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SlackͱΫοΫύουͷ5೥ؒ Hokuto Hosh i Head of Corporate Engineering, Cookpad Inc . [email protected] m 2021/07/14 Why Slack?

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੕ ๺ే (΄͠ ΄͘ͱ) / @kani_b ● ΫοΫύουגࣜձࣾ
 ίʔϙϨʔτΤϯδχΞϦϯά෦ ຊ෦௕
 ΤϯδχΞ౷ׅϚωʔδϟʔ
 ؂ࠪҕһձ ؂ࠪิॿऀ ● ݱࡏ͸ UK ࢧళʹͯۈ຿ ● {Corporate, Security, Site Reliability} Enginee r ● Slack Community: Tokyo Chapter Lead

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Slack ͷར༻ঢ়گ ● 2016೥ʹҠߦ, 2018೥ʹ Enterprise Grid ಋೖ ● ΞΫςΟϒϢʔβ: 1,300 Ҏ্ ● 1೔͋ͨΓͷϝοηʔδ਺: 35,000 Ҏ্ ● શੈք, શࣾһ͕ Slack Λར༻

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Before Slack (~2016) ● ϝʔϧͱνϟοτπʔϧͷซ༻ ● ίϛϡχέʔγϣϯํ๏͕෼ࢄ ● ࿈ܞ։ൃ͕΍Γʹ͔ͬͨ͘ ● Πϯϑϥͷෆ҆ఆ͞΋՝୊ʹ ● Slack ͷར༻͕෦෼తʹ࢝·Δ ● Global team ͕ઌߦͯ͠ར༻։࢝ ● ೔ຊͷҰ෦νʔϜ΋࢖͍࢝Ίͨ

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Slack ΁ͷશ໘Ҡߦ ● 2016/04 ʹҠߦΛܾஅ ● ։ൃऀ޲͚ػೳͷॆ࣮౓ ● Πϯϑϥͷ҆ఆੑ ● Global team ͱ Workspace Λ෼͚ͯҠߦ ● ͦΕͧΕʹจԽཱ͕֬͞Ε͍ͯͨ ● શࣾһʹΞΧ΢ϯτൃߦ

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Enterprise Grid ಋೖ ● ੈքதͷࣾһ͕ͱ΋ʹҰͭͷ Mission ʹ޲͖͋͑Δ
 ૊৫Λͭ͘ΔͨΊ ● Global team ͱ Workspace Λ෼͚͍ͯͨͨΊɺ Channel ΍ Direct Message ͕෼ࢄ͍ͯͨ͠ ● Ϣʔβ؅ཧΛ౷Ұ͢Δඞཁ͕͋ͬͨ

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Slack ಋೖޙʹى͖ͨ͜ͱ

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౰࣌ Slack ͰߦΘΕ͍ͯͨ΋ͷ ● νϟοτ ● ࣗࣾαʔϏεͷ௨஌΍ૢ࡞ ● γεςϜΞϥʔτͷड͚औΓ ● ΞϓϦέʔγϣϯͷߋ৽΍࠶ىಈ ● ଞࣾαʔϏεͷ௨஌ड͚औΓ ● e.g. GitHub

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؀ڥͷมԽ ● ৽نࣄۀͷ૑ग़ ● ૊৫ͷάϩʔόϧԽ ● COVID-19 ʹΑΔ੍໿

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՝୊ ● Slack ͷར༻͸૿͍͕͑ͯͨɺଟ͘ͷਓʹͱͬͯ͸ ʮνϟοτπʔϧʯࢭ·Γͩͬͨ ● ΦϑΟεͰͷձ࿩͕ςΩετʹҠ͚ͬͨͩ ● ۀ຿͕༷ʑͳπʔϧʹ෼ࢄ͠ɺ௨஌΋༷ʑ ● ʮϝʔϧͱ Slack ͲͪΒΛݟΕ͹ྑ͍ͷ͔ʯ
 ͱ͍͏੠΋ଟ͔ͬͨ

