ZOHO Data Expo 2024 - Speaker Deck

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Transformative BI: Generative AI driven BI to transform business outcomes

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Speaker Ashwinth Associate Director - Marketing, Zoho

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Agenda The state of BI and Analytics Top challenges Transforming business outcomes with GenAI powered BI platform Summary Q&A

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Years 25+ 15K+ Employees 55+ Apps 150+ Countries 100+ Million Users Privately Held. Publicly Responsible. 700K+ Customers

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The state of BI & Analytics

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Analytics and business outcomes Source: Deloitte 61% with less strong analytics cultures... 22% significantly exceed business goals in the past 12 months 39% with the strongest analytics cultures... 48% significantly exceed business goals in the past 12 months

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How do they differentiate? Actions Dat a Analytics Insights

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a Reasons: • Technical • Organizational culture Localized generation, storage and analysis of data What's limiting the rest? Data and analytics silos a Limited or restricted access to insights Reasons: • Lack of contextual-insights • Non-availability to front-line staff Limited access to insights a Limitations in customizing solutions for business needs Reasons: • Lack of extensibility • Limited deployment options Inflexible a Disconnected insights, decisions, and actions. Reasons: • Disconnected work systems • Multi-layered decision making Non-actionable

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Key enabler for transforming business outcomes GenAI-Powered Modern Self-service BI & Analytics platform

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Unified AI powered BI Adaptive Pervasive and actionable

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Platform that unifies data, models, insights, and actions. Unified

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Sales Marketing Project Management Finance IT & helpdesk Ecommerce Files & feeds Databases & data warehouses Common domain model NLQ trained Pre-built reports Smart data blending Unified Business Analytics ERP

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Integrated data management and governance Automatic data quality management AI-driven cleansing and transformation Govern and catalog data with lineage End-to-end data pipelines Self-service data preparation Smart modelling

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Use-cases Gen AI based Data Modelling & Management Formula generation Query creation Transform by example Automated data prep and data quality

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BI Fabric Sales Overview Total Sales in Aug $ 3.19K Sales Growth in Aug 9.69% Average of Sales $ 1.72K Region with Max Sales (East) $ 5.99K Sales Across Year by Product Category This Year Sales by Store Name Avg. Profit Distribution by Region Revenue vs Unit Sold Unified Insights across all BI platforms

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A BI platform augmented with AI across the stack AI infused Analytics

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Highly customizable and trainable Multilingual support Conversation mode Ask Zia Generative AI - NLQ Pre-trained for LoB apps

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Quick time to insights and actions Narrative storytelling Contextual and actionable insights Generative AI - NLG

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Quick time to insights and actions Key Driver Analysis - What, Why & How? Contextual and actionable insights Decision Intelligence - Automated Insights (NLG) Narrative storytelling

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Auto Analysis - Generative AI

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Integration with LLMs Meta Llama 2 Cohere ChatGPT Google Gemini

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What If Trend Analysis Forecasting Advanced Analytical Models Classification Clustering Cognitive

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Bridge the gap between analysis, insights, and actions Pervasive and Actionable

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Embedded BI

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NLQ - Converse in any IM for insights

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Data storytelling

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Craft compelling presentations & infographics

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Flexible platform for all your data needs. Adaptive

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Flexible deployment architecture Zoho Cloud On premise Private Cloud Public cloud (Pluggable Microservice Architecture)

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Embedding > Extensible with APIs and SDKs Data integration Modelling Sharing and collaboration User management

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DSML

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Create ML models with No-code assistant, making machine learning more accessible. AutoML Automated ML model building Feature engineering, hyperparameter tuning, and comprehensive model analysis Train, Test, Compare, Deploy and Manage Models

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Develop custom models and functions using Python code studio. Code Studio Build your own custom ML model from scratch Integrated Python environment for advanced data transformation

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Summary

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Transformative business outcomes Unified AI powered BI Adaptive Pervasive & actionable Modern BI & Analytics Platform