Clever, stop being so

Clever, stop being so

Asking for information online is hard. Users are cautious about the data they share. Companies are quite terrible at asking for the right piece of information, let alone phrasing it correctly. In this presentation, we’ll focus on two major pieces of information about a person: their name, and their gender. We’ll see how not to ask for them, and how we can ensure inclusivity and diversity on the web by asking the right thing in the right format.

729edf889ced7863dedba95452272bca?s=128

Hugo Giraudel

October 26, 2017
Tweet

Transcript

  1. Clever, stop being so @HugoGiraudel — Accessibility advocate @N26 (Berlin,

    Germany) October 26th, 2017
  2. From The Front

  3. None
  4. None
  5. Clever, stop being so

  6. Asking for info online

  7. Freaking hard

  8. Inclusivity Diversity

  9. We all suck at it

  10. Name & gender

  11. What’s in
 a name?

  12. First name + last name

  13. Hi, nice to meet you! Hi, what is your first

    name and your last name?
  14. Not so fast

  15. None
  16. Iceland

  17. Patronymic

  18. <parentName> -dóttir/son

  19. Björk Guðmundsdóttir

  20. Björk Mrs. Guðmundsdóttir

  21. 1. Given name 2. Patronymic

  22. Malaysia

  23. bin/binti <parentName>

  24. Isa bin Osman

  25. Isa / Isa bin Osman / Isa Osman Osman

  26. China

  27. Generation name

  28. Mao Ze Dong (⽑毛泽东)

  29. Mao xiān shēng (⽑毛先⽣生 ) Mr. Ze Dong

  30. Ze Dong (泽东) Dong (东)

  31. “Western” name

  32. Jin Peng (钅鹏)

  33. Jean-Pierre

  34. Spain

  35. Multiple names

  36. Names of father and mother

  37. María-Jose Carreño Quiñones

  38. Born from Sr. Carreño Sra. Quiñones

  39. Sra. Carreño Sra. Quiñones

  40. France

  41. (Aristocratic) particle

  42. Jean de Jouvencourt

  43. Mr. de Jouvencourt Mr. Jouvencourt

  44. Germany

  45. Academic degrees & titles

  46. Doktor, Professor…

  47. Herr Professor Doktor Schmidt Herr Schmidt

  48. Vietnam

  49. Given name
 is formal

  50. Nguyễn Tấn Dũng

  51. Mr. Dũng

  52. Thailand

  53. Nickname(s)

  54. Yingluck Shinawatra

  55. Pu (“crab”) (ปู)

  56. India

  57. Patronymic

  58. Location

  59. Caste

  60. Religion

  61. Initials

  62. Any more clusterfuck?

  63. Marital names

  64. People with middle names

  65. People with a single name

  66. Now what?

  67. “Names are just plain weird.” Sara Wachter-Boettcher in Technically wrong

  68. Don’t ask for
 first name
 last name

  69. Have a
 unique field

  70. Don’t restrict length

  71. Handle single-letter names

  72. Handle looooooooong names

  73. Don’t restrict characters

  74. Handle every character

  75. Also punctuation

  76. Don’t say name is invalid

  77. Say you can’t handle it properly

  78. Don’t try
 to be clever

  79. Ask how you should call them

  80. Your full name: How should we call you? e.g. 東海海林林賢蔵

    e.g. Shōji
  81. What’s in
 a gender?

  82. Male / Female?

  83. Not so fast

  84. Terminology

  85. Gender ≠ sex

  86. Chromosomes (XX, XY…)

  87. Sexual characteristics

  88. Gender expression

  89. Gender identity

  90. Common misconceptions

  91. Gender is not binary

  92. Even sex isn’t (intersex)

  93. Transgender is not a gender

  94. Non-binary ≠ transgender

  95. You don’t get to decide

  96. Now what?

  97. None
  98. Ask if you must

  99. None
  100. Say why

  101. None
  102. Advertising, declining services…

  103. Social profiles, 3rd parties…

  104. Monitoring diversity

  105. Clarify privacy

  106. None
  107. Devastating consequences

  108. “Transgender” isn’t ideal

  109. None
  110. Provide a “non-binary” option

  111. None
  112. Offer a way to skip

  113. None
  114. None
  115. Avoid “other”

  116. Provide free text if you can

  117. None
  118. Autocomplete

  119. None
  120. About pronouns

  121. Don’t try to guess

  122. Ask which to use

  123. None
  124. Default to singular “they”

  125. None
  126. Wrapping up

  127. “‘You don’t fit on a form’ after a while starts

    to feel like, ‘you don’t fit in a community’.” Aimee Gonzalez-Cameron for Technically Wrong
  128. Don’t assume anything

  129. Accept people as they are

  130. Accessibility Inclusivity Diversity

  131. Technically wrong Sexist apps, biased algorithms and other threats of

    toxic tech by Sara Wachter-Boettcher
  132. Thank you! @HugoGiraudel October 26th 2017 Special thanks to Chad

    Gowler for their
 inspiring “How to ask about gender” talk