scot
2. None

3. Information spread across 160+ organisations ...over 480+ websites

4. 6 million content items on main websites alone We have

   more content items than people

5. Visualise Limit WIP Manage flow Make process policies explicit Implement

   feedback loops Improve collaboratively, evolve experimentally

6. WARNING These were our responses to our challenges and in

   our context Don’t just copy them, *please* tailor your own

7. Our programme’s reputation was compromised due to early promises and

   ambition #1

8. The challenge of digital transformation isn’t one of technology, instead

   it is one that requires a focus on people and culture

9. Avoided the temptation to change everything at once

10. We let people know that it is OK not to

    have all the answers Proactively supported experimentation

11. We were not delivering at a pace that would support

    our short-term ambitions, instead blinded by our end- goals #2

12. 100-day drives Short, focused tactical delivery aligned to our roadmap

13. Reorganising into vertical teams to dissolve silos and enable on-demand

    delivery

14. Moved the programme swiftly through beta and live product iterations,

    helping provide clarity to others on our maturity and progress

15. We struggled with conflicting prioritisation and strong views from influential

    members of our senior team #3

16. Improved planning and visibility through the introduction of a roadmap,

    horizon board and combined delivery board

17. Began to deliver value early and often

18. Morale was suffering within the teams and we were lacking

    opportunities for true innovation #4

19. Empowered people to deliver against our ambitions

20. Re-introduced regular retrospectives and reignited our product demos

21. Re-introduced Hackathons for the team to explore new ideas and

    solutions

22. Content colleagues arranged a content rally, which led to… co-design

    workshops

23. So, have the changes all been worthwhile?

24. 40+ releases in 200 days compared to 2 releases in

    8 months

25. We have more productive relationships with public sector subject matter

    experts

26. An increase in the transparency of our planning, clearer short

    term delivery and improved morale

27. Thank you. @jose_casal / linkedin.com/jcasal @calumshepherd / blog.calumshep.com @mygovscot /

    inside.mygov.scot