SREチーム立ち上げから1年気づいたらSREっぽくない仕事まで貢献しちゃってる説

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SRE Team Manager ๺ଜ ॱ SRE νʔϜ্ཱ͔ͪ͛Β1೥ɻ ؾ͍ͮͨΒ SRE ͬΆ͘ͳ͍࢓ࣄ·Ͱ ߩݙͪ͠ΌͬͯΔઆ

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๺ଜ ॱ Jun Kitamura 2015 2016 גࣜձࣾϑϩϜεΫϥονʢݱɾגࣜձࣾσʔλ ̭ʣʹೖࣾ SaaSϚʔέςΟϯάπʔϧͷಋೖΤϯδχΞΛ୲౰ 2019 ಋೖۀ຿͔ΒΠϯϑϥΤϯδχΞ΁ҟಈ ϓϩμΫτશମͷAWSɾGCPͷ਺ඦ~1000୆ͷαʔ όʔ؅ཧɾอक͠ͳ͕Βɺ։ൃνʔϜͷεΫϥϜϚ ελʔ΋݉຿ ϏοτΩʔ΁ࢀը ࠷ॳͷ੡඼ϦϦʔεͱ΄΅ಉ࣌ظʹೖࣾ  ΧΪͷϓϥοτϑΥʔϜ: bitkey platform ΍إೝূϓ ϩμΫτͷ։ൃʹैࣄ 2021 νʔϜϚωʔδϟʔͱͯ͠SREͷ্ཱͪ͛ https://github.com/jkkitakita

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Outline 3 3 1. Bitkey ʹ͍ͭͯ 2. Bitkey SRE νʔϜʹ͍ͭͯ 3. ຊߨԋͰ఻͍͑ͨ͜ͱ 4. SRE νʔϜ 1೥໨Ͱ΍ͬͨ͜ͱ 5. SRE νʔϜ 2೥໨Ͱ΍͍͖͍ͬͯͨ͜ͱ

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1. Bitkey ʹ͍ͭͯ 4 4

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2. Bitkey SRE νʔϜʹ͍ͭͯ 9 9

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ͦ΋ͦ΋ͳͥ SRE νʔϜ͕Ͱ͖ͨͷ͔ʁ 10 10

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11 2019 2021 Engineers 10 3-4 Products 0 Teams 70ʙ 30ʙ 72ʙ 2. ͳͥSREνʔϜ͕ඞཁʹͳͬͨͷ͔

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12 2. ͳͥSREνʔϜ͕ඞཁʹͳͬͨͷ͔ Cloud Service ■ Azure ɾAzure AD ɾVirtual Machines ɾAzure Database ɾAzure Cosmos DB … ■ AWS ɾAWS IoT ɾLambda ɾAurora Serverless … ■ GCP ɾGKE ɾFirebase ɾCloud Run ɾCloud SQL … Native App ■ Android ɾAndroid ɾAndroid TV ■ iOS ɾiOS ɾwatchOS ɾiPadOS On-Premise ɾWindows Server HW/FW ■ ࣗࣾ ɾbitlockʢnot IoTʣ ɾbitlinkʢIoTʣ… ■ ଞࣾ ɾ੍ޚ൫ʢe.g. Ϗϧɺ૔ݿʣ ɾ୐഑ϘοΫε ɾΧϝϥ ɾQRίʔυൃ݊ػ … ※ 2021೥12݄࣌఺

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13 ● ձࣾͷॳظϑΣʔζʹ͓͍ͯ͸ɺ։ൃεϐʔυॏࢹɻ֤νʔϜɺݸਓʹࣗ༝ͱ੹೚͕༩͑ΒΕ͍ͯͨɻ ○ ڞ௨ͷΠϯϑϥνʔϜͳͲ͸ଘࡏ͠ͳ͍ɻ ● Ϋϥ΢υαʔϏε͚ͩͰ͸ͳ͘ɺΦϯϓϨϛε΍༷ʑͳIoTɾඇIoTͳϋʔυ΢ΣΞɾϑΝʔϜ΢ΣΞ੡඼ɺ͞ Βʹ͸ɺଞࣾαʔϏεͱ࿈ಈͯ͠ɺॳΊͯސ٬Ձ஋͕૑ग़͞ΕΔɻ ○ જࡏతʹαΠϩԽ͠΍͍͢αʔϏεɺϓϩμΫτɺ૊৫ߏ଄ɻ ● ࣄۀɾ૊৫ɾϓϩμΫτ౳͕ଟ༷Խɾ֦େ͢ΔʹͭΕͯ  ձࣾʹ͓͚Δඪ४తɺ͔ͭɺߴ͍ϨϕϧͰͷඇػೳཁ݅ΛٻΊΒΕΔΑ͏ʹͳ͖ͬͯͨɻ ○ 伴͕։͔ͳ͍ͳͲ͸ɺͳΜͱͯ͠΋๷͕ͳ͚Ε͹ͳΒͳ͍ɻ ● ͔͠͠ɺϓϩμΫτνʔϜͷ։ൃ଎౓͸མͱͨ͘͠ͳ͍ʂ 2. ͳͥSREνʔϜ͕ඞཁʹͳͬͨͷ͔

