VUI スキル作品をサービス・デザイン観点で分析してみた

by sumihiro3

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76* εΩϧ࡞඼Λ αʔϏεɾσβΠϯ؍఺ Ͱ෼ੳͯ͠Έͨ εϚʔτεϐʔΧʔΛ༡ͼ͓ͨ͢ձ 7PM BU ΠϯλʔωοτΠχγΞςΟϒ 4VNJIJSP ,BHBXB

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ຊ೔ͷࢿྉ͸ ޙ΄Ͳެ։͠·͢ʂ

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ຊ೔ͷΞδΣϯμ nࣗݾ঺հ nαʔϏε؍఺ͰݟΔʮՈ଒ͷ͓ख఻͍ாʯ n76* σβΠϯʹ͓͚Δ޻෉ͱࠓޙͷ՝୊

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ࣗݾ঺հ

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Ճ઒ ੅ኍʢ͔͕Θ ͢ΈͻΖʣ n ॴଐ l ג $PNQBTT $50 l ϐʔεϛʔϧɾςΫϊϩδʔ ג γχΞۀ຿ΞφϦετ n ܦྺͳͲ l ฌݿݝग़਎ɾࡏॅʢؔ౦ʹ΋໿೥ॅΜͰ͍·ͨ͠ʣ l ৽ଔͰܦཧ৬͕ͩͬͨɺ.4"DDFTTͰ1(ʹ໨֮Ίͯ͠·͏ l -*/&"1*&YQFSU l -*/&%FWFMPQFS(SPVQ,BOTBJߨࢣ

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͜Μͳਓ n ࠷ۙ͸ʮϓϦϯλʔͷਓʯͱݺ͹ΕΔ͜ͱ΋ l

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࢓ࣄͰ-*/&#PUͷ։ൃ΋͍ͯ͠·͢

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ओͳ76*εΩϧ࡞඼ͱड৆ྺ ࡞඼໊ ड৆ྺ :FT /P ϥΠτ • "MFYB εΩϧΞϫʔυϋοΧιϯେࡕ 1IJMJQT)6& ৆ • "MFYB εΩϧΞϫʔυϑΝΠφϧˍ1IJMJQT)6&৆ Ո଒ͷ ͓ख఻͍ா • -*/&#005"8"3%4ϋοΧιϯେࡕ -*/&৆ • -*/&#005"8"3%4 ϑΝϛϦʔ෦໳৆ˍϩϘελ৆ • .BTIVQ"XBSET 76*෦໳ϑΝΠφϧ Ͳ͏Ϳͭ Ϗϯΰ • -*/&$MPWB 4LJMM"XBSET ʮࢠͲ΋͕࢖͍ͨ͘ͳΔεΩϧʯ࠷༏ल৆

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αʔϏε؍఺ͰݟΔ ʮՈ଒ͷ͓ख఻͍ாʯ

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࣭໰Ͱ͢ ʮՈ଒ͷ͓ख఻͍ாʯΛ ͝ଘ஌ͷํʁ

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ʮՈ଒ͷ͓ख఻͍ாʯͱ͸ n αʔϏεͷ໨త Ø Ø ! 1 n $MPWB εΩϧετΞͰެ։தʂ l LINE BOOT AWARDS 2018

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࣮͸ ʮՈ଒ͷ͓ख఻͍ாʯαʔϏεͱͯ͠ͷ 76* Ͱͷ໨తͷୡ੒ɾػೳ͸൒෼ఔ౓

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γεςϜߏ੒ͰݟΔͱ ͓͔͍ͭΛ ΍ͬͨΑ Firebase DynamoDB API Gateway Lambda S3 LIFF

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76* ෦෼͸൒෼ఔ౓ ͓͔͍ͭΛ ΍ͬͨΑ Firebase DynamoDB API Gateway Lambda S3 LIFF 76*෦෼ 76*Ҏ֎

