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Continuous Learning from Postmortem and Retrospective Sam Huang

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(Exchange Program)

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Postmortem • Timeline • Root cause analysis • Experiments • Proofs • Prevention

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• People side • Positive side (experiments)

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Solution focused

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Retrospective • Set the Stage • Gather Data • Generate Insights • Decide What to Do • Close the Retrospective

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Focus on action AAR and tracking loop

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• Patrick DeBois • DevOps is a human problem…

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• Problem is about gap between expectation and reality

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• What is team’s expectation?

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• What is our reality and how can we move toward the expectation?

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• Learning and apply • “有用就有用,沒用就沒用” (translation here)

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