Clever, stop being so

729edf889ced7863dedba95452272bca?s=47 Hugo Giraudel
September 10, 2017

Clever, stop being so

Asking for information online is hard. Users are cautious about the data they share. Companies are quite terrible at asking for the right piece of information, let alone phrasing it correctly. In this presentation, we’ll focus on two major pieces of information about a person: their name, and their gender. We’ll see how not to ask for them, and how we can ensure inclusivity and diversity on the web by asking the right thing in the right format.

729edf889ced7863dedba95452272bca?s=128

Hugo Giraudel

September 10, 2017
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Transcript

  1. Clever, stop being so @HugoGiraudel — Accessibility advocate @N26 (Berlin,

    Germany) September 10th, 2017
  2. From The Front

  3. None
  4. None
  5. Clever, stop being so

  6. Asking for info online

  7. Freaking hard

  8. Inclusivity Diversity

  9. We all suck at it

  10. Name & gender

  11. What’s in
 a name?

  12. First name + last name

  13. Hi, nice to meet you! Hi, what is your first

    name and your last name?
  14. Not so fast

  15. None
  16. Iceland

  17. Patronymic

  18. <parentName> -dóttir/son

  19. Björk Guðmundsdóttir

  20. Björk Mrs. Guðmundsdóttir

  21. 1. Given name 2. Patronymic

  22. Malaysia

  23. bin/binti <parentName>

  24. Isa bin Osman

  25. Isa / Isa bin Osman / Isa Osman Osman

  26. China

  27. Generation name

  28. Mao Ze Dong (⽑毛泽东)

  29. Mao xiān shēng (⽑毛先⽣生 ) Mr. Ze Dong

  30. Ze Dong (泽东) Dong (东)

  31. “Western” name

  32. Jin Peng (钅鹏)

  33. Jean-Pierre

  34. Spain

  35. Multiple names

  36. Names of father and mother

  37. María-Jose Carreño Quiñones

  38. Born from Sr. Carreño Sra. Quiñones

  39. Sra. Carreño Sra. Quiñones

  40. France

  41. (Aristocratic) particle

  42. Jean de Jouvencourt

  43. Mr. de Jouvencourt Mr. Jouvencourt

  44. Germany

  45. Academic degrees & titles

  46. Doktor, Professor…

  47. Herr Professor Doktor Schmidt Herr Schmidt

  48. Vietnam

  49. Given name
 is formal

  50. Nguyễn Tấn Dũng

  51. Mr. Dũng

  52. Thailand

  53. Nickname(s)

  54. Yingluck Shinawatra

  55. Pu (“crab”) (ปู)

  56. India

  57. Patronymic

  58. Location

  59. Caste

  60. Religion

  61. Initials

  62. Any more clusterfuck?

  63. Marital names

  64. People with middle names

  65. People with a single name

  66. Now what?

  67. Don’t ask for
 first name
 last name

  68. Have a
 unique field

  69. Don’t restrict length

  70. Handle single-letter names

  71. Handle looooooooong names

  72. Don’t restrict characters

  73. Handle every character

  74. Also punctuation

  75. Don’t say name is invalid

  76. Say you can’t handle it properly

  77. Don’t try
 to be clever

  78. Ask how you should call them

  79. Your full name: How should we call you? e.g. 東海海林林賢蔵

    e.g. Shōji
  80. What’s in
 a gender?

  81. Male / Female?

  82. Not so fast

  83. Terminology

  84. Gender ≠ sex

  85. Chromosomes (XX, XY…)

  86. Sexual characteristics

  87. Gender expression

  88. Gender identity

  89. Common misconceptions

  90. Gender is not binary

  91. Even sex isn’t (intersex)

  92. Transgender is not a gender

  93. Non-binary ≠ transgender

  94. You don’t get to decide

  95. Now what?

  96. None
  97. Ask if you must

  98. None
  99. Say why

  100. None
  101. Advertising, declining services…

  102. Social profiles, 3rd parties…

  103. Monitoring diversity

  104. Clarify privacy

  105. None
  106. Devastating consequences

  107. “Transgender” isn’t ideal

  108. None
  109. Provide a “non-binary” option

  110. None
  111. Offer a way to skip

  112. None
  113. None
  114. Avoid “other”

  115. Provide free text if you can

  116. None
  117. Autocomplete

  118. None
  119. About pronouns

  120. Don’t try to guess

  121. Ask which to use

  122. None
  123. Default to singular “they”

  124. None
  125. Wrapping up

  126. Don’t assume anything

  127. Accept people as they are

  128. Accessibility Inclusivity Diversity

  129. Thank you! @HugoGiraudel September 10th 2017 Special thanks to Chad

    Gowler for their
 inspiring “How to ask about gender” talk