Why Bots, Why Now - OSCON

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Why Bots? Why now? What you should know. OSCON, All the Bots Austin, TX, USA Mike Brevoort 17 May 2016

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Mike Brevoort Founder, Beep Boop (R&P Venture) @mbrevoort beepboophq.com

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Beep Boop is a ridiculously simple hosting platform for your Slack and Messenger bots

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Why Bots? Why Now?

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Rise of Messaging

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Increased availability of Natural Language Processing and Machine Learning renaissance

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“Smartphones brought a step change in the level of abstraction and simplicity in UIs. AI will do the same again. - @BenedictEvans

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4th Generation Platform Opportunity

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Meta-Platforms

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iPhone Android phone Web Desktop Anywhere iPad Android tablet Any Device Anyone (% world) Anytime Bots meta-platform runtime

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“We more often than not over-estimate platform shifts in the short term but under-estimate them in the long term. – Steven Sinofsky

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Where to start?

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Start with empathy for a real problem

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Your bot experience must be better and different than an app

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Conversational

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Meaning > Protocol

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What your bot does is more important than the conversation

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Autonomous Agents

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The best bot experiences will be built with developers

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How does your bot make humans better?

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Context is key PAYMENT IDENTITY HISTORY AMBIENCE TIME LOCATION

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Think multi-channel not omni-channel

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Bots should be intelligent

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“If intelligence was a cake, unsupervised learning would be the cake, supervised learning would be the icing on the cake, and reinforcement learning would be the cherry on the cake. We know how to make the icing and the cherry, but we don't know how to make the cake. – Yann Lecun Deep Learning Pioneer Director of AI research at Facebook

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https://www.etsy.com/listing/54894371/killer-kinetic-lime-green-space-ship Your A.I. chatbot

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We should stop trying to create intelligent bots top-down

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Please, join me for a thought experiment

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what will the temperature be like at 5 o’clock on Tuesday in Austin? it should be pleasant, 76F Tempy Kate

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Tempy Kate what will the temperature be like at 5 o’clock on Tuesday in Austin? it should be pleasant, 76F

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Um Tempy temperature 5/17/2016 17:00 CDT at Austin, TX? it should be pleasant, 76F

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A holon is something that is simultaneously a whole and a part. Autonomous, self-reliant units that possess a degree of independence and handle contingencies without asking higher authorities for instructions. – Arthur Koestler, The Ghost in the Machine

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Um Hey Um, let me know when I should dress for the weather, OK? You got it Kate! Kate

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later

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Um Yo Kate, don’t forget your umbrella today! Kate

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Cal 8:02 AM Kate has a meeting in Austin today at 5PM Tempy 8:02 AM Temperature in Austin at 5PM today should be 76F Precipy 8:03 AM 85% chance of rain in Austin at 5PM ⛈ Um 8:04 AM I better let Kate know she’ll need her umbrella today ☔ Uber 8:06 AM Shale I request a car for Kate? Kevin 8:07 AM @Uber awkward… didn’t you get the memo? ⬅ Um 8:04 AM Yo @Kate, you’ll need your umbrella today! ☔ Kate 8:06 AM Thanks @Um, you’re the best! Kate Backchannel Kate Central

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Tempy Precipy Cal Um Yo Kate, don’t forget your umbrella today! Kate

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Kate

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“What magical trick makes us intelligent? The trick is that there is no trick. The power of intelligence stems from our vast diversity, not from any single, perfect principle. –Marvin Minsky The Society of Mind

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Agent (holon) Holarchy

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“#$@&%*!

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BEWARE of left-pad bot

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“Think Different - Steve Jobs 44

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A ridiculously simple bot hosting platform

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Join us on the journey! It has only begun.

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““If I have seen further than others, it is by standing upon the shoulders of giants” - Issac Newton

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https://beepboophq.com @beepboophq @mbrevoort Beep Boop Mike Brevoort https://robotsandpencils.com @robotsNpencils Robots & Pencils