Link
Embed
Share
Beginning
This slide
Copy link URL
Copy link URL
Copy iframe embed code
Copy iframe embed code
Copy javascript embed code
Copy javascript embed code
Share
Tweet
Share
Tweet
Slide 1
Slide 1 text
The Other Side of Empathy
Slide 2
Slide 2 text
No content
Slide 3
Slide 3 text
Who Am I?
Slide 4
Slide 4 text
Who Am I? Nick Hehr Empathetic Community Member Front-End Developer Disney Fan Bouldering Enthusiast
Slide 5
Slide 5 text
No content
Slide 6
Slide 6 text
Why Do I Care?
Slide 7
Slide 7 text
Why Do I Care? Psychology & Leadership Degree Constant Collaboration w/ Designers & Devs I Community
Slide 8
Slide 8 text
No content
Slide 9
Slide 9 text
Who Should Care?
Slide 10
Slide 10 text
Everybody
Slide 11
Slide 11 text
No content
Slide 12
Slide 12 text
What Is Empathy?
Slide 13
Slide 13 text
What Is Empathy? The ability to understand and share the feelings of another.
Slide 14
Slide 14 text
What Is Empathy? Seeing the world through the eyes of someone else.
Slide 15
Slide 15 text
Where Did The Other Side of Empathy Come From?
Slide 16
Slide 16 text
Where Did It Come From? Using Twitter Snap Judgements Mob Mentality
Slide 17
Slide 17 text
Breakdown
Slide 18
Slide 18 text
Breakdown Context Constructive Feedback Communication Caring
Slide 19
Slide 19 text
Context
Slide 20
Slide 20 text
The internal and external factors that influence the decisions we make and actions we take.
Slide 21
Slide 21 text
How It Relates No One is Un-Opinionated We All Have Biases Listening is Key “Why?”
Slide 22
Slide 22 text
No content
Slide 23
Slide 23 text
Set The Example
Slide 24
Slide 24 text
Example User Stories with Gherkin
Slide 25
Slide 25 text
It captures the ‘who’, ‘what’, and ‘why’ of a requirement in a simple, concise way.
Slide 26
Slide 26 text
Remembering Context Take A Deep Breath Clear Your Mind Ask “Why?” (sincerely) Listen
Slide 27
Slide 27 text
Constructive Feedback
Slide 28
Slide 28 text
“The return of information that helps to develop or improve.”
Slide 29
Slide 29 text
How It Relates “If you don’t have anything nice to say, then don’t say anything at all.”
Slide 30
Slide 30 text
No content
Slide 31
Slide 31 text
How It Relates “If you don’t have anything nice to say, then don’t say anything at all.”
Slide 32
Slide 32 text
How It Relates “If you don’t have anything nice to say, then don’t say anything at all.”
Slide 33
Slide 33 text
How It Relates “If you don’t have anything constructive to say, then don’t say anything at all.”
Slide 34
Slide 34 text
What about negative feedback?
Slide 35
Slide 35 text
No content
Slide 36
Slide 36 text
Good Feedback > 140 characters
Slide 37
Slide 37 text
No content
Slide 38
Slide 38 text
Mutually Agreed Upon Set Up With Expectations In An Open Space Shared With Context Constructive Feedback is…
Slide 39
Slide 39 text
Example Code Reviews
Slide 40
Slide 40 text
It is intended to find and fix mistakes overlooked, improving both the overall quality of software and developers' skills.
Slide 41
Slide 41 text
Encouraging Constructive Feedback
Slide 42
Slide 42 text
No content
Slide 43
Slide 43 text
https://github.com/atom/atom/blob/master/ CONTRIBUTING.md
Slide 44
Slide 44 text
https://github.com/hoodiehq/hoodie/blob/master/ CONTRIBUTING.md
Slide 45
Slide 45 text
Communication
Slide 46
Slide 46 text
The successful sharing of ideas and feelings between people.
Slide 47
Slide 47 text
Communication is a broad area that encompasses how we interact with each other.
Slide 48
Slide 48 text
How It Relates What We Say How We Say It Where We Say It
Slide 49
Slide 49 text
“I” Statements For Giving Constructive Feedback For Getting Context
Slide 50
Slide 50 text
“You” Statements For Getting Context For Giving Constructive Feedback
Slide 51
Slide 51 text
Example Switching Platforms
Slide 52
Slide 52 text
How We Communicate General = Slack Standups = Hangouts / In-Person Recorded Discussions = GitHub Issues Long-Form / Async = Email
Slide 53
Slide 53 text
Creating Communication
Slide 54
Slide 54 text
No content
Slide 55
Slide 55 text
No content
Slide 56
Slide 56 text
No content
Slide 57
Slide 57 text
https://.slack.com/ customize/slackbot
Slide 58
Slide 58 text
Caring
Slide 59
Slide 59 text
To provide the needs of something and show interest in it.
Slide 60
Slide 60 text
How It Relates Caring is Sharing And Listening And Understanding
Slide 61
Slide 61 text
How Much Do You Care?
Slide 62
Slide 62 text
Do You Care Enough… To Write A Blog Post? To File An Issue? To Send An Email? To Record A Screencast? To Submit A Pull Request?
Slide 63
Slide 63 text
– Yoda “Don’t give in to hate. It leads to the Dark Side.”
Slide 64
Slide 64 text
Example Documentation
Slide 65
Slide 65 text
Documentation Matters Wikis Code Comments Styleguides Pattern Libraries README.md
Slide 66
Slide 66 text
Exemplifying Caring
Slide 67
Slide 67 text
Mentoring Matters Remember Starting Out? Did You Have A Mentor? Did You Want A Mentor? Do You Want To Learn?
Slide 68
Slide 68 text
Contributing • Just Listen For A Day • Apply The Examples • Start Off Small • Remain Open to Sharing
Slide 69
Slide 69 text
“It still sounds like too much work.”
Slide 70
Slide 70 text
No content
Slide 71
Slide 71 text
Resources hipsterbrown.com/empathy
Slide 72
Slide 72 text
Thank You