@maltzj @maltzj

@maltzj @maltzj

@maltzj @maltzj Good mentorship can be operationalized

@maltzj Developing Devoposers: Strategies for Effective Mentoring Jonathan Maltz @maltzj 09-23-19 AUTHOR DATE

@maltzj @maltzj ✅ Onboarding

@maltzj @maltzj ✅ Onboarding ❌ Long-term mentorship

@maltzj @maltzj Operationalization

@maltzj @maltzj Operationalization - the process of strictly defining variables into measurable factors. The process defines fuzzy concepts and allows them to be measured, empirically and quantitatively.

@maltzj @maltzj Operationalization - success stops being random

@maltzj @maltzj 1. Create an opinionated process

@maltzj @maltzj 2. Build clear habits

@maltzj @maltzj 3. Spend time teaching skills

@maltzj Before arrival

@maltzj @maltzj Written down plan for the first 90 days of your mentee's time

@maltzj @maltzj Why?

@maltzj ● Newhires are a blank slate Why?

@maltzj ● Newhires are a blank slate ● They're going to learn something Why?

@maltzj ● Newhires are a blank slate ● They're going to learn something ● Teaching them clear lessons will prevent problems Why?

@maltzj @maltzj

@maltzj @maltzj 1. Write down a list of skills

@maltzj @maltzj

@maltzj @maltzj

@maltzj @maltzj 2. Write down a month-by-month plan

@maltzj @maltzj

@maltzj ● Month 1: Focus on excellence + comfort in one area The basic plan

@maltzj ● Month 1: Focus on excellence + comfort in one area ● Month 2: Broaden focus to include tangential areas to what they learned in month 1. The basic plan

@maltzj ● Month 1: Focus on excellence + comfort in one area ● Month 2: Broaden focus to include tangential areas to what they learned in month 1. ● Month 3: Round out set of skills for them to be productive The basic plan

@maltzj @maltzj 3. Create a script for the first ~2 weeks

@maltzj @maltzj Breadth + Feedback

@maltzj ● Any non-technical training/housekeeping ● Small tasks which start teaching them skills ○ Should be completable within the day, 2 days at most. ● Exercises to get them familiar with tools Script for the first 2 weeks

@maltzj Mentee arrives!

@maltzj @maltzj Get them successful ASAP

@maltzj @maltzj

@maltzj @maltzj Have high standards

@maltzj @maltzj Make them feel successful

@maltzj @maltzj Check-in Frequently

@maltzj ● Daily check-ins for the first 2-3 weeks Check-in Strategy

@maltzj ● Daily check-ins for the first 2-3 weeks ● 45-minute 1:1s every week for 13 weeks Check-in Strategy

@maltzj ● Daily check-ins for the first 2-3 weeks ● 45-minute 1:1s every week for 13 weeks ● 1-2 hours after a new type of task Check-in Strategy

@maltzj @maltzj

@maltzj Handling questions

@maltzj @maltzj

@maltzj @maltzj 4 Steps

@maltzj @maltzj 1. Figure out path to the answer

@maltzj @maltzj 2. Take a ranging shot

@maltzj @maltzj "Tell me what you know about X"

@maltzj @maltzj 3. Decide on what they should learn

@maltzj @maltzj 4. Walk along the path to an answer

@maltzj @maltzj

@maltzj @maltzj Less familiar

@maltzj @maltzj More familiar Less familiar: Explicit teaching/habit forming

@maltzj @maltzj Less familiar: Explicit teaching/habit forming

@maltzj @maltzj More familiar: Socratic coaching/discovery Less familiar: Explicit teaching/habit forming

@maltzj @maltzj

@maltzj @maltzj

@maltzj ● Have an opinionated process ● Build good habits early on ● Make sure to take time to answer your mentee's questions 3 Things

@maltzj ● How to Ask Good Questions - https://jvns.ca/blog/good-questions/ ● Giving and Getting Technical Help - https://www.youtube.com/watch?v=hY14Er6JX2s ● Power of Habit - https://www.amazon.com/Power-Habit-What-Life-Business/ ● Crucial Conversations - https://www.amazon.com/Crucial-Conversations-Talking-Stakes-Business/ ● Software Lead Weekly - http://softwareleadweekly.com/ ● Technical onboarding with Kristen Gallaghar https://softwareengineeringdaily.com/2019/08/22/technical-onboarding-with-kristen-g allagher/ ● The First 90 Days - https://www.amazon.com/First-90-Days-Strategies-Expanded/ Resources

@maltzj @maltzj https://boards.greenhouse.io/nuna/