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The Slack onboarding flow

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Each step is a reminder of the value proposition. And the app UI updates as you walk through the flow. What I like about it. @fmerian

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Overview Step 1. Enter your email. Step 2. Check your email. Step 3. Create workspace. Step 5. On-going project? Step 6. Who email most? Step 7. Send a message. Step 4. What's its name? @fmerian

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Step 1. Enter your email. Slack gives your team a home. And each step is a remember that it's designed for work. @fmerian

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Step 2. Check your email for a code. @fmerian

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Step 3. Create a new Slack workspace. @fmerian

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Step 4. What's the name of your company or team? Another reminder that Slack is designed for work. @fmerian

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Step 5. What's your team working on right now? Every text on your page is an opportunity to remind your value proposition. Including labels. @fmerian

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Step 6. Who do you email most? Yet another reminder that Slack is designed for work. And an email replacement. @fmerian

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Add your teammates Did you notice the copy? "Who do you email most." Make your text engaging for better adoption. @fmerian

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Step 5 What are you working on? Step 4 What's the name of your team? Step 6 Who do you email most? @fmerian Little big detail. The app UI updates as you walk through the flow.

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Step 7. Send a message. @fmerian

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Recap Step 1. Enter your email. Step 2. Check your email. Step 3. Create workspace. Step 5. On-going project? Step 6. Who email most? Step 7. Send a message. Step 4. What's its name? @fmerian

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Lessons learned.

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Step 5 What are you working on? Step 4 What's the name of your team? Step 6 Who do you email most? Update your app UI as users set up their account. @fmerian

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If you build a product for teams, hint your users to invite their coworkers. @fmerian

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Over to you, what struck you the most in this onboarding experience? Thanks! @fmerian

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One more step I review onboarding experiences from great B2B SaaS companies and share how I'd optimize them once a week.