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Bitkey SRE νʔϜʹ͍ͭͯ 14 14

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Bitkey ʹ͓͚Δ SRE νʔϜ ͱ͸ ࣗಈԽͳͲͷࢪࡦΛ௨ͯ͠ɺγεςϜͷ։ൃ଎౓ͱ඼࣭Λڞʹ޲্ͤ͞Δ͜ͱ γεςϜͷ৴པੑ΍ύϑΥʔϚϯεɺεέʔϥϏϦςΟͷվળ ΑΓ࣋ଓՄೳͳ։ൃɾӡ༻ମ੍ʹ޲͚ͨDeveloper Experienceͷվળ ϓϩμΫτνʔϜ΁ͷΞʔΩςΫνϟઃܭࢧԉ΍ΩϟύγςΟϓϥχϯά౳Λ௨ͯ͠ɺΑΓ҆ ఆͨ͠ϦϦʔεମݧΛఏڙ͢Δ͜ͱ ηΩϡϦςΟνʔϜ΁ͷٕज़ࢧԉɾϨϏϡʔ౳Λ௨ͯ͠ɺΑΓηΩϡΞͳࣾ಺؀ڥ੔උ ޮ཰తͳϦάϨογϣϯςετɺٴͼɺͦͷࣗಈԽɺ؀ڥ੔උΛ௨ͨ͡ϓϩμΫτͷ඼࣭޲্ 15 15 2. Bitkey SRE νʔϜʹ͍ͭͯ 1 2 3 4 5 6

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Embedded (ࣄۀ୯Ґ) 16 Central 2. Bitkey SRE νʔϜʹ͍ͭͯ Home Work Exp 4ਓ 1~2ਓ 1~2ਓ 1. ։ൃ଎౓Λམͱͣ͞ɺΑΓࡉ͔ͳ  SLI/SLOվળ౳ͷӡ༻ɾอकͷࢧԉΛߦ͏ɻ 2. ࣾ಺ Solution Architect తͳٕज़ࢧԉ 3. Central SRE Ͱߏஙͨ͠πʔϧͷಋೖɺٴ ͼɺϓϥΫςΟε΍จԽͷਁಁ 1~2ਓ SRE ߏ੒ ໾ׂ (݉຿) 1. SRE ϓϥΫςΟεɾΨΠυϥΠϯ  ࡦఆɺٴͼɺπʔϧ࡞੒ 2. ֤छج൫ߏங  e.g. ϩΪϯάɺ؂ࢹɺCICD etc… 3. ϥΠϒϥϦ։ൃ

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3. ຊߨԋͰ఻͍͑ͨ͜ͱ 17 17

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18 18 Ops ͷՁ஋Λ ૊৫ʹܒ໤͢Δ͜ͱ͸ SREͷະདྷʹܨ͕Δ

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4. SRE νʔϜ 1೥໨Ͱ΍ͬͨ͜ͱ 19 19

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20 2021/07ʙ 2021/10ʙ 2022/01ʙ 4. SRE νʔϜ 1೥໨Ͱ΍ͬͨ͜ͱ

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21 2021/07ʙ 2021/10ʙ 2022/01ʙ ■ SRE νʔϜ্ཱͪ͛ʂ ɾSLI/SLOࡦఆ(SaaS/Web) ɾDatadog,GitHub Enterprise ಋೖ ɾඇػೳཁ݅ΨΠυϥΠϯࡦఆ ɾΠϯγσϯτɾϙετϞʔςϜಋೖ ɾ֤छࢧԉ ɹɾe.g. ΠϯϑϥߏஙɺCICDɺ؂ࢹ 4. SRE νʔϜ 1೥໨Ͱ΍ͬͨ͜ͱ 2ਓ SRE νʔϜ