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ར༻γʔϯͰݟͯ΋ n ͓ख఻͍ l 1 l l l n ϙΠϯτ l 1 5 l 1 5 l 5 l 1 5 l 5 l 1 5

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n ͓ख఻͍ l 1 l l l n ϙΠϯτ l 1 l 1 l 1 6 l 1 6 l l 76* ෦෼͸൒෼ఔ౓ 76*෦෼

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Ϣʔβʔ͸αʔϏεશମΛʮܦݧ͢Δʯ ͨΊɺ76*ͷύʔτ͚ͩΛऔΓग़ͯ͠ ݸผʹݕ౼͢Δ͜ͱ͸ආ͚Δ΂͖Ͱ͋Δ ೔ຊ൛ಛผدߘ ΑΓҾ༻ σβΠχϯάɾϘΠεϢʔβʔΠϯλʔϑΣʔε ʕԻ੠Ͱ ର࿩͢ΔαʔϏεͷͨΊͷσβΠϯݪଇ $BUIZ1FBSM ஶ ઒ຊ େޭ ؂म ߴڮ ৴෉ ຋༁

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76*͸͋͘·Ͱ΋ αʔϏεΛߏ੒͢Δཁૉͷͻͱͭ Ͱ͋Γɺཧ૝తͳϢʔβʔମݧΛ࣮ݱ͢ΔͨΊͷ πʔϧͷҰͭͰ͋Δ ೔ຊ൛ಛผدߘ ΑΓҾ༻ σβΠχϯάɾϘΠεϢʔβʔΠϯλʔϑΣʔε ʕԻ੠Ͱ ର࿩͢ΔαʔϏεͷͨΊͷσβΠϯݪଇ $BUIZ1FBSM ஶ ઒ຊ େޭ ؂म ߴڮ ৴෉ ຋༁

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αʔϏε ʼ 76*

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αʔϏεͷதͰͷ 76*ͱ͸ʁ

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ಛʹॏཁͳͷ͸ɺʮαʔϏεʯͷશମͷதͰ76*ʹ Ͳ͏͍͏໾ׂΛ࣋ͨͤɺ Ͳ͏͍͏৔໘ͰɺͲͷΑ͏ʹ࢖ΘͤΔ͔ ͱ͍͏Ґஔ͚ͮΛఆٛ͢Δ͜ͱͰ͋Δ ೔ຊ൛ಛผدߘ ΑΓҾ༻ σβΠχϯάɾϘΠεϢʔβʔΠϯλʔϑΣʔε ʕԻ੠Ͱ ର࿩͢ΔαʔϏεͷͨΊͷσβΠϯݪଇ $BUIZ1FBSM ஶ ઒ຊ େޭ ؂म ߴڮ ৴෉ ຋༁

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ʮՈ଒ͷ͓ख఻͍ாʯʹ͓͚Δ76* ͷҐஔ͚ͮ l 76* ͸εϚʔτϑΥϯΛ࣋ͨͳ͍খ͞ͳࢠͲ΋ ͕αʔϏεΛར༻͢ΔͨΊͷΠϯλʔϑΣΠε Ø ͓ख఻͍ͷใࠂ Ø ஷΊͨϙΠϯτͷར༻

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αʔϏε໨ඪͷୡ੒Λ76* ʹٻΊΔʁ n਌ͱࢠͷίϛϡχέʔγϣϯΛ૿΍͢ l VUI ର໘Ͱͷձ࿩ ࢴΫʔϙϯΛख౉͢৔໘Λఏڙ

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αʔϏε໨ඪͷୡ੒Λ76* ʹٻΊΔ nࢠͲ΋ʹܧଓͷେ੾͞ɾ೉͠͞Λཧղͯ͠΋Β͏ l "*ΤʔδΣϯτ͕୅ห 76* Ͱͷ໨ඪɾ͝๙ඒ΁ͷ༠ಋ 76* σβΠϯͰରԠ