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࣮ݱ͍ͨ͜͠ͱ ● ձࣾͷੜ࢈ੑΛ࠷େԽ͢ΔͨΊʹ : ● σδλϧͷੈքʹσεΫΛͭ͘Δ ● ձ࿩͚ͩͰͳ͘ɺ৘ใ΍ॻྨ͕ू·ͬͯ͘Δ ● σεΫͷ্͔ΒҠಈ͢Δ͜ͱͳ͘ۀ຿Ͱ͖Δ ● σδλϧͷੈքʹΦϑΟεΛͭ͘Δ ● ࣌ؒ΍৔ॴͷ੍໿Λ௒͑ͯҰॹʹ࢓ࣄ͕Ͱ͖Δ

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͜Ε·ͰͷऔΓ૊Έ

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औΓ૊Έͷ·ͱΊ ● ۀ຿ϓϩηε΁ͷੵۃతͳ౷߹ ● ΑΓྑ͍࢖͍ํͷൃ৴ ● ͞ΒͳΔίϥϘϨʔγϣϯͷαϙʔτ

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औΓ૊Έͷ·ͱΊ ● ۀ຿ϓϩηε΁ͷੵۃతͳ౷߹ ● ΑΓྑ͍࢖͍ํͷൃ৴ ● ͞ΒͳΔίϥϘϨʔγϣϯͷαϙʔτ

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ۀ຿ϓϩηε΁ͷੵۃతͳ౷߹ ● ۀ຿ʹ͓͍ͯੜ͡Δ࿈བྷΛۃྗ౷߹͢Δ ● ؾΛ഑Δ΂͖γεςϜΛͰ͖Δ͚ͩগͳ͘͢Δ ● Slack Λى఺ʹۀ຿Ͱ͖ΔΑ͏ʹ͢Δ

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ʮSlack ͔Β͸͡ΊΔʯͨΊʹ ● Google Workspace, Zoom, GitHub, Miro, etc … ● SaaS ͕ఏڙ͢Δ౷߹Λར༻ ● ServiceNow, ࣾ಺ΞϓϦέʔγϣϯ ● ࣗࣾ։ൃͷ౷߹Λར༻ ● αʔϏεબఆ࣌ʹʮSlack ࿈ܞ͕Մೳ͔ʯΛબఆج४ͷ Ұͭʹ͍ͯ͠Δ

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ࣾ಺໰͍߹ΘͤΛ Slack Խ ● #general Ͱൃݴ͢Δ͜ͱͰνέοτԽ ● ServiceNow ্Ͱฦ౴͢Ε͹ Thread ͱ DM ʹల։ ● Մࢹੑͱ؅ཧͷ໰୊Λղܾ ● ଞ෦ॺͷࣾһ͕ॿ͚ͯ͘ΕΔ৔໘΋ ● ʮΦʔϓϯʹ΍Δ͜ͱʯͷϝϦοτ

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ۀ຿ࣗಈԽͷਪਐ ● ΤϯδχΞͷख͕ͳ͘ͱ΋ɺ͢΂ͯͷࣾһ͕ࣗΒͷྗͰ ਎ͷճΓͷۀ຿ΛվળͰ͖ΔΑ͏ͳঢ়ଶ͕ཧ૝ ● Slack ࿈ܞͷͨΊʹ͸γεςϜଆͷରԠ΍ΤϯδχΞʹ ΑΔ։ൃ͕ඞཁͩͬͨ

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Zapier (https://zapier.com/) ● Ϋϥ΢υαʔϏεಉ࢜Λͭͳ͙ϋϒ ● ίʔσΟϯά͢Δ͜ͱͳ͘ෳ਺γεςϜΛ઀ଓͰ͖Δ ● 1,500 Ҏ্ͷαʔϏεʹରԠ ● ࿈ܞͷڞ༗ͳͲ΋Մೳ (ଞͷਓͷ࿈ܞΛࢀߟʹͰ͖Δ ) ● ΫοΫύουͰ͸શࣾһʹ։์