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22 2021/07ʙ 2021/10ʙ 2022/01ʙ ■ SRE ͱͯ͠ͷ෢ث૿͖͑ͯͨʂ ɾSLI/SLO ӡ༻։࢝ ɾΠϯγσϯτπʔϧ࡞੒ ɾΦϯϓϨϛεͷΠϯϑϥɾNWߏ੒؅ཧ ɾE2Eςετج൫ߏங ɾ੬ऑੑରࡦΨΠυϥΠϯࡦఆɺٴͼɺӡ༻։࢝ ■ SRE νʔϜ্ཱͪ͛ʂ ɾSLI/SLOࡦఆ(SaaS/Web) ɾDatadog,GitHub Enterprise ಋೖ ɾඇػೳཁ݅ΨΠυϥΠϯࡦఆ ɾΠϯγσϯτɾϙετϞʔςϜಋೖ ɾ֤छࢧԉ ɹɾe.g. ΠϯϑϥߏஙɺCICDɺ؂ࢹ 4. SRE νʔϜ 1೥໨Ͱ΍ͬͨ͜ͱ 2ਓ 1ਓ 3ਓ SRE νʔϜ ˒ 11݄2໊δϣΠϯ

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23 2021/07ʙ 2021/10ʙ 2022/01ʙ ■ SRE ͱͯ͠ͷ෢ث૿͖͑ͯͨʂ ɾSLI/SLO ӡ༻։࢝ ɾΠϯγσϯτπʔϧ࡞੒ ɾΦϯϓϨϛεͷΠϯϑϥɾNWߏ੒؅ཧ ɾE2Eςετج൫ߏங ɾ੬ऑੑରࡦΨΠυϥΠϯࡦఆɺٴͼɺӡ༻։࢝ ■ SRE νʔϜ্ཱͪ͛ʂ ɾSLI/SLOࡦఆ(SaaS/Web) ɾDatadog,GitHub Enterprise ಋೖ ɾඇػೳཁ݅ΨΠυϥΠϯࡦఆ ɾΠϯγσϯτɾϙετϞʔςϜಋೖ ɾ֤छࢧԉ ɹɾe.g. ΠϯϑϥߏஙɺCICDɺ؂ࢹ ■ SRE վળ΁ʂ ɾCI/CD ଎౓վળ(avg. 30-40%) ɹɾself-hostedɺBitrise ৽ϓϥϯಋೖ etc… ɾTerraform ʹΑΔ GCP/AWS ߏ੒؅ཧಋೖ ɾෛՙࢼݧ͔ΒύϑΥʔϚϯενϡʔχϯά ɾ৽نϓϩμΫτͷΠϯϑϥߏங ɾҰ࣌తͳ IAM ݖݶൃߦ Slack bot ࡞੒ 4. SRE νʔϜ 1೥໨Ͱ΍ͬͨ͜ͱ 2ਓ 1ਓ 3ਓ 4ਓ SRE νʔϜ ˒ 11݄2໊δϣΠϯ

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24 24 “SREͬΆ͍”͜ͱ΋ ͦΕͳΓʹ΍͖ͬͯͨ

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25 25 ͔͠͠ “SREͬΆ͍”͚ͩͰ͸ͳ͘ “SREͬΆ͘ͳ͍”ʢʁʣ͜ͱ ΁ͷظ଴΋େ͖͔ͬͨ

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26 ֤νʔϜ͔Β͍ΖΜͳ੠͕͕͋Δ 4. SRE νʔϜ 1೥໨Ͱ΍ͬͨ͜ͱ 1 2 ֤ϓϩμΫτͷΦϯϘʔσΟϯά౳ͷࢿྉ͕ɺόϥόϥͳͷͰͳΜͱ͔͍ͨ͠ ςετΧόϨοδΛ޲্͍ͤͨ͞ʂςετจԽΛ࡞͍͖͍ͬͯͨʂ from ֤ϓϩμΫτνʔϜ from Corporate ITʢ৘γεʣ 3 ʢͬ͘͟ΓʣηΩϡϦςΟͪΌΜͱ͍͖͍ͯͨ͠ʂ from ֤ Manager 4 ʢͬ͘͟Γʣίετ࡟ݮ͍ͨ͠ʂ

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ؾ࣋ͪ͸Θ͔Δɻ ͔֬ʹେࣄɻ 27 27

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΍Ζ͏ʂ ʢͱ͍͏͔ɺ΍ͬͨʣ 28 28

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29 SREͬΆ͘ͳ͍ʢʁʣ׆ಈ 🤔 4. SRE νʔϜ 1೥໨Ͱ΍ͬͨ͜ͱ ϓϩμΫτશମΦϯϘʔσΟϯάࢿྉΠϯσοΫε੔උͱӡ༻ 1 ΧόϨοδܭଌͱՄࢹԽɺPRϚʔδ੍ޚػߏಋೖ 2 IDaaS(Okta)ͱ࿈ܞָͨͪ͠ΜIAM؅ཧ 3 ίετ࠷దԽɾ༧ࢉࡦఆͷͨΊͷՄࢹԽ 4