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ͭ·Γ αʔϏεதͰ 76*͕୲͏໾ׂͷఆ͕ٛॏཁʂ

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76* σβΠϯ ʹ͓͚Δ޻෉ͱ՝୊

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76* σβΠϯͰͷରԠ nαʔϏεΛ࢖͍ଓ͚ͯ΋Β͏ͨΊͷ޻෉ l VUI l l l 727

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ޮՌԻͷ༗༻ੑ nεΩϧ΁ͷޮՌԻಋೖͰ69 ͕ྑ͘ͳΔʁ l Ø *!) Ø #&$ % " Ø (' ) ࢀߟهࣄɿ76*ͰޮՌԻΛ׆༻͢Δͱ69͸ྑ͘ͳΔͷ͔ʁྑ͘ͳΔʂ IUUQTFOHJOFFSJOHMJOFDPSQDPNKBCMPHDMPWBWVJ

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εΩϧͰͷޮՌԻͷద༻γʔϯ l Ø Bot Ø Ø l Ø Ø Ո଒ͷ͓ख఻͍ா

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εΩϧͰͷޮՌԻͷద༻γʔϯ l Ø ) $% Ø $ l Ø "("( Ø &!# - !#- /+0, l Ø '1.* Ͳ͏ͿͭϏϯΰ

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ޮՌԻͷ༗༻ੑ nεΩϧ΁ͷޮՌԻಋೖͰ69 ͕ྑ͘ͳΔʂ l PF Ø Clova Sound Library Ø Alexa Skills Kit Ø Actions on Google Sound Library IUUQTEFWFMPQFSBNB[PODPNKBEPDTDVTUPNTLJMMTBTLTPVOEMJCSBSZIUNM IUUQTDMPWBEFWFMPQFSTMJOFCJ[HVJEF3FTPVSDFT4PVOE@-JCSBSZNE IUUQTEFWFMPQFSTHPPHMFDPNBDUJPOTUPPMTTPVOEMJCSBSZ

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ࠓޙͷ՝୊ɾνϟϨϯδ n76* ΩϟϥΫλʔʢϖϧιφʣͷ࡞ΓࠐΈ l VUI 3 2 l VUI 3 2 Ø 62 *81/1 < Ø VUI '( :9,; - >&/53-7+:$"!% Ø 2=0#) 4.1?@ l

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·ͱΊɿαʔϏε؍఺ nαʔϏεͷதͷ76* Ͱ͋Δ͜ͱΛ࠶ೝࣝ l VUI UI l VUI 3

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·ͱΊɿ76* σβΠϯ؍఺ n͔͕ͨޮՌԻɺ͞ΕͲޮՌԻ l 3 3 UX nΩϟϥΫλʔઃఆ͸ॏཁ l 4 l 4 1 1 OK Ø VUI

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એ఻ͳͲ

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એ఻ σβΠχϯάɾϘΠεϢʔβʔΠϯλʔϑΣʔε ʕ Ի੠Ͱର࿩͢ΔαʔϏεͷͨΊͷσβΠϯݪଇ IUUQTBN[OUP/CS,%. 76*ؔ܎ऀ ඞಡʂ

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એ఻ εϚʔτεϐʔΧʔΞϓϦͷ͓඼ॻ͖ IUUQTCPPUIQNKBJUFNT Ωϟϥͷཤྺॻ ͮ͘Γʹʂ

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એ఻ ʰՈ଒ͷ͓ख఻͍ாʱεΩϧެ։த IUUQCJUMZPUFUTVEBJDIP ࢠҭͯੈ୅ʹ ϐολϦʂ

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એ఻ ʰͲ͏ͿͭϏϯΰʱεΩϧެ։த IUUQCJUMZBOJNBMCJOHP ࢠͲ΋޲͚ʂ

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એ఻ -*/&%FWFMPQFS(SPVQ,BOTBJ IUUQCJUMZ-*/&%FWFMPQFS(SPVQ,BOTBJ -*/&ษڧձ -%(,