A Modern Mindset for Workplace Learning Pros

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Building the Modern Workplace Learning Pro MIKE-TAYLOR.ORG #SHIFTHR

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#SHIFTHR @tmiket Mike Taylor Exploring the intersection of learning, technology & social media mike-taylor.org

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#SHIFTHR @tmiket mike-taylor.org

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Where do we start?

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current landscape

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TSUNAMI OF CHANGE

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The world’s largest taxi company owns no cars

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World’s largest accommodation provider owns no property

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The world’s most popular media company creates no content

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Most learning isn’t coming from the L&D department

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Unprecedented Pace of Change

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Half of Fortune 500 companies have disappeared in past 15 years

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Half of the S&P 500 companies will disappear in the next 10 years

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The faster the pace of knowledge change, the more valuable the skill of learning becomes

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Shelf life of knowledge

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#SHIFTHR @tmiket How long does it take for the knowledge of an engineering degree to be disproved or replaced? 100 years ago 35 years 1960s 10 years Today 2.5-5 years https://fs.blog/2018/03/half-life/

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Learning is the work!

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“We have come to a point where organizations can no longer leave learning to their HR or training departments. Being able to understand emerging situations, see patterns, and co-solve problems are essential business skills. Learning is the work.” Harold Jarche

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#SHIFTHR @tmiket TSUNAMI OF CHANGE

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We all have a choice…

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DROWN

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…or SURF?

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Requires a New Perspective

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Great for stable environments SCALABLE EFFICIENCY has RULED for the past two centuries

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The more people who join together to learn faster, the more rapidly value gets created SCALABLE LEARNING THE GAME HAS CHANGED

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Global Pandemic Removed a lot of old resistance Proven importance of agility Accelerated orgs by ~10 years

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Opportunity to Rethink Everything

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#SHIFTHR @tmiket HOW DO I GET ALL MY LEARNING ONLINE? WHAT’S THE BEST WAY?

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#SHIFTHR @tmiket DOING more things TO people

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#SHIFTHR @tmiket DOING more things TO people ENABLE people to DO MORE for themselves

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#SHIFTHR @tmiket TRAINING CONTINUOUS LEARNING

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#SHIFTHR @tmiket “To really take advantage of the way the modern world is changing, we should shift our vision of the role of L&D from being the providers of course-led training to the supporters of learning, in whatever way suits the business and the individual best.” Donald H. Taylor @donaldhtaylor

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#SHIFTHR @tmiket supporters of learning in whatever way suits best Donald H. Taylor @donaldhtaylor

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#SHIFTHR @tmiket What does that look like?

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#SHIFTHR @tmiket https://jarche.com/2005/04/old490/ STOCKS VS FLOWS Stocks Archived, Organized for Reference Flows Timely & Engaging

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#SHIFTHR @tmiket Creation Knowledge Stocks How do these get refreshed? As the pace of change accelerates, the value of any stock of knowledge depreciates faster and faster.

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#SHIFTHR @tmiket Creation CONSUMPTION Publish Push vs Pull

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#SHIFTHR @tmiket Creation CONSUMPTION Consume AND Contribute Push vs Pull

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#SHIFTHR @tmiket “No matter how many smart people there are within your firm, remember that there are far more smart people outside your firm.” Bill Joy

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#SHIFTHR @tmiket CONVERSATION Creation CONSUMPTION Publish + external Knowledge + co-creation + Curation

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#SHIFTHR @tmiket CONVERSATION Creation CONSUMPTION Publish + external info +co-creation + Curation Information Flow we have to continually refresh our stocks of knowledge by participating in relevant flows of new knowledge.

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@tmiket

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#SHIFTHR @tmiket redthreadresearch.com

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#SHIFTHR @tmiket 66 Ways To Support Learning In The Workplace https://redthreadresearch.com/learning-methods-report/

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#SHIFTHR @tmiket Behaviors L&D should enable PLAN: helping employees plan their development DISCOVER: Helping employees find the right types of development CONSUME: making necessary content easy to access EXPERIMENT: Helping employees experiment with new knowledge and skills on the job CONNECT: Making it possible for employees to learn from each other PEFORM: Helping employees learn on the job and improve their performance at the same time https://redthreadresearch.com/future-proofing-ld-developing-the-right-skills/

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#SHIFTHR @tmiket Organizations with strong learning cultures employ more learning methods… Source: RedThread Research 2022 21 10 High Learning Culture Everyone Else

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#SHIFTHR @tmiket Have L&D Pros Who Experiment With New Learning Methods Source: RedThread Research 2022 61% 35% High Learning Culture Everyone Else

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#SHIFTHR @tmiket Have you had success with any new learning methods in the past two years? (new to your organization)

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#SHIFTHR @tmiket What about the tools?

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#SHIFTHR @tmiket More methods, more tools too.

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Casper Moerck Head of Learning Technology – Americas Siemens

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No content

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“Really smart companies are actually thinking about what they’re trying to do rather than the technology that they’re going to use to do it.” Dani Johnson RedThread Research

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#SHIFTHR @tmiket https://redthreadresearch.com/learning-technology-landscape-the-wild-wild-west/ The average number of technologies used for developing people is (11-23)

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#SHIFTHR @tmiket Learning Technology Trends SPECIALIZED CONNECTED RISE OF DIY #NOCODE

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#SHIFTHR @tmiket Learning Technology Ecosystems

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#SHIFTHR @tmiket redthreadresearch.com @redthreadre

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#SHIFTHR @tmiket Great guide for considering elements of your learning tech ecosystem.

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#SHIFTHR @tmiket Tools & Technology Will Always Evolve User Experience Effectiveness Alignment https://redthreadresearch.com/learning-methods-report/

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#SHIFTHR @tmiket How do you choose? Considerations for choosing learning methods Business Need Culture Audience Available Resources

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@tmiket 1 2 Two Types Of L&D Pros Those that are driven and take the initiative to learn new skills and try new things Those that are content as they are or don’t think they have enough time

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#SHIFTHR @tmiket SCALABLE LEARNING Focus on learning agility Embed it with the work Solve a business problem Lead by example!

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@tmiket keep up to date with your industry and profession Ecosystem for Continuous Learning (JD Dillon) grow your professional network learn something new every day share what you learn https://www.td.org/insights/to-keep-pace-l-d-must-adopt-an-ecosystem-mindset

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Thank you! Drop your email here and I’ll send you everything. MIKE-TAYLOR.ORG http://gettalk.at/disrupthr