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30 SREͬΆ͘ͳ͍ʢʁʣ׆ಈ 🤔 4. SRE νʔϜ 1೥໨Ͱ΍ͬͨ͜ͱ ϓϩμΫτશମΦϯϘʔσΟϯάࢿྉΠϯσοΫε੔උͱӡ༻ 1 ΧόϨοδܭଌͱՄࢹԽɺPRϚʔδ੍ޚػߏಋೖ 2 IDaaS(Okta)ͱ࿈ܞָͨͪ͠ΜIAM؅ཧ 3 ίετ࠷దԽɾ༧ࢉࡦఆͷͨΊͷՄࢹԽ 4

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IDaaS(Okta)ͱ࿈ܞָͨͪ͠ΜIAM؅ཧ 31 31

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32 IAM؅ཧ ͷԿ͕ਏ͔ͬͨͷ͔ʁ ● ࣾһɾۀ຿ҕୗͷೖୀࣾʹ൐ͬͯɺSRE΍֤։ൃऀͷख࡞ۀ͕ൃੜ͍ͯͨ͠ ○ ద੾ͳݖݶʁ͕Θ͔Βͳ͍ɻ ○ Θ͔ΒΜ͔ΒAdminɻԿ࢖͏͔Θ͔ΒΜ͔ΒશϓϩδΣΫτɻ ● ख࡞ۀൃੜʹ൐͍ɺηΩϡϦςΟϦεΫ͕ଘࡏ͍ͯͨ͠ ○ IAM আ֎ରԠΛ๨Εɺ1-2೥લͷୀ৬ऀͷΞΧ΢ϯτ͕࢒ஔ ○ IAM ୨Է͕͠ඞཁʹͳΔɻ ● ͦ΋ͦ΋୨Է͠ͱ͍͏Πϕϯτ͸τΠϧͰ͔͠ແ͍ ○ ୨Է͠ͷͨΊʹຊ൪؀ڥ΁ɾɾɾ ͳΜͱ͔͍ͨ͠ʂʂ ࠓͷ͏ͪʹ΍Βͳ͍ͱɺࠓޙ΋ͬͱͱΜͰ΋ͳ͍͜ͱʹͳΔ͔΋͠Εͳ͍ɾɾɾ IDaaS(Okta)ͱ࿈ܞָͨͪ͠ΜIAM؅ཧ

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33 ● ૊৫৘ใ΍શࣾһ৘ใɺॴଐνʔϜ΍৬ҐͳͲͷ৘ใΛOktaͰҰݩ؅ཧ ● OktaͱAWS΍GCPɺAzureΛ࿈ܞͤ͞SSOΛ࣮ݱ ● ਓࣄ৘ใʹج͍ͮͨΞΧ΢ϯτͷࣗಈ࡞੒/࡟আ ● ॴଐνʔϜ΍৬Ґɺݸਓଐੑʹج͍ͮͨࣗಈతͳݖݶͷ෇༩ (ABAC) A͞Μ͸XνʔϜॴଐͳͷͰ  ೖࣾ࣌఺Ͱhogeςφϯτʹ  ରͯ͠fooݖݶΛ࣋ͬͯΔʂ B͞Μ͸5݄͔ΒXνʔϜ  ͷϚωʔδϟʹঢ֨ɻ  ୲౰ςφϯτͷstaging؀ڥʹର͢Δฤ ूݖݶΛࣗಈ෇༩ʂ ೖࣾ/ୀࣾ/ҟಈ/૊৫มߋ ͳͲͷਓࣄ৘ใΛద༻ ਓࣄ୲౰ / ৘γε ɾɾɾ ϓϩϏδϣχϯά IDaaS(Okta)ͱ࿈ܞָͨͪ͠ΜIAM؅ཧ

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ίετ࠷దԽɾ༧ࢉࡦఆͷͨΊͷՄࢹԽ 34 34

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35 ͳΜͰίετ࡟ݮ͔ͨͬͨ͠ͷ͔ʁ ● ࣄۀ͕֦େ͢Δͷʹ൐ͬͯɺඞવతʹίετ͸૿͑Δ ○ ΤϯδχΞ਺ɺϓϩμΫτ਺ɺϢʔβʔ਺ɺɺɺ༷ʑͳNͷ૿Ճͱͱ΋ʹɺίετ΋ൺྫత ʹ૿Ճ ● ͜͏͍͏࣌ʮͱΓ͋͑ͣແବͳඅ༻Λ࡟Ζ͏ɺ཈͑Α͏ʯͱͳΓ͕ͪ ○ EC2΍GCE୨Է͠ɺAMIͷ੔ཧɺͳͲͳͲ ○ ʢ΋ͪΖΜɺແବݣ͍͸Α͘ͳ͍ʂʣ ● Ͱ΋ɺ”ͳΜͱͳ͘ͷงғؾ”Ͱʮίετ͕ߴ͍͔Β࡟ݮ͍ͨ͠ʯ͸͋·Γݡ͘ͳ͘ɺܧଓతͰ͸ ͳ͍ ● ͭ·Γɺࣄۀ֦େʹରͯ͠ɺద੾ͳίετ૿ͳͷ͔͕ॏཁ ίετ࠷దԽɾ༧ࢉࡦఆͷͨΊͷՄࢹԽ

