Slide 1

Slide 1 text

Clever, stop being so @HugoGiraudel — Accessibility advocate @N26 (Berlin, Germany) September 10th, 2017

Slide 2

Slide 2 text

From The Front

Slide 3

Slide 3 text

No content

Slide 4

Slide 4 text

No content

Slide 5

Slide 5 text

Clever, stop being so

Slide 6

Slide 6 text

Asking for info online

Slide 7

Slide 7 text

Freaking hard

Slide 8

Slide 8 text

Inclusivity Diversity

Slide 9

Slide 9 text

We all suck at it

Slide 10

Slide 10 text

Name & gender

Slide 11

Slide 11 text

What’s in
 a name?

Slide 12

Slide 12 text

First name + last name

Slide 13

Slide 13 text

Hi, nice to meet you! Hi, what is your first name and your last name?

Slide 14

Slide 14 text

Not so fast

Slide 15

Slide 15 text

No content

Slide 16

Slide 16 text

Iceland

Slide 17

Slide 17 text

Patronymic

Slide 18

Slide 18 text

-dóttir/son

Slide 19

Slide 19 text

Björk Guðmundsdóttir

Slide 20

Slide 20 text

Björk Mrs. Guðmundsdóttir

Slide 21

Slide 21 text

1. Given name 2. Patronymic

Slide 22

Slide 22 text

Malaysia

Slide 23

Slide 23 text

bin/binti

Slide 24

Slide 24 text

Isa bin Osman

Slide 25

Slide 25 text

Isa / Isa bin Osman / Isa Osman Osman

Slide 26

Slide 26 text

China

Slide 27

Slide 27 text

Generation name

Slide 28

Slide 28 text

Mao Ze Dong (⽑毛泽东)

Slide 29

Slide 29 text

Mao xiān shēng (⽑毛先⽣生 ) Mr. Ze Dong

Slide 30

Slide 30 text

Ze Dong (泽东) Dong (东)

Slide 31

Slide 31 text

“Western” name

Slide 32

Slide 32 text

Jin Peng (钅鹏)

Slide 33

Slide 33 text

Jean-Pierre

Slide 34

Slide 34 text

Spain

Slide 35

Slide 35 text

Multiple names

Slide 36

Slide 36 text

Names of father and mother

Slide 37

Slide 37 text

María-Jose Carreño Quiñones

Slide 38

Slide 38 text

Born from Sr. Carreño Sra. Quiñones

Slide 39

Slide 39 text

Sra. Carreño Sra. Quiñones

Slide 40

Slide 40 text

France

Slide 41

Slide 41 text

(Aristocratic) particle

Slide 42

Slide 42 text

Jean de Jouvencourt

Slide 43

Slide 43 text

Mr. de Jouvencourt Mr. Jouvencourt

Slide 44

Slide 44 text

Germany

Slide 45

Slide 45 text

Academic degrees & titles

Slide 46

Slide 46 text

Doktor, Professor…

Slide 47

Slide 47 text

Herr Professor Doktor Schmidt Herr Schmidt

Slide 48

Slide 48 text

Vietnam

Slide 49

Slide 49 text

Given name
 is formal

Slide 50

Slide 50 text

Nguyễn Tấn Dũng

Slide 51

Slide 51 text

Mr. Dũng

Slide 52

Slide 52 text

Thailand

Slide 53

Slide 53 text

Nickname(s)

Slide 54

Slide 54 text

Yingluck Shinawatra

Slide 55

Slide 55 text

Pu (“crab”) (ปู)

Slide 56

Slide 56 text

India

Slide 57

Slide 57 text

Patronymic

Slide 58

Slide 58 text

Location

Slide 59

Slide 59 text

Caste

Slide 60

Slide 60 text

Religion

Slide 61

Slide 61 text

Initials

Slide 62

Slide 62 text

Any more clusterfuck?

Slide 63

Slide 63 text

Marital names

Slide 64

Slide 64 text

People with middle names

Slide 65

Slide 65 text

People with a single name

Slide 66

Slide 66 text

Now what?

Slide 67

Slide 67 text

Don’t ask for
 first name
 last name

Slide 68

Slide 68 text

Have a
 unique field

Slide 69

Slide 69 text

Don’t restrict length

Slide 70

Slide 70 text

Handle single-letter names

Slide 71

Slide 71 text

Handle looooooooong names

Slide 72

Slide 72 text

Don’t restrict characters

Slide 73

Slide 73 text

Handle every character

Slide 74

Slide 74 text

Also punctuation

Slide 75

Slide 75 text

Don’t say name is invalid

Slide 76

Slide 76 text

Say you can’t handle it properly

Slide 77

Slide 77 text

Don’t try
 to be clever

Slide 78

Slide 78 text

Ask how you should call them

Slide 79

Slide 79 text

Your full name: How should we call you? e.g. 東海海林林賢蔵 e.g. Shōji

Slide 80

Slide 80 text

What’s in
 a gender?

Slide 81

Slide 81 text

Male / Female?

Slide 82

Slide 82 text

Not so fast

Slide 83

Slide 83 text

Terminology

Slide 84

Slide 84 text

Gender ≠ sex

Slide 85

Slide 85 text

Chromosomes (XX, XY…)

Slide 86

Slide 86 text

Sexual characteristics

Slide 87

Slide 87 text

Gender expression

Slide 88

Slide 88 text

Gender identity

Slide 89

Slide 89 text

Common misconceptions

Slide 90

Slide 90 text

Gender is not binary

Slide 91

Slide 91 text

Even sex isn’t (intersex)

Slide 92

Slide 92 text

Transgender is not a gender

Slide 93

Slide 93 text

Non-binary ≠ transgender

Slide 94

Slide 94 text

You don’t get to decide

Slide 95

Slide 95 text

Now what?

Slide 96

Slide 96 text

No content

Slide 97

Slide 97 text

Ask if you must

Slide 98

Slide 98 text

No content

Slide 99

Slide 99 text

Say why

Slide 100

Slide 100 text

No content

Slide 101

Slide 101 text

Advertising, declining services…

Slide 102

Slide 102 text

Social profiles, 3rd parties…

Slide 103

Slide 103 text

Monitoring diversity

Slide 104

Slide 104 text

Clarify privacy

Slide 105

Slide 105 text

No content

Slide 106

Slide 106 text

Devastating consequences

Slide 107

Slide 107 text

“Transgender” isn’t ideal

Slide 108

Slide 108 text

No content

Slide 109

Slide 109 text

Provide a “non-binary” option

Slide 110

Slide 110 text

No content

Slide 111

Slide 111 text

Offer a way to skip

Slide 112

Slide 112 text

No content

Slide 113

Slide 113 text

No content

Slide 114

Slide 114 text

Avoid “other”

Slide 115

Slide 115 text

Provide free text if you can

Slide 116

Slide 116 text

No content

Slide 117

Slide 117 text

Autocomplete

Slide 118

Slide 118 text

No content

Slide 119

Slide 119 text

About pronouns

Slide 120

Slide 120 text

Don’t try to guess

Slide 121

Slide 121 text

Ask which to use

Slide 122

Slide 122 text

No content

Slide 123

Slide 123 text

Default to singular “they”

Slide 124

Slide 124 text

No content

Slide 125

Slide 125 text

Wrapping up

Slide 126

Slide 126 text

Don’t assume anything

Slide 127

Slide 127 text

Accept people as they are

Slide 128

Slide 128 text

Accessibility Inclusivity Diversity

Slide 129

Slide 129 text

Thank you! @HugoGiraudel September 10th 2017 Special thanks to Chad Gowler for their
 inspiring “How to ask about gender” talk