Transcribed by https://otter.ai - 1 - Step 5 – How to Outsource SUMMARY KEYWORDS person, personality, driver, match, safe, work, must haves, specific tasks, depends, write, fit, predetermined, valid driver's license, college student, hiring decisions, nice, job, project, high school student, interviewing SPEAKERS Patricia Sung Patricia Sung 00:00 Next, we're going to talk about the job expectations. We talked about the specific tasks that we want that person to get done, and how much money the job involves. Now we're looking at what do we actually expect from this person? And this is going to help us determine whether or not we found the right person. This is like our litmus test for like, is this a good match or not a good match? First thing to think about the must haves, what are the things that are required that this person must have in order to qualify for this job. So for example, if you're trying to find someone to pick up your kid, and bring them home every Thursday after practice, things that they must have would be like a valid driver's license, they, they have to be a safe driver, things that are like, non negotiable they must have, then we wouldn't go into the things that are nice to have. Well, I would like them to be driving for a longer amount of time, like maybe I prefer a college student, but I would be okay with a high school student who's not as experienced, like understanding where you're are your nice to have. Patricia Sung 00:55 So sometimes we think that things are really like must happen, when really they're a nice to have. And the other way around, too, is sometimes we're like, Oh, that would be nice. And then we realize, oh, no, that is a requirement. I didn't even think about how safe of a driver they aren't No, no, they have to be a safe driver. It depends on your personality, what you need, and you want to work out kind of like Where where are the things that I have to have, and where are the things that would be nice to have, this is going to also work into their experience level, and also your budget, all of these things are going to come into play together of what it is that you expect out of that person. These must have a nice to have things also include things like like their personality, their values, depending on how much responsibility this person has within you, your life or your company. Like those pieces of like just what kind of person they are, may matter a lot. If it's something that you're you know, somebody or just hiring one time, you might not care what their personality is like, depends on the project on the actual job that you're needing them to do. What do they as a person match you, your family, what you need your business. This is a like one of those fine, more of like an art than a science kind of a thing where some of this will be involved in your gut, like does this person match what I need? Patricia Sung 02:14 

Transcribed by https://otter.ai - 2 - Now, so what I encourage you that when you are thinking about this in somebody that you're going to work with regularly is that you can start them out with this small project and a few hours. And once you get to know them and see like Is this person a good fit, then increase what you're asking from them, increase the job description, increase the hours that are working, once you know that this person is a good fit. So know that you're putting down like all this, like ideals of what you hope you'll have. And know that you can start with just this small thing and make sure it's working before you like Go big or go home. Now please write these down. Why do I say that? Because when we meet someone and we're interviewing them, a lot of times, we're like, I really liked this person. They're so great. And we want to hire them. But then when we look at like, what do we actually need from this person in terms of must haves and nice to haves? It's a very clear cut of like, is this person in the running? It's not just that they're a great person, like do they fit what we need? And that will help you in your hiring decisions. So I want you to have these written down so that you can refer back to them when you're in that tougher spot later and trying to decide like, oh, is this the right? Is this the right decision? You have these predetermined like goalposts to be like this, this is what I need. I know that this person fits or I really liked this person, but they're not a good fit for this job. Maybe you could fit them somewhere else but in this particular responsibility, it's not the right person for me.