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36 ● ࣌ܥྻͰɺࣄۀຖʹϓϩμΫτͰར༻͍ͯ͠ΔαʔϏεͷίετՄࢹԽ ○ e.g. GCPɺAWS etc… ● ࣄۀ x KPI ୯ҐͷίετʢίεύʣՄࢹԽ ● ࣄۀܭըʹج͍ͮͨ༧ࢉࡦఆͱͯ͠ར༻ ίετ࠷దԽɾ༧ࢉࡦఆͷͨΊͷՄࢹԽ ■ ࣄۀ x KPI ୯Ґͷίετʢίεύʣ ίεύ = ίετ KPIʢސ٬਺ɺग़ՙ਺ etc…ʣ ࣄۀຖʹɺKPIɾίετ ͕Θ͔Ε͹ɺͦΕͧΕग़ ͤΔʂ ※ ΠϝʔδͰ͢

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37 ● ϓϩμΫτશମΦϯϘʔσΟϯάࢿྉΠϯσοΫε੔උͱӡ༻ ○ -> όοΫΦϑΟεͷνʔϜͱΦϯϘʔσΟϯάಋઢ੔උ ● ΧόϨοδܭଌͱՄࢹԽɺPRϚʔδ੍ޚػߏಋೖ ○ -> ΧόϨοδϧʔϧࡦఆ  ֤ϓϩμΫτνʔϜͱ߹ҙɺϚʔδϧʔϧద༻ ○ -> ΧόϨοδϨϙʔτՄࢹԽ ● IDaaS(Okta)ͱ࿈ܞָͨͪ͠ΜIAM؅ཧ ○ -> Corporate IT νʔϜͷӡ༻ཁ݅ώΞϦϯά͔Β  Okta SSOɺSCIMͷઃܭɾߏங ● ίετ࠷దԽɾ༧ࢉࡦఆͷͨΊͷՄࢹԽ ○ -> ֤ Manager ͱ࿈ܞͯ͠  ओཁͳ KPI બఆ͔Β Bigquery ςʔϒϧઃܭ͔ΒՄࢹԽ ҰํͰʮ͜Ε͸ SRE ͷ࢓ࣄͳͷ͔ɾɾɾʁʯͱ͍͏ٙ໰΋ɻ 4. SRE νʔϜ 1೥໨Ͱ΍ͬͨ͜ͱ

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38 ● ϓϩμΫτશମΦϯϘʔσΟϯάࢿྉΠϯσοΫε੔උͱӡ༻ ○ -> όοΫΦϑΟεͷνʔϜͱΦϯϘʔσΟϯάಋઢ੔උ ● ΧόϨοδܭଌͱՄࢹԽɺPRϚʔδ੍ޚػߏಋೖ ○ -> ΧόϨοδϧʔϧࡦఆ  ֤ϓϩμΫτνʔϜͱ߹ҙɺϚʔδϧʔϧద༻ ○ -> ΧόϨοδϨϙʔτՄࢹԽ ● IDaaS(Okta)ͱ࿈ܞָͨͪ͠ΜIAM؅ཧ ○ -> Corporate IT νʔϜͷӡ༻ཁ݅ώΞϦϯά͔Β  Okta SSOɺSCIMͷઃܭɾߏங ● ίετ࠷దԽɾ༧ࢉࡦఆͷͨΊͷՄࢹԽ ○ -> ֤ Manager ͱ࿈ܞͯ͠  ओཁͳ KPI બఆ͔Β Bigquery ςʔϒϧઃܭ͔ΒՄࢹԽ ҰํͰʮ͜Ε͸ SRE ͷ࢓ࣄͳͷ͔ɾɾɾʁʯͱ͍͏ٙ໰΋ɻ EMʁVPoEʁ QAʁSETʁ ৘γεʁ Corporate ITʁ PdMʁ Managerʁ 4. SRE νʔϜ 1೥໨Ͱ΍ͬͨ͜ͱ

