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EXPLORATORY 1
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2 εϐʔΧʔ നށ ܟొ Customer Succes EXPLORATORY ུྺ େֶࡏֶதʹϑʔυϩεΛݮΒͨ͢ΊʹɺֶੜஂମΛ্ཱͪ͛දΛ ΊΔɻͦͷޙɺϏδωεΛΔͨΊʹԽֶϝʔΧʔͷσϡϙϯͱ ϑʔυςοΫܥελʔτΞοϓͰӦۀͱϚʔέςΟϯάΛܦݧɻ ΞϓϦͷͷͨΊʹσʔλαΠΤϯε͕ඞཁͩͱײ͡ɺΞϓϦʹ ಛԽͨ͠ϢʔβʔͷߦಈੳπʔϧΛ։ൃ͢ΔاۀʹͯɺΞϓϦۀք ͷKPIੳͳͲΛ୲͢Δɻ ݱࡏExploratory, Inc. ͰΧελϚʔαΫηεΛ୲͢ΔΒɺσʔ λͷՄࢹԽͱ୳ࡧతσʔλੳΛઐͱͯ͠σʔλαΠΤϯεͷීٴ ʹऔΓΉɻ @ShirotoTakato
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3 • ࣭͝zoomͷνϟοτʹ͝ߘ͍ͩ͘͞ɻ • ηϛφʔͷײʹཱͭใΛTwitterͰϋογϡλάΛ ͚ͭͯπΠʔτΛ͓ئ͍͠·͢ɻ #Exploratoryηϛφʔ Exploratory Hour Exploratory Hour
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Exploratory Hour
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ʲࠓिͷ࣭ʳ • ผͷྻͷΛͱʹɺΧςΰϦʔྻͷͷॱংΛࢦఆ͍ͨ͠ • ݩͷσʔλॱΛͱʹɺΧςΰϦʔྻͷͷॱংΛࢦఆ͍ͨ͠ 5
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Very Bad Bad Neutral Good Very Good 1 2 3 4 5 6 ΧςΰϦʔܕͱಉ͡Α͏͕ͩɺ ࡏతʹॱংؔΛ͍࣋ͬͯΔσʔλ ॱং͖ΧςΰϦʔ (factor)
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7 ΧςΰϦʔ (character)ͷ߹ɺΞϧϑΝϕοτॱͰදࣔ͞ΕΔɻ
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8 ॱং͖ΧςΰϦʔ (factor)ͷ߹ɺࢦఆͨ͠ॱংΛͱʹදࣔͰ͖Δɻ
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ճ Bad Good Neutral Very Bad Very Good CharacterʢΧςΰϦʔʣ 9 ճ Ϩϕϧ Very Bad 1 Bad 2 Neutral 3 Good 4 Very Good 5 ྻʹϨϕϧͷใΛ࣋ͨͤΔ͜ͱ͕Ͱ͖Δɻ Factorʢॱং͖ΧςΰϦʔʣ
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ʲࠓिͷ࣭ʳ • ผͷྻͷΛͱʹɺΧςΰϦʔྻͷͷॱংΛࢦఆ͍ͨ͠ • ݩͷσʔλॱΛͱʹɺΧςΰϦʔྻͷͷॱংΛࢦఆ͍ͨ͠ 10
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11 ച্σʔλ
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12 • ʴϘλϯΛΫϦοΫͯ͠ɺ৽͘͠νϟʔτΛ࡞͢Δɻ • λΠϓʹόʔΛબ͢Δɻ • X࣠ʹϚʔέοτΛબ͢Δɻ • Y࣠ʹച্Λબ͢Δɻ
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13 ৭ʢάϧʔϓԽʣʹҬΛબ͢Δɻ
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සΛݩʹ্Ґ20ͷࠃ͕දࣔ͞ΕɺͦΕҎ֎ͷҬOthersάϧʔϓʹ·ͱΊ ΒΕ͍ͯΔͷͰɺશͯͷҬΛද͍ࣔͤͨ͞ɻ 14
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15 OtherάϧʔϓΛઃఆ͢ΔͨΊʹɺͷςΩετΛΫϦοΫ͢Δɻ
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16 Othersάϧʔϓͷઃఆʹʢͳ͠ʣΛબ͠ద༻͢Δɻ
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17 શͯͷҬΛදࣔͤ͞Δ͜ͱ͕Ͱ͖ͨɻ
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18 ଓ͍ͯY࣠ϝχϡʔ͔ΒΫΠοΫදܭࢉɺ߹ܭʹର͢Δׂ߹Λબ͢Δɻ
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19 Ϛʔέοτ͝ͱʹ֤Ҭͷച্ͷׂ߹ΛՄࢹԽͰ͖ͨɻ
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20 ച্ͷେ͖͍ॱʹҬ͕ฒΜͰ͍ͳ͍ͷͰɺେখ͕ؔൺͮΒ͍ɻ
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21 ച্͕ߴ͍ॱʹҬΛฒͼସ͑ͯɺେখؔΛײతʹཧղ͍ͨ͠ɻ
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22 Ҭ͝ͱʹച্Λूܭ͢Δɻ Ҭ ച্ $BOBEB 8FTUFSO&VSPQF 0DFBOJB &BTUFSO64 $FOUSBM"NFSJDB
