Speaker Deck

The Things Unsaid (Peers Conf)

by Claire Lew

Published April 15, 2016 in Business

After working with 200+ companies in over 15 different countries, Claire Lew has observed one key trend: the things unsaid in your company are what hurt it the most. In this talk, Claire shares the three things you can do as a CEO, manager, or employee to uncover what’s unsaid in your company and create an open, honest company culture.


I was honored to give this talk at Peers Conf in St. Petersburg, FL: http://peersconf.com/

Here are the citations of some of the research....

Slides #31 - 32: http://www.businessperform.com/blog/2010/10/05/gallup-employee-feedback-358.html

Slide #34: http://www.forbes.com/sites/alanhall/2013/03/11/im-outta-here-why-2-million-americans-quit-every-month-and-5-steps-to-turn-the-epidemic-around/

Slide #35: http://blogs.wsj.com/atwork/2015/04/02/what-do-workers-want-from-the-boss/?mod=e2tw

Slide #35: http://www.inc.com/suzanne-lucas/why-employee-turnover-is-so-costly.html

Slide #36: http://ehstoday.com/safety/management/study-safety-intervention-0701

Slide #41: https://hbr.org/2010/05/do-your-employees-think-speaki/


Curious how we help business owners uncover the things unsaid? Check out our software, Know Your Company, at http://knowyourcompany.com.