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39 ● ϓϩμΫτશମΦϯϘʔσΟϯάࢿྉΠϯσοΫε੔උͱӡ༻ ○ -> όοΫΦϑΟεͷνʔϜͱΦϯϘʔσΟϯάಋઢ੔උ ● ΧόϨοδܭଌͱՄࢹԽɺPRϚʔδ੍ޚػߏಋೖ ○ -> ΧόϨοδϧʔϧࡦఆ  ֤ϓϩμΫτνʔϜͱ߹ҙɺϚʔδϧʔϧద༻ ○ -> ΧόϨοδϨϙʔτՄࢹԽ ● IDaaS(Okta)ͱ࿈ܞָͨͪ͠ΜIAM؅ཧ ○ -> Corporate IT νʔϜͷӡ༻ཁ݅ώΞϦϯά͔Β  Okta SSOɺSCIMͷઃܭɾߏங ● ίετ࠷దԽɾ༧ࢉࡦఆͷͨΊͷՄࢹԽ ○ -> ֤ Manager ͱ࿈ܞͯ͠  ओཁͳ KPI બఆ͔Β Bigquery ςʔϒϧઃܭɺΫΤϦࣗಈԽ ҰํͰʮ͜Ε͸ SRE ͷ࢓ࣄͳͷ͔ɾɾɾʁʯͱ͍͏ٙ໰΋ɻ EMʁVPoEʁ QAʁSETʁ ৘γεʁ Corporate ITʁ PdMʁ Managerʁ ʮαΠϩԽ࡟ݮʯͨ͠Γ ʮܭଌʯͨ͠ΓɺʮࣗಈԽʯͨ͠Γ “DevOpsͬΆ͍” จ຺΋͋Δ͠ ͦ͜·Ͱؒҧͬͯͳ͍Α͏ͳؾ΋͢Δ 🤔 4. SRE νʔϜ 1೥໨Ͱ΍ͬͨ͜ͱ

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40 ● ϓϩμΫτશମΦϯϘʔσΟϯάࢿྉΠϯσοΫε੔උͱӡ༻ ○ -> όοΫΦϑΟεͷνʔϜͱΦϯϘʔσΟϯάಋઢ੔උ ● ΧόϨοδܭଌͱՄࢹԽɺPRϚʔδ੍ޚػߏಋೖ ○ -> ΧόϨοδϧʔϧࡦఆ  ֤ϓϩμΫτνʔϜͱ߹ҙɺϚʔδϧʔϧద༻ ○ -> ΧόϨοδϨϙʔτՄࢹԽ ● IDaaS(Okta)ͱ࿈ܞָͨͪ͠ΜIAM؅ཧ ○ -> Corporate IT νʔϜͷӡ༻ཁ݅ώΞϦϯά͔Β  Okta SSOɺSCIMͷઃܭɾߏங ● ίετ࠷దԽɾ༧ࢉࡦఆͷͨΊͷՄࢹԽ ○ -> ֤ Manager ͱ࿈ܞͯ͠  ओཁͳ KPI બఆ͔Β Bigquery ςʔϒϧઃܭɺΫΤϦࣗಈԽ ҰํͰʮ͜Ε͸ SRE ͷ࢓ࣄͳͷ͔ɾɾɾʁʯͱ͍͏ٙ໰΋ɻ EMʁVPoEʁ QAʁSETʁ ৘γεʁ Corporate ITʁ PdMʁ Managerʁ DevOpsɾSREͱ͸Կ͔ Λߟ͑௚ͯ͠ΈΔ 4. SRE νʔϜ 1೥໨Ͱ΍ͬͨ͜ͱ

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class SRE implements interface DevOps 41 41 4. SRE νʔϜ 1೥໨Ͱ΍ͬͨ͜ͱ

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42 DevOps SRE ૊৫ͷαΠϩΛ࡟ݮ͢Δ ։ൃऀͱ౰ࣄऀҙࣝɾ՝୊Λڞ༗͠ϓϩμΫτɾ ٕज़ελοΫશମͷ࠷దԽΛ͢Δ Τϥʔൃੜ͢Δ͜ͱΛલఏͱ͢Δ ػೳϦϦʔεʹର͢ΔΠϯγσϯτ΍ࣦഊͷόϥ ϯεΛऔΔͨΊͷํ๏࿦Λఆٛ͠ɺӡ༻͢Δ πʔϧͱࣗಈԽΛ׆༻͢Δ πʔϧͱࣗಈԽΛ׆༻ͯ͠ޮ཰Խ͠ ਓҝతͳϛεΛݮΒ͢ɻ શͯΛܭଌ͢Δ ӡ༻͸ιϑτ΢ΣΞͷ໰୊Ͱ͋Δͱଊ͑ͯɺՄ༻ ੑɺՔಇ࣌ؒɺύϑΥʔϚϯεɺΤϥʔɺίετ ͳͲΛଌఆ͢ΔͨΊͷنൣతͳํ๏Λఆٛ͢Δ ஈ֊తʹมߋ͢Δ ػೳϦϦʔεʹΑΔϦεΫΛ௿ݮͤ͞Δ͜ͱͰஈ ֊తͳϦϦʔεͰ͖ΔΑ͏ʹଅਐ͢Δ ໨త ࢦ਑ ํ๏࿦ ର৅ ։ൃऀ ͱ ӡ༻ऀ 4. SRE νʔϜ 1೥໨Ͱ΍ͬͨ͜ͱ ϦϦʔεαΠ Ϋϧ୹ॖԽʹ ΑΔγεςϜ ৴པੑ޲্

