If your canon printer says offline even though it is switched on then there is nothing to worry about as the Canon customer service is here to help you out. First of all, you need to make sure that the printer is connected to the laptop properly. This is a very basic step that is why most of us don’t even consider paying attention to it but at times, all we need to do is check the wires and the problem is solved!You also need to ensure that the printer and the system are connected to the same wifi connection otherwise it might show offline even though it is in a working state. If you want advanced solutions to troubleshoot this issue then feel free to get in touch with Canon customer service. https://www.customerservicephonenumber.co/canon-printer-customer-service/ https://speakerdeck.com/gale