Information Architecture for Everyone

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Information Architecture for everyone

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@souvikdg

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Miranj

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By the end of this talk you   should be aware of what is  Information Architecture  without facing jargon-bullets.

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“Architecture”

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Photo credit: variationblogr on Visual Hunt / CC BY

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а print from sortavala architecture book by Sasha ЯR on Flickr https://www.ﬂickr.com/photos/rotten_reverie/8103565216

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а print from sortavala architecture book by Sasha ЯR on Flickr https://www.ﬂickr.com/photos/rotten_reverie/8103565216 Blueprint

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“Architecture” may refer to two diﬀerent things

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Conceptual Structure a.k.a. blueprint or technical drawing

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A Practice i.e. application of skill or knowledge

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Information Architecture refers to both, but in this talk  we’re mainly talking about the practice

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wtf-am-i-supposed-to-do-wit by kris krüg on Flickr https://www.ﬂickr.com/photos/kk/18768224 Mess

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wtf-am-i-supposed-to-do-wit by kris krüg on Flickr https://www.ﬂickr.com/photos/kk/18768224 Mess disorganised or disarranged  and therefore not understandable

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mess by amanda on Flickr https://www.ﬂickr.com/photos/pinprick/5879923126

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Unkept Room by Tom Blackwell on Flickr https://www.ﬂickr.com/photos/tjblackwell/6007033415

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Photo credit: José Morcillo Valenciano on Visual Hunt / CC BY

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–Abby Covert Information Architect and author of How to Make Sense of Any Mess “I deﬁne the word ‘mess’ the same way that most dictionaries do: A situation where the interactions between people and information are confusing or full of difﬁculties.”

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Mess

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Mess is somewhat manageable in small amounts

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Mess is a problem at scale

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Order by Volgar on Flickr https://www.ﬂickr.com/photos/volgar/27461981479

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Tukwila/International Blvd Station Parking lot by Atomic Taco on Flickr https://www.ﬂickr.com/photos/atomictaco/4333647127

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Tukwila/International Blvd Station Parking lot by Atomic Taco on Flickr https://www.ﬂickr.com/photos/atomictaco/4333647127 Mess may be visually neat and tidy

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India by Herry Lawford on Flickr https://www.ﬂickr.com/photos/herry/6779074382

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My destroyed desk by josephbergen on Flickr https://www.ﬂickr.com/photos/jbergen/2128605950

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My destroyed desk by josephbergen on Flickr https://www.ﬂickr.com/photos/jbergen/2128605950 Mess is not about visual neatness or aesthetics

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Mess

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Mess

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Information Architecture

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–The Information Architecture Institute “Information architecture is the practice of deciding how to arrange the parts of something to be understandable.”

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Where do you encounter IA? well, everywhere

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French dictionary page2 by Liz Eckmann on Flickr https://www.ﬂickr.com/photos/24498687@N03/2337550017

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Old Map (33) by rosario ﬁore on Flickr https://www.ﬂickr.com/photos/38703275@N06/6884558828

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Docos by John Keogh on Flickr https://www.ﬂickr.com/photos/jvk/6721198

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Facebook Messenger app by PROKārlis Dambrāns on Flickr https://www.ﬂickr.com/photos/janitors/14039237076

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arsp_064 by Anthony Ryan on Flickr https://www.ﬂickr.com/photos/useanthonyryansphotos/7946386402

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Exhibition Hall by Robert Ziegler on Flickr https://www.ﬂickr.com/photos/63998580@N06/5980150860

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buﬀet by bigbigbigbigtoe on Flickr https://www.ﬂickr.com/photos/10402746@N04/7165271584

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House Numbering An example

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What are the different ways of organising houses numbers?

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European Scheme / Odd and Even

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Clockwise Scheme

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Distance Scheme

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–No one, ever “Hey, nice IA!”

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IA is typically accepted as is

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Organising Things so that they make sense

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–Most people while experiencing mess “Where am I?” “Where am I supposed to go next?” “Where do I ﬁnd something” “This doesn’t make any sense!”

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Broadly speaking…

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Labelling Structuring  Grouping  Arranging

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Block Diagram Flow Diagram Gantt Chart Quadrant Diagram Venn Diagram Swim Lane Diagram Hierarchy Diagram Mind Map Schematic Journey Map

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“Architecture”

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information by Tobi Gaulke on Flickr https://www.ﬂickr.com/photos/gato-gato-gato/12851862915

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information by Tobi Gaulke on Flickr https://www.ﬂickr.com/photos/gato-gato-gato/12851862915 Information Architect

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information by Tobi Gaulke on Flickr https://www.ﬂickr.com/photos/gato-gato-gato/12851862915 –Abby Covert in How to Make Sense of Mess “Every mess and every thing shares one important non-thing : information.”