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23 ച্ͷେ͖͍ॱʹฒͼସ͑Δɻ Ҭ ച্ 8FTUFSO&VSPQF 0DFBOJB &BTUFSO64 $FOUSBM"NFSJDB $BOBEB
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ച্͕େ͖͍ॱʹϨϕϧΛઃఆ͢Δ͜ͱͰɺͦͷॱংΛอ࣋ͨ͠ঢ়ଶͰ৭Ͱά ϧʔϓԽ͢Δ͜ͱ͕ՄೳʹͳΔɻ 24 Ҭ ച্ Ϩϕϧ 8FTUFSO&VSPQF 0DFBOJB &BTUFSO64 $FOUSBM"NFSJDB $BOBEB
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25 αϚϦϏϡʔʹΓɺҬͷྻϔομϝχϡʔΛબ͢Δɻ
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26 ͷॱংΛηοτͷผͷྻͷΛͱʹΛબ͢Δɻ
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27 ܭࢉΛ࡞ͷμΠΞϩά͕දࣔ͞ΕɺܭࢉΤσΟλʹfct_reorderͱ͍͏ؔ ͕දࣔ͞ΕΔɻ
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28 fct_reorderؔɺσʔλλΠϓΛFactorʹม͑ͯɺผͷྻͷΛͱʹΧς ΰϦʔʹॱংΛ͚ͭΔ͜ͱ͕Ͱ͖Δɻ fct_reorder(<ΧςΰϦʔྻ>, <ྻ>, .fun=<ूܭؔ>, .desc=)
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29 fct_reorder(<ΧςΰϦʔྻ>, <ྻ>, .fun=<ूܭؔ>, .desc=) fct_reorder(Ҭ, ച্, .funs=sum, .desc=TRUE) ࠓճɺച্ͷ߹ܭ͕େ͖͍ॱͰҬʹॱংΛ͚͍ͭͨͨΊɺԼهͷࣜʹͳΔɻ
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ܭࢉΤσΟλʹԼهͷܭࢉࣜΛೖྗ͠ɺ࣮ߦ͢Δɻ 30
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31 ച্ͷ߹ܭ͕େ͖͍ॱʹҬͷϨϕϧΛઃఆ͢Δ͜ͱ͕Ͱ͖ͨɻ
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νϟʔτϏϡʔʹҠಈ͠ઌఔͷνϟʔτΛ֬ೝ͢Δͱɺച্͕খ͍͞ํ͔Βॱ ʹҬ͕ฒΜͰ͍Δ͜ͱ͕֬ೝͰ͖Δɻ 32
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ച্͕খ͍͞Ҭ͔ΒॱʹҬ͕දࣔ͞Ε͍ͯΔͷͰɺҰ൪ച্͕େ͖͍Ҭ ͷച্ͷׂ߹Λײతʹཧղ͢Δ͜ͱ͕͍͠ɻ 33
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34 ച্͕େ͖͍ॱʹҬΛฒ͍ͨɻ
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35 ৭ʢάϧʔϓԽʣͷϝχϡʔ͔Β৭ͷฒͼॱΛબ͢Δɻ
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36 ৭ͷฒͼॱʹԼ͔Β্Λબ͢Δɻ
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37 ച্͕େ͖͍ॱʹҬΛฒΔ͜ͱ͕Ͱ͖ͨɻ
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࣍ճηϛφʔ
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EXPLORATORY ΦϯϥΠϯɾηϛφʔ #47 ϑΟϧλʔͷհ
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σʔλαΠΤϯεɾϒʔτΩϟϯϓ #21 EXPLORATORY 20214݄։࠵ σʔλαΠΤϯεͷख๏Λϓϩάϥϛϯάͳ͠ʹجૅ͔Βମܥతʹֶͼɺ ͞Βʹ࣮ࡍͷۀͰ͏ͨΊͷεΩϧΛʹ͚͍͖ͭͯͨͩ·͢ɻ
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4݄ΦϯϥΠϯ։࠵ʂ ఔɿ4݄13(Ր), 14(ਫ), 15()
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σʔλϥϯάϦϯάɾτϨʔχϯά 5݄։࠵ʂ EXPLORATORY
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5݄ΦϯϥΠϯ։࠵ʂ ఔ: 5݄13(),14(ۚ) ૣظׂҾɿ3݄31(ਫ) ·Ͱ
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࿈བྷઌ ϝʔϧ takato@exploratory.io ΣϒαΠτ https://ja.exploratory.io ϒʔτΩϟϯϓɾτϨʔχϯά https://ja.exploratory.io/training-jp Twitter @ShirotoTakato
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Q & A
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EXPLORATORY