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43 DevOps SRE ૊৫ͷαΠϩΛ࡟ݮ͢Δ ։ൃऀͱ౰ࣄऀҙࣝɾ՝୊Λڞ༗͠ϓϩμΫτɾ ٕज़ελοΫશମͷ࠷దԽΛ͢Δ Τϥʔൃੜ͢Δ͜ͱΛલఏͱ͢Δ ػೳϦϦʔεʹର͢ΔΠϯγσϯτ΍ࣦഊͷόϥ ϯεΛऔΔͨΊͷํ๏࿦Λఆٛ͠ɺӡ༻͢Δ πʔϧͱࣗಈԽΛ׆༻͢Δ πʔϧͱࣗಈԽΛ׆༻ͯ͠ޮ཰Խ͠ ਓҝతͳϛεΛݮΒ͢ɻ શͯΛܭଌ͢Δ ӡ༻͸ιϑτ΢ΣΞͷ໰୊Ͱ͋Δͱଊ͑ͯɺՄ༻ ੑɺՔಇ࣌ؒɺύϑΥʔϚϯεɺΤϥʔɺίετ ͳͲΛଌఆ͢ΔͨΊͷنൣతͳํ๏Λఆٛ͢Δ ஈ֊తʹมߋ͢Δ ػೳϦϦʔεʹΑΔϦεΫΛ௿ݮͤ͞Δ͜ͱͰஈ ֊తͳϦϦʔεͰ͖ΔΑ͏ʹଅਐ͢Δ ։ൃऀ ͱ ӡ༻ऀ 4. SRE νʔϜ 1೥໨Ͱ΍ͬͨ͜ͱ ϦϦʔεαΠ Ϋϧ୹ॖԽʹ ΑΔγεςϜ ৴པੑ޲্ ʮ໨తʯ͸ҧ͑Ͳɺଞͷ෦෼ʹؔͯ͠͸ɺྲྀ༻Մೳͦ͏ͳ෦෼΋ଟͦ͏ɻ ໨త ࢦ਑ ํ๏࿦ ର৅

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44 Sale s Ops Rev Ops Dev Sec Ops Dev Ops Fin Ops Data Ops Biz Ops ML Ops 4. SRE νʔϜ 1೥໨Ͱ΍ͬͨ͜ͱ

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45 Sale s Ops Rev Ops Dev Sec Ops Dev Ops Fin Ops Data Ops Biz Ops ML Ops 4. SRE νʔϜ 1೥໨Ͱ΍ͬͨ͜ͱ

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46 ໨త ର৅ interface class ։ൃऀ ӡ༻ऀ + ηΩϡϦςΟ ։ൃऀ ӡ༻ऀ + Ϗδωε DevSecOps FinOps ʁ ʁ 4. SRE νʔϜ 1೥໨Ͱ΍ͬͨ͜ͱ ։ൃऀ ӡ༻ऀ DevOps SRE ηΩϡΞͳ DevOpsͷ࣮ݱ ࡒ຿؅ཧɾ࠷దԽ ʹΑΔ ϏδωεՁ஋޲্ ϦϦʔεαΠΫϧ ୹ॖԽʹΑΔ γεςϜ৴པੑ޲্

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47 ໨త ର৅ interface class ։ൃऀ ӡ༻ऀ + Ϗδωε FinOps ʁ 4. SRE νʔϜ 1೥໨Ͱ΍ͬͨ͜ͱ ։ൃऀ ӡ༻ऀ DevOps SRE ࡒ຿؅ཧɾ࠷దԽ ʹΑΔ ϏδωεՁ஋޲্ ϦϦʔεαΠΫϧ ୹ॖԽʹΑΔ γεςϜ৴པੑ޲্ SREͷϓϥΫςΟε Λྲྀ༻͢Δ ʮઢʯͰ͸ͳ͘ɺʮ໘ʯͰɺOps ͷॏཁੑΛ૊৫ʹܒ໤͍ͯ͘͠ͱ͍͏ߟ͑ํ΋͋ΓͰ͸ͳ͍͔ʁ ։ൃऀ ӡ༻ऀ + ηΩϡϦςΟ DevSecOps ʁ ηΩϡΞͳ DevOpsͷ࣮ݱ