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information by Tobi Gaulke on Flickr https://www.ﬂickr.com/photos/gato-gato-gato/12851862915 –Richard Saul Wurman Regarded as the Father of Information Architecture “An information architect is the individual who organises the patterns inherent in data, making the complex clear.”

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365 0917 by Tim Caynes on Flickr https://www.ﬂickr.com/photos/timcaynes/5408753242

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365 0917 by Tim Caynes on Flickr https://www.ﬂickr.com/photos/timcaynes/5408753242 “Black Box” things we don’t see or understand

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365 0917 by Tim Caynes on Flickr https://www.ﬂickr.com/photos/timcaynes/5408753242 Break Away thoughtfully and deliberately

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365 0917 by Tim Caynes on Flickr https://www.ﬂickr.com/photos/timcaynes/5408753242 Break Away from internal biases

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365 0917 by Tim Caynes on Flickr https://www.ﬂickr.com/photos/timcaynes/5408753242 Break Away from existing paradigms

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365 0917 by Tim Caynes on Flickr https://www.ﬂickr.com/photos/timcaynes/5408753242 Break Away from known structures

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365 0917 by Tim Caynes on Flickr https://www.ﬂickr.com/photos/timcaynes/5408753242 Break Away from visual neatness or aesthetics

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365 0917 by Tim Caynes on Flickr https://www.ﬂickr.com/photos/timcaynes/5408753242 Break Away and question until we reach clarity in   understanding the properties inherent in things

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Scrabble Tiles and Scrapbooking Letters 3 by Barbara Mazz on Flickr https://www.ﬂickr.com/photos/electricporcupine/4623214027

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Scrabble Tiles and Scrapbooking Letters 3 by Barbara Mazz on Flickr https://www.ﬂickr.com/photos/electricporcupine/4623214027 See through the mess,  and help others.

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Let’s try it…

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But ﬁrst, some theory…

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What are the different ways of organising things?

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Random is not really a useful way

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–Richard Saul Wurman “Information may be inﬁnite, however… The organisation of information is ﬁnite as it can only be organised by LATCH: Location, Alphabet, Time, Category, or Hierarchy.”

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Location spatially

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Delhi Metro Rail Corporation

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https://commons.wikimedia.org/wiki/File:Dorsal_Ventral_Body_Cavities.jpg

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Alphabet alphabetically

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Little phone by John Sheldon on Flickr https://www.ﬂickr.com/photos/18909153@N08/6965138569

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Lord to Mumps by Kevin Grocki on Flickr https://www.ﬂickr.com/photos/kgrocki/4353715409

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Time chronologically

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Music by Jesse Kruger on Flickr https://www.ﬂickr.com/photos/jessekruger/390534244

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Photo credit: aafes49 on VisualHunt.com / CC BY-ND

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Category similarity

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Hierarchy continuum or rank

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Photo credit: Gilbert R. on visualhunt.com / CC BY-NC-ND

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Mailboxes by Lodewijk van den Broek on Flickr https://www.ﬂickr.com/photos/12760128@N04/3765909892

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Location Alphabet  Time  Category Hierarchy

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Now let’s try it

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The recipe by Bill Holsinger-Robinson on Flickr https://www.ﬂickr.com/photos/billhr/3190017092

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The recipe by Bill Holsinger-Robinson on Flickr https://www.ﬂickr.com/photos/billhr/3190017092 Cookbook

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The recipe by Bill Holsinger-Robinson on Flickr https://www.ﬂickr.com/photos/billhr/3190017092 If you have a large collection of food recipes, what are the ways in which you could arrange them?

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Location Alphabet  Time  Category Hierarchy

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Information  is subjective

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My destroyed desk by josephbergen on Flickr https://www.ﬂickr.com/photos/jbergen/2128605950

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Information

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User Context

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Information User Context

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Information User Context IA

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–The Information Architecture Institute “Information architecture is the practice of deciding how to arrange the parts of something to be understandable.”

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–Me “Information Architecture is the thoughtful, deliberate practice of achieving a shared mental model, and further applying it to make   something understandable”

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You’re now an Information Architect…

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…and can possibly save the world from mess.

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! Thanks Chris How — All You Need To Know About IA In 10 Minutes  Abby Covert — How to Make Sense of Any Mess