Tom Morgan
@morganesque
Access To Work
Accessibility Findings
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Access To Work – DWP
@morganesque
A grant you can apply for if you
have a disability or health
condition that makes it difficult
for you to do parts of your job.
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Access To Work – DWP
@morganesque
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Access To Work – DWP
@morganesque
discretionary
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Access To Work – DWP
@morganesque
work tasks + disability
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Access To Work – DWP
@morganesque
• Guerilla testing
• Lab testing
• Accessibility testing
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What have
we learnt?
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Access To Work – DWP
@morganesque
People told Dragon the
box they wanted to
edit by saying the label.
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Access To Work – DWP
@morganesque
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Access To Work – DWP
@morganesque
Blind or visually impaired
people used section
numbers to check the
form submitted OK.
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Access To Work – DWP
@morganesque
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Access To Work – DWP
@morganesque
ZoomText doesn’t always
take people back to the
top of the page.
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Access To Work – DWP
@morganesque
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Access To Work – DWP
@morganesque
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Access To Work – DWP
@morganesque
Everyone was keen to
get to the bit where they
could tell us their story.
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Access To Work – DWP
@morganesque
People with autism found
big, general, open ended
questions very stressful.
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Access To Work – DWP
@morganesque
Deaf / hearing impaired
15%
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Access To Work – DWP
@morganesque
Many deaf people
regarded English as
a second language.
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Access To Work – DWP
@morganesque
Ils ont tendance à agir de
la même façon que moi
quand je suis en train de
lire le français.
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Access To Work – DWP
@morganesque
Their fear was that bad
spelling would obscure
what they meant, and give
an impression of stupidity.
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Access To Work – DWP
@morganesque
In many ways
government is behind
the outside world.
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Access To Work – DWP
@morganesque
Can I just
email you?
Yes, but it’s
very very
dangerous!
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Access To Work – DWP
@morganesque
A reasonable adjustment
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Access To Work – DWP
@morganesque
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Access To Work – DWP
@morganesque
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Access To Work – DWP
@morganesque
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Access To Work – DWP
@morganesque
Dragon knows
your input types.
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Access To Work – DWP
@morganesque
Doing the hard
work to make
things inaccessible.
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Access To Work – DWP
@morganesque
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Access To Work – DWP
@morganesque
We accept:
“9”
“09”
“September”
“Sept”
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Access To Work – DWP
@morganesque
2012
The user said:
“nine”
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ERROR!!!
Enter a valid start date.
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Access To Work – DWP
@morganesque
The user said:
“the number
nine”
2012
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ERROR!!!
Enter a valid start date.
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Access To Work – DWP
@morganesque
2012
The user said:
“oh nine”
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ERROR!!!
Enter a valid start date.
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Access To Work – DWP
@morganesque
2012
The user said:
“zero nine”
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what is good
accessiblity
testing?
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Access To Work – DWP
@morganesque
It’s not all about the
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Access To Work – DWP
@morganesque
“What we really need to
do to design, is look at
the extremes”
– Dan Formosa, Smart Design, “Objectified”