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ྫ ● Twitter ͷ౤ߘΛऩू ● ࢧ෷͍ґཔ͕ఏग़͞ΕͨΒ௨஌ ● ಛఆͷΩʔϫʔυΛ͚ͭΔͱλεΫ؅ཧπʔϧʹ௥Ճ ● Google Drive ʹΞοϓϩʔυ͞ΕͨϑΝΠϧΛ
 ࣗಈॲཧ -> Slack ʹ௨஌ ● etc…

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શࣾΞφ΢ϯεͷ Slack ౷Ұ ● ࣾ಺࿈བྷʹ͓͚ΔϝʔϧΛഇࢭ ● Slack ͰαϚϦΛΞφ΢ϯεɺࣾ಺ blog ʹৄࡉΛॻ͘ ● Workflow Builder ʹΑͬͯϨϏϡʔΛ࢓૊ΈԽ

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ϦϞʔτۈ຿࣌ͷଧࠁ Slack Խ ● ϦϞʔτۈ຿࣌ͷଧࠁ๨Ε (ۈଵγεςϜΛ։͘) Λղ ফ ● Bot ͷಈ࡞Λ Public Channel ಺ʹݶఆ ● ଞϝϯόʔͷۈ຿ঢ়گ͕Θ͔ΔΑ͏ʹ

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औΓ૊Έͷ·ͱΊ ● ۀ຿ϓϩηε΁ͷੵۃతͳ౷߹ ✅ ● ΑΓྑ͍࢖͍ํͷൃ৴ ● ͞ΒͳΔίϥϘϨʔγϣϯͷαϙʔτ

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ΑΓΑ͍࢖͍ํͷൃ৴ ● ϧʔϧʹΑͬͯڧ੍͢ΔͷͰ͸ͳ͘ɺ
 ʮ͜͏͍͏΍Γํ͕͋ΔʯΛଟ͘ൃ৴͢Δ ● ࣾ಺ͷχʔζ΍ίϯςΩετʹԊͬͨൃ৴͕ॏཁ

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͍·͞Βฉ͚ͳ͍ Slack ࠶ೖ໳ ● ݸਓ޲͚πʔϧͷ࢖͍ํΛ͍ͯ͠Δͱ΋͍ͬͨͳ͍ ● ʮͳΜͱͳ͘࢖͍࢝ΊΒΕΔʯ͜ͱ΋ັྗ͕ͩɺΑΓ ʮ࢖͍౗͢ʯͨΊͷํ๏Λղઆ

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ۀ຿ࣗಈԽϫʔΫγϣοϓ ● Zapier Λ࢖͍ͳ͕Β࣮૷ํ๏ʹֶ͍ͭͯͿ ● Slack ΁ͷ௨஌͸ࣗಈԽʹ਌͠ΉୈҰา

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Tips ͷൃ৴ ● ͦͷଞɺʮ͜͏͢Ε͹ྑ͍͔΋ʯͷൃ৴

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औΓ૊Έͷ·ͱΊ ● ۀ຿ϓϩηε΁ͷੵۃతͳ౷߹ ✅ ● ΑΓྑ͍࢖͍ํͷൃ৴ ✅ ● ͞ΒͳΔίϥϘϨʔγϣϯͷαϙʔτ

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͞ΒͳΔίϥϘϨʔγϣϯͷαϙʔτ ● શੈքͷશࣾһ͕৔ॴ΍࣌ؒɺݴޠͷ੍໿Λ௒͑ͯ
 ༷ʑͳਓͱಇ͘͜ͱ͕Ͱ͖ΔΑ͏ʹ

