https://speakerdeck.com/lopezt 2025-04-22 13:54:01 -0400 Imagine a busy AV (audiovisual) company flooded with daily customer queries. Some inquiries regarding product setup, others require instant troubleshooting, and a few merely inquire about order status. The support team is overwhelmed with remaining responsive to emails, phone calls, and text chats. With the technologies based on natural language, speech recognition, and machine learning, AI is introduced as the silent helper. As per studies, 80% of customer support and service organizations will use generative AI by 2025 to improve productivity and customer experience. AI tools can chat with customers 24/7, route calls to the right expert, and even write helpful email replies. Imagine a busy AV (audiovisual) company flooded with daily customer queries. Some inquiries regarding product setup, others require instant troubleshooting, and a few merely inquire about order status. The support team is overwhelmed with remaining responsive to emails, phone calls, and text chats. With the technologies based on natural language, speech recognition, and machine learning, AI is introduced as the silent helper. As per studies, 80% of customer support and service organizations will use generative AI by 2025 to improve productivity and customer experience. AI tools can chat with customers 24/7, route calls to the right expert, and even write helpful email replies. Tue, 13 May 2025 00:00:00 -0400 https://speakerdeck.com/lopezt/ai-powered-support-for-av-companies-chat-call-and-email-handled-automatically https://speakerdeck.com/lopezt/ai-powered-support-for-av-companies-chat-call-and-email-handled-automatically CRM Solutions for Medical Billing: Why Choose Zoho? CRM Solutions for Medical Billing: Why Choose Zoho? Mon, 12 May 2025 00:00:00 -0400 https://speakerdeck.com/lopezt/crm-solutions-for-medical-billing-why-choose-zoho-b3c2d885-74ff-4abc-8beb-4ecfc2a6b497 https://speakerdeck.com/lopezt/crm-solutions-for-medical-billing-why-choose-zoho-b3c2d885-74ff-4abc-8beb-4ecfc2a6b497 In this hyper-competitive world, merely providing services is not enough. To get an edge over its competitors, a business has to deliver the services faster and smarter. The same applies to AV (audio-visual) integrators – the companies who design, install and maintain audio systems for various businesses. In this hyper-competitive world, merely providing services is not enough. To get an edge over its competitors, a business has to deliver the services faster and smarter. The same applies to AV (audio-visual) integrators – the companies who design, install and maintain audio systems for various businesses. Mon, 28 Apr 2025 00:00:00 -0400 https://speakerdeck.com/lopezt/how-ai-is-helping-av-integrators-deliver-projects-faster-and-smarter https://speakerdeck.com/lopezt/how-ai-is-helping-av-integrators-deliver-projects-faster-and-smarter Make 2025 Your Best Business Year Yet with This Zoho Solutions Make 2025 Your Best Business Year Yet with This Zoho Solutions Wed, 23 Apr 2025 00:00:00 -0400 https://speakerdeck.com/lopezt/make-2025-your-best-business-year-yet-with-this-zoho-solutions-08d18188-2c85-4550-9777-9b0bf3d871ed https://speakerdeck.com/lopezt/make-2025-your-best-business-year-yet-with-this-zoho-solutions-08d18188-2c85-4550-9777-9b0bf3d871ed The rise of business automation tools like Zoho CRM, Zoho Books, and Zoho Marketing Automation has reshaped how companies operate. With the right Zoho setup, businesses can streamline operations, improve customer interactions, and drive measurable growth. The rise of business automation tools like Zoho CRM, Zoho Books, and Zoho Marketing Automation has reshaped how companies operate. With the right Zoho setup, businesses can streamline operations, improve customer interactions, and drive measurable growth. Tue, 22 Apr 2025 00:00:00 -0400 https://speakerdeck.com/lopezt/fractional-zoho-developer-vs-full-time-developer-which-is-right-for-you https://speakerdeck.com/lopezt/fractional-zoho-developer-vs-full-time-developer-which-is-right-for-you