Beyond Copy Paste Agile

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@cli ff hazell cli ff hazell.com Portugal Business Agility Summit - 5 May 2023 Beyond Copy Paste Agile How to create focus, find leverage, and build habits. Cliff Hazell cliffhazell.com

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@cli ff hazell cli ff hazell.com @cli ff hazell

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@cli ff hazell cli ff hazell.com @cli ff hazell

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@cli ff hazell cli ff hazell.com @cli ff hazell

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@cli ff hazell cli ff hazell.com Perception?

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@cli ff hazell cli ff hazell.com @cli ff hazell Perception? @cli ff hazell

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@cli ff hazell cli ff hazell.com What if…

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@cli ff hazell cli ff hazell.com @cli ff hazell @cli ff hazell

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Why is our Perception important? @cli ff hazell cli ff hazell.com

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@cli ff hazell cli ff hazell.com @cli ff hazell

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How do we move Beyond Copy Paste Agile? @cli ff hazell cli ff hazell.com

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Create Focus, Find Leverage, Build Habits @cli ff hazell cli ff hazell.com

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3 Lenses @cli ff hazell cli ff hazell.com Systems Science Sapiens

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Systems Creating focus Using Interactions between your Flight Levels @cli ff hazell cli ff hazell.com

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@cli ff hazell cli ff hazell.com Been here? (Credit: Flight Levels Academy, Klaus Leopold)

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@cli ff hazell cli ff hazell.com @cli ff hazell

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@cli ff hazell cli ff hazell.com team 1 team 2 team 3 team 4 customer wish: write a love letter (Credit: Flight Levels Academy, Klaus Leopold)

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@cli ff hazell cli ff hazell.com customer wish: write a love letter (Credit: Flight Levels Academy, Klaus Leopold)

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@cli ff hazell cli ff hazell.com

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“Decentralising control requires decentralising both authority to make decisions and the information to make them correctly” Don Reinertsen @cli ff hazell cli ff hazell.com

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Go Beyond the Team Level @cli ff hazell cli ff hazell.com Zoom out, focus on interactions between teams

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@cli ff hazell cli ff hazell.com NEXT DONE DEVELOP BACKLOG a typical team board EXTERNAL WAITING

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@cli ff hazell cli ff hazell.com NEXT DONE DEVELOP BACKLOG WAITING 4 INTEGRATION EXTERNAL WAITING

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@cli ff hazell cli ff hazell.com NEXT DONE DEVELOP BACKLOG WAITING 4 INTEGRATION WAITING 4 ACCEPTANCE EXTERNAL WAITING

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@cli ff hazell cli ff hazell.com NEXT DONE DEVELOP BACKLOG WAITING 4 INTEGRATION WAITING 4 ACCEPTANCE WAITING 4 RELEASE quarterly monthly EXTERNAL WAITING

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@cli ff hazell cli ff hazell.com NEXT DONE DEVELOP BACKLOG WAITING 4 INTEGRATION WAITING 4 ACCEPTANCE WAITING 4 RELEASE quarterly monthly EXTERNAL WAITING

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@cli ff hazell cli ff hazell.com NEXT DON DEVELOP WAITING BACKLOG WAITING 4 INTEGRATION WAITING 4 ACCEPTANCE WAITING 4 RELEASE ANALYZE DEVELOPMENT PRODUCT BACKLOG WAITING

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@cli ff hazell cli ff hazell.com NEXT BACKLOG ANALYZE DEVELOPMENT PRODUCT BACKLOG WAITING DETAIL CONCEPT ROUGH CONCEPT WAITING 4 APPROVAL WAITING 4 STEERING   COMMITTEE WAITING WAITING IDEA TRIAGE POOL OF NEW IDEAS

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@cli ff hazell cli ff hazell.com NEXT DONE DEVELOP BACKLOG WAITING 4 INTEGRATION WAITING 4 ACCEPTANCE WAITING 4 RELEASE ANALYZE DEVELOPMENT PRODUCT BACKLOG DETAIL CONCEPT ROUGH CONCEPT WAITING 4 APPROVAL WAITING 4 STEERING   COMMITTEE WAITING IDEA TRIAGE POOL OF NEW IDEAS WAITING WAITING WAITING we are so fucking AGILE, yay!! monthly quarterly yearly quarterly monthly …………………………………….……………………………………….…………………………………………………………………… we are working, yay!! (Credit: Flight Levels Academy, Klaus Leopold)

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Visualise your End-to-end Flows @cli ff hazell cli ff hazell.com Vision to value and concept to cash

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@cli ff hazell cli ff hazell.com @cli ff hazell But there is still space! (Despite the evidence)

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@cli ff hazell cli ff hazell.com @cli ff hazell

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Don’t let #3 block #1 @cli ff hazell cli ff hazell.com Avoid traffic jams

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@cli ff hazell cli ff hazell.com Flight Level 2 coordination level Flight Level 3 strategic level Flight Level 1 operational level FLIGHt levels (Credit: Flight Levels Academy)

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Go Beyond the Team Visualise your End-to-End Flows Don’t let #3 block #1 Avoid traffic jams @cli ff hazell cli ff hazell.com

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@cli ff hazell Good reads cli ff hazell.com

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Science Finding leverage, through Observation and Experimentation @cli ff hazell cli ff hazell.com

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@cli ff hazell cli ff hazell.com NEXT DONE DEVELOP BACKLOG What happens here?