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Slack Connect ͷ׆༻ ● Guest User ͱൺֱ͠ɺޓ͍ʹϝϯόʔΛ௥Ճ͠΍͍͢ ● Ϋϥ΢υϕϯμʔͷํʑͱ઀ଓ͠ɺ
 αϙʔτ΍ϓϩμΫτʹؔ͢Δٞ࿦Λߦ͏ ● ߹ಉษڧձΛ։࠵͢Δෳ਺ࣾͱ΍ΓͱΓ͢Δ ● etc…

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Huddles ͷར༻ ● Channel ಺Ͱ؆୯ʹԻ੠ձ࿩Λ࢝ΊΒΕΔ৽ػೳ ● ϏσΦΧϯϑΝϨϯεͱൺֱͯ͠ϥΠτͳར༻ʹ޲͘ ● ελϯυΞοϓ΍τϥϒϧγϡʔςΟϯάɺࡶஊ ● ΦϑΟεʹ͍ΔΑ͏ͳۮൃతͳձ࿩ ● ύΠϩοτϓϩάϥϜ։࢝ޙɺҰ೔Ͱ 3500 ෼΄Ͳ
 ࢖ΘΕΔΑ͏ʹ

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ϝοηʔδ຋༁ ● Slack ্ͷϝοηʔδΛಉ࣌௨༁Ͱ͖Δ Bo t ● Slack API ͱػց຋༁ (Amazon Translate) Ͱ࣮૷ ● ೔ৗۀ຿΍શੈքͷࣾһΛूΊͨશࣾձٞͳͲͰར༻ ● ͓ޓ͍ͷݴޠΛΑ͘஌Βͳͯ͘΋ɺେҙΛ͔ͭΉ͜ͱ ͕Ͱ͖Δ

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ݱࡏ͸Ͳ͏͔ʁ ● Ұ೔ͷϝοηʔδ਺: 35,000 Ҏ্ ● શੈքͰϝοηʔδ͕ඈͼަ͍ଓ͚Δ ● ඇಉظͳίϛϡχέʔγϣϯ͕ࣗવʹୡ੒͞Ε͍ͯΔ ● ೔/ӳɺͦͷଞ֤ࠃ ● ετοΫ৘ใ͸ผͷπʔϧʹ ● ࣾ಺ Blog/Wiki, GitHub, et c ● ಉظίϛϡχέʔγϣϯͱͷ࢖͍෼͚ ● ΦϑΟεɺZoomɺ Huddles

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͓ΘΓʹ: Why Slack?

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࿈ܞͷॆ࣮౓ ● ༷ʑͳγεςϜ࿈ܞ͕ඪ४Ͱ༻ҙ͞Ε͍ͯΔ ● ௨஌͚ͩͰͳ͘ɺ Slack Λى఺ʹͰ͖Δ΋ͷ͕ଟ͍ ● ྫ: Zoom ϛʔςΟϯάΛձ࿩ͷதͰ։࢝ ● ίϛϡχέʔγϣϯͷதʹࣗવʹ૊ΈࠐΉ͜ͱ͕Ͱ͖Δ

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։ൃऀ޲͚ػೳͷ๛෋͞ ● ެࣜυΩϡϝϯτ͕खް͍ https://api.slack.com/ ● Ұ෦೔ຊޠυΩϡϝϯτ΋͋Γ·͢ ● ࢖͍΍͍͢ϑϨʔϜϫʔΫ (Bolt ) ● https://api.slack.com/tools/bolt ● ։ൃʹ͍ͭͯ࿩ͤΔίϛϡχςΟ ● https://slackcommunity.com/

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ίϥϘϨʔγϣϯϓϥοτϑΥʔϜͱͯ͠ͷػೳ ● ࿈ܞ΍ AP I ● Enterprise Grid (Shared Channel, DM ౷߹, etc ) ● Slack Connec t ● Huddle s ● खʹͳ͡ΉΠϯλϑΣʔε (※ݸਓͷײ૝Ͱ͢)

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Fin.