Clever, stop being so
by
Kitty Giraudel
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Clever, stop being so @HugoGiraudel — Accessibility advocate @N26 (Berlin, Germany) September 10th, 2017
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From The Front
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Clever, stop being so
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Asking for info online
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Freaking hard
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Inclusivity Diversity
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We all suck at it
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Name & gender
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What’s in a name?
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First name + last name
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Hi, nice to meet you! Hi, what is your first name and your last name?
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Not so fast
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Iceland
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Patronymic
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-dóttir/son
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Björk Guðmundsdóttir
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Björk Mrs. Guðmundsdóttir
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1. Given name 2. Patronymic
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Malaysia
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bin/binti
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Isa bin Osman
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Isa / Isa bin Osman / Isa Osman Osman
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China
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Generation name
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Mao Ze Dong (⽑毛泽东)
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Mao xiān shēng (⽑毛先⽣生 ) Mr. Ze Dong
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Ze Dong (泽东) Dong (东)
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“Western” name
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Jin Peng (钅鹏)
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Jean-Pierre
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Spain
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Multiple names
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Names of father and mother
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María-Jose Carreño Quiñones
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Born from Sr. Carreño Sra. Quiñones
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Sra. Carreño Sra. Quiñones
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France
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(Aristocratic) particle
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Jean de Jouvencourt
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Mr. de Jouvencourt Mr. Jouvencourt
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Germany
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Academic degrees & titles
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Doktor, Professor…
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Herr Professor Doktor Schmidt Herr Schmidt
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Vietnam
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Given name is formal
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Nguyễn Tấn Dũng
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Mr. Dũng
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Thailand
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Nickname(s)
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Yingluck Shinawatra
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Pu (“crab”) (ปู)
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India
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Patronymic
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Location
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Caste
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Religion
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Initials
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Any more clusterfuck?
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Marital names
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People with middle names
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People with a single name
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Now what?
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Don’t ask for first name last name
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Have a unique field
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Don’t restrict length
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Handle single-letter names
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Handle looooooooong names
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Don’t restrict characters
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Handle every character
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Also punctuation
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Don’t say name is invalid
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Say you can’t handle it properly
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Don’t try to be clever
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Ask how you should call them
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Your full name: How should we call you? e.g. 東海海林林賢蔵 e.g. Shōji
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What’s in a gender?
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Male / Female?
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Not so fast
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Terminology
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Gender ≠ sex
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Chromosomes (XX, XY…)
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Sexual characteristics
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Gender expression
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Gender identity
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Common misconceptions
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Gender is not binary
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Even sex isn’t (intersex)
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Transgender is not a gender
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Non-binary ≠ transgender
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You don’t get to decide
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Now what?
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Ask if you must
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Say why
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Advertising, declining services…
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Social profiles, 3rd parties…
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Monitoring diversity
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Clarify privacy
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Devastating consequences
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“Transgender” isn’t ideal
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Provide a “non-binary” option
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Offer a way to skip
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Avoid “other”
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Provide free text if you can
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Autocomplete
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No content
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About pronouns
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Don’t try to guess
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Ask which to use
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Default to singular “they”
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Wrapping up
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Don’t assume anything
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Accept people as they are
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Accessibility Inclusivity Diversity
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Thank you! @HugoGiraudel September 10th 2017 Special thanks to Chad Gowler for their inspiring “How to ask about gender” talk