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·ͱΊ 48 48 4. SRE νʔϜ 1೥໨Ͱ΍ͬͨ͜ͱ

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49 49 Ops ͷՁ஋Λ ૊৫ʹܒ໤͢Δ͜ͱ͸ SREͷະདྷʹܨ͕Δ 4. SRE νʔϜ 1೥໨Ͱ΍ͬͨ͜ͱ

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50 ·ͱΊ ࣾ಺ͷ֤εςʔΫϗϧμʔʹରͯ͠ʮSREνʔϜʯͷ׆ಈɺͻ͍ͯ͸ɺDevOps తͳߟ͑ํͷॏཁੑʹ͍ͭ ͯɺ࣮੷ϕʔεͰܒ໤͢Δ͜ͱ͕Ͱ͖ͨʢ͸ͣʣɻ ● ϓϩμΫτʹݶΒͣɺϏδωε΍૊৫ʹؔ͢Δ༷ʑͳࢦඪͳఆྔతʹධՁ͢ΔͨΊͷจԽ͕Ͱ͖ͭͭ͋ Δʢʁʣ ● Կ͕ SRE ͔Ͳ͏͔͸ஔ͍͓͍ͯͨͱͯ͠ɺগͳ͘ͱ΋૊৫ʹ͓͚ΔʮSRE νʔϜʯͷଘࡏײ͸૿ͨ͠ʂ ʮSRE νʔϜ͕͏·͘ϏϧυͰ͖ͳ͍ʯʮ͜Ε͸ SRE ͷ࢓ࣄͳͷ͔ʁʯͱ೰ΜͰ͍Δํ͕͍Δͱͨ͠ΒɺҰ าԼ͕ͬͯ੔ཧͯ͠ΈΔͷ΋͋Γ͡Όͳ͍͔ɻ ● ͨͩ͠ɺ౿ΈࠐΈա͗஫ҙɻ ○ ʮSRE Λ࣮ફ͍͖͍ͯͨ͠ʯͷͰ͋Ε͹ɺ͢Ͱʹ੔͍ͬͯΔ࢓૊ΈͷվળɾࣗಈԽ·Ͱ͸͢Δ ඞཁ͸ͳ͍ɻ ○ ʮDevOps తͳߟ͑ํͷॏཁੑΛ૊৫΁ܒ໤͢Δ͜ͱʯͳͲͷ໨తϕʔεͰͷؔΘΓํ͕ͪΐ͏ Ͳྑͦ͞͏ɻ 4. SRE νʔϜ 1೥໨Ͱ΍ͬͨ͜ͱ 1 2

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5. SRE νʔϜ 2೥໨Ҏ߱΍͍ͬͯ͘͜ͱ 51 51

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52 52 Ops ͷՁ஋Λ ܒ໤͔Β࣮ફ΁ 5. SRE νʔϜ 2೥໨Ҏ߱΍͍ͬͯ͘͜ͱ

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SRE νʔϜΛΑΓઓུతʹΞοϓσʔτ͍ͯ͘͜͠ͱ ● Ϧʔϯͱ͸Կ͔ʁΞδϟΠϧͱ͸Կ͔ʁΛվΊͯߟ͑௚͢ɻ ● xOpsผʢ㲈 ໨తผʁʣʹ૊৫ͷදݱํ๏มߋ͢Δ Data Driven ΛΑΓҙࣝͨ͠ϓϩμΫτνʔϜʹدΓఴͬͨ DevOps ͷ࣮૷ɺSRE ͷ࣮ફ ● ຊ࣭తͳ SLI/SLO ͷఆٛɾӡ༻΁ ○ e.g. ඇIoTεϚʔτϩοΫͷ SLI/SLO ࡦఆͱӡ༻ ● SLI/SLO + Four Key’s ϕʔεͷվળ׆ಈ ʮ҆શʹɾศརʹɾؾ࣋ͪΑͭ͘ͳ͛Δʯͱ͍͏Ձ஋ΛܧଓతʹఏڙͰ͖ΔΑ͏ʹɺࣄۀ֦େɾ Ϣʔβʔ਺૿Ճʹ൐͏҆৺Ͱ͖Δ࢓૊Έɾମ੍ߏங ● e.g. ΩϟύγςΟϓϥϯχϯάɺηΩϡϦςΟ etc… 53 53 5. SRE νʔϜ 2೥໨Ҏ߱΍͍ͬͯ͘͜ͱ 1 2 3