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What was the result of your last delivery? @cli ff hazell cli ff hazell.com

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Output or Outcome? @cli ff hazell cli ff hazell.com

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@cli ff hazell cli ff hazell.com

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We rarely know the outcome. Why? @cli ff hazell cli ff hazell.com

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@cli ff hazell cli ff hazell.com @cli ff hazell

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@cli ff hazell cli ff hazell.com @cli ff hazell Credit: xkcd.com

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@cli ff hazell cli ff hazell.com “The human mind is a story processor, not a logic processor.” “Intuitions come fi rst, strategic reasoning second.” @cli ff hazell

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@cli ff hazell cli ff hazell.com “What makes a decision great is not that it has a great outcome. A great decision is the result of a good process, and that process must include an attempt to accurately represent our own state of knowledge” @cli ff hazell

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Write your Hypothesis. Reflect. @cli ff hazell cli ff hazell.com

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If we had this today, what would the benefit be? @cli ff hazell cli ff hazell.com

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What (assumptions) would need to be true for this to work? @cli ff hazell cli ff hazell.com

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Quantify your Hypothesis @cli ff hazell cli ff hazell.com Before you start, reflect as you go

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@cli ff hazell cli ff hazell.com Just work harder?

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What you work on, matters more than how hard you work @cli ff hazell cli ff hazell.com

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Look for the Leverage @cli ff hazell cli ff hazell.com

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@cli ff hazell cli ff hazell.com Leverage

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@cli ff hazell cli ff hazell.com

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How we Built a Retrospective Machine. @cli ff hazell cli ff hazell.com

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Find the Leverage @cli ff hazell cli ff hazell.com What you work on, matters more than how hard you work

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Quantify Hypothesis. Write, Reflect and Learn from outcomes. Look for Leverage Work smart, not hard. @cli ff hazell cli ff hazell.com

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@cli ff hazell Good reads cli ff hazell.com

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Sapiens. The wonderful diversity of Humans @cli ff hazell cli ff hazell.com

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“Won’t work unless we tell them” @cli ff hazell cli ff hazell.com “People resist change”

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“If you have dead wood in your company, either you hired dead wood. Or you hired live wood, and killed it” @cli ff hazell cli ff hazell.com

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@cli ff hazell cli ff hazell.com @cli ff hazell cli ff hazell.com

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@cli ff hazell cli ff hazell.com @cli ff hazell cli ff hazell.com

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@cli ff hazell cli ff hazell.com @cli ff hazell cli ff hazell.com

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@cli ff hazell cli ff hazell.com @cli ff hazell cli ff hazell.com

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Exclusion, hides vital perspective and information. @cli ff hazell cli ff hazell.com

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@cli ff hazell cli ff hazell.com Meeting a Leader? @cli ff hazell cli ff hazell.com

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@cli ff hazell cli ff hazell.com Making Suggestions? @cli ff hazell cli ff hazell.com

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@cli ff hazell cli ff hazell.com Retrospective? @cli ff hazell cli ff hazell.com

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@cli ff hazell cli ff hazell.com Restructure? @cli ff hazell cli ff hazell.com

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@cli ff hazell cli ff hazell.com Performance Review? @cli ff hazell cli ff hazell.com

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Perspective matters. @cli ff hazell cli ff hazell.com

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@cli ff hazell cli ff hazell.com

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@cli ff hazell cli ff hazell.com @cli ff hazell cli ff hazell.com

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Intentionally design around our Bias @cli ff hazell cli ff hazell.com

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Diversity is being invited to the party. Inclusion is choosing the music. @cli ff hazell cli ff hazell.com

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@cli ff hazell cli ff hazell.com When you’re all … Invite some… @cli ff hazell cli ff hazell.com

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1 Achieved + Learned 2 Planned next 3 On our minds 4 Stressed by 5 Need help @cli ff hazell cli ff hazell.com

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Written vs Verbal @cli ff hazell cli ff hazell.com Pre-reading. Time to Think. Follow up.

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@cli ff hazell Good reads cli ff hazell.com

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Acknowledge Bias Notice who’s missing Design around our Bias To create coherent understanding @cli ff hazell cli ff hazell.com

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How do we move Beyond Copy Paste Agile? @cli ff hazell cli ff hazell.com

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Sapiens @cli ff hazell cli ff hazell.com Build the habit of Designing around your Bias to Leverage diverse perspectives. Find Leverage, by Shifting from Output to Outcome. Quantify, Reflect and Learn Science Create focus through Interactions and Feedback Loops. End to end across all Flight Levels Systems

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Thats how we create focus, find leverage, and build habits. @cli ff hazell cli ff hazell.com

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“Coaching and Teaching and investing in our people is too expensive!” @cli ff hazell cli ff hazell.com

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What if you don’t and they stay. @cli ff hazell cli ff hazell.com “What if we invest in them and they leave!”

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@cli ff hazell cli ff hazell.com Would love to chat more Share Posts on how to: Create Focus Find Leverage Build Habits @cli ff hazell Join me on LinkedIn