Clever, stop being so

Clever, stop being so

Asking for information online is hard. Users are cautious about the data they share. Companies are quite terrible at asking for the right piece of information, let alone phrasing it correctly. In this presentation, we’ll focus on two major pieces of information about a person: their name, and their gender. We’ll see how not to ask for them, and how we can ensure inclusivity and diversity on the web by asking the right thing in the right format.

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Hugo Giraudel

May 20, 2017
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Transcript

  1. Clever, stop being so @HugoGiraudel — Accessibility advocate @N26 (Berlin,

    Germany) May 20th, 2017
  2. From The Front

  3. None
  4. None
  5. Clever, stop being so

  6. Asking for info online

  7. Freaking hard

  8. Inclusivity Diversity

  9. We all suck at it

  10. Name & gender

  11. What’s in
 a name?

  12. First name + last name

  13. Hi, nice to meet you! Hi, what is your first

    name and your last name?
  14. Not so fast

  15. None
  16. Iceland

  17. Patronymic

  18. <parentName> -dóttir/son

  19. Björk Guðmundsdóttir

  20. Björk Mrs. Guðmundsdóttir

  21. 1. Given name 2. Patronymic

  22. Malaysia

  23. bin/binti <parentName>

  24. Isa bin Osman

  25. Isa / Isa bin Osman / Isa Osman Osman

  26. China

  27. Generation name

  28. Mao Ze Dong (⽑毛泽东)

  29. Mao xiān shēng (⽑毛先⽣生 ) Mr. Ze Dong

  30. Ze Dong (泽东) Dong (东)

  31. “Western” name

  32. Jin Peng (钅鹏)

  33. Jean-Pierre

  34. Spain

  35. Multiple names

  36. Names of father and mother

  37. María-Jose Carreño Quiñones

  38. Born from Sr. Carreño Sra. Quiñones

  39. Sra. Carreño Sra. Quiñones

  40. France

  41. (Aristocratic) particle

  42. Jean De Jouvencourt

  43. Mr. De Jouvencourt Mr. Jouvencourt

  44. Germany

  45. Academic degrees & titles

  46. Doktor, professor…

  47. Herr Professor Doktor Schmidt Herr Schmidt

  48. Japan

  49. Relationship context

  50. Shigeru Miyamoto (宮本 茂)

  51. Miyamoto-san (宮本 茂さん)

  52. Vietnam

  53. Given name
 is formal

  54. Nguyễn Tấn Dũng

  55. Mr. Dũng

  56. Thailand

  57. Nickname(s)

  58. Yingluck Shinawatra

  59. Pu (“crab”) (ปู)

  60. India

  61. Patronymic

  62. Location

  63. Caste

  64. Religion

  65. Initials

  66. Any more clusterfuck?

  67. Marital names

  68. People with a single name

  69. Now what?

  70. Don’t ask for
 first name
 last name

  71. Have a
 unique field

  72. Don’t restrict length

  73. Handle single-letter names

  74. Handle looooooooong names

  75. Don’t restrict characters

  76. Handle every character

  77. Also punctuation

  78. Don’t say name is invalid

  79. Say you can’t handle it properly

  80. Don’t try
 to be clever

  81. Ask how you should call them

  82. Your full name: How should we call you? e.g. 東海林賢蔵

    e.g. Shōji
  83. What’s in
 a gender?

  84. Male / Female?

  85. Not so fast

  86. Terminology

  87. Chromosomes (XX, XY…)

  88. Sexual characteristics

  89. Gender expression

  90. Gender identity

  91. Common misconceptions

  92. Gender is not binary

  93. Even sex isn’t (intersex)

  94. Gender ≠ sex

  95. Transgender is not a gender

  96. Non-binary ≠ transgender

  97. You don’t get to decide

  98. Now what?

  99. None
  100. Ask if you must

  101. None
  102. Say why

  103. None
  104. Advertising, declining services…

  105. Social profiles, 3rd parties…

  106. Monitoring diversity

  107. Clarify privacy

  108. None
  109. Devastating consequences

  110. “Transgender” isn’t ideal

  111. None
  112. Provide a “non-binary” option

  113. None
  114. Offer a way to skip

  115. None
  116. None
  117. Avoid “other”

  118. Provide free text if you can

  119. None
  120. Autocomplete

  121. None
  122. About pronouns

  123. Don’t try to guess

  124. Ask which to use

  125. None
  126. Default to singular “they”

  127. None
  128. Wrapping up

  129. Don’t assume anything

  130. Accept people as they are

  131. Inclusivity Diversity Accessibility

  132. Thank you! @HugoGiraudel May 20th 2017 Special thanks to Chad

    Gowler for their
 inspiring “How to ask about gender” talk