You need And you need it now! link to these slides - dvps.me/need-devops-now-160330

Evgeny Zislis Co-Founder / CTO www.devops.co.il

How fast do customers receive finished new application changes? ○ months? ○ weeks? ○ days? ○ hours? ○ minutes?

○ days? ○ hours? ○ minutes? ○ zero-downtime? How long are users denied service during scheduled and unscheduled maintenance?

○ $10,000 ○ $100,000 ○ $500,000 ○ $1 million ○ much more … How much profit is trapped in your bug trackers, not yet released?

“Between 12:00 AM and 11:59 PM on April 25, 2013, Quora released new versions of the site 46 times. This was a normal day for us.” - Quora engineering.quora.com/Continuous-Deployment-at-Quora “Deployment every 11.6s, 1,079 max in one hour. 10,000 mean number of hosts per deployment, with 30,000 maximum” - Amazon. com youtube.com/watch?v=PW1lhU8n5So “On the Google Consumer Surveys team, 8 minutes after you commit code it's live in production.” - Google developers.google.com/live/shows/772717729 “10+ deploys per day.” - John Allspaw, 2009 youtube.com/watch?v=LdOe18KhtT4

$$$ single most important key performance indicator (KPI) for any commerial business

manual process for release lacks repeatability/speed “Earlier today members were disconnected from Xbox LIVE and found themselves unable to log back in. … The root cause of this outage was human error.” - Microsoft blogs.msdn.com/b/xblops/archive/2011/10/03/issues-with-xbox-live-earlier-today.aspx

21 / 3 / 2016 "We discovered an issue in one of our backup systems last Thursday night (03/17). Maintenance was scheduled to resolve the issue over the weekend. On working to resolve the issue, an administrator accidentally deleted the production database." support.gliffy.com/entries/ 98911057--Gliffy-Online-System-Outage

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Continuous Delivery

○ Builds in Quality ○ Creates real flexibility ○ Creates higher productivity ○ Frees up floor space ○ Improves safety ○ Improves morale ○ Reduces cost of inventory Benefits of Toyota One Piece Flow __as conceived by Taiichi Ohno

end of 2012 end of 2009 codeascraft.com/2011/02/15/measure-anything-measure-everything Etsy.com : Deploys per day

middle of 2015 codeascraft.com/2011/02/15/measure-anything-measure-everything Etsy.com : Deploys per day

“... we also track really important stuff, like how much coffee is left in the kitchen” - Etsy codeascraft.com/2011/02/15/measure-anything- measure-everything

It is not enough to do your best; you must know what to do, and then do your best. W. Edwards Deming 1900 - 1993 doing his best

monolithic vs. micro yobriefca.se/blog/2013/04/29/micro-service-architecture/ Circa 2000 Circa 2014

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“If you can’t feed a team with two pizzas, it’s too large. That limits a task force to five to seven people, depending on their appetites” - Jeff Bezos medium.com/@benorama/ the-evolution-of-software-architecture-bd6ea674c477

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… software releases in the enterprise are still too slow, too buggy, and too costly … Hewlett Package Predictions for DevOps in 2016 http://techbeacon.com/resources/top-5-devops-predictions-trends-2016

The Enterprise IT Adoption Cycle enterpriseitadoption.com

The community of developers whose work you see on the Web, who probably don't know what ADO or UML or JPA even stand for, Deploy better systems at less cost in less time at lower risk than we see in the Enterprise. - Tim Bray

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lead time for changes release frequency time to restore service change fail rate How long is the delay between a request for a change, and a production system operating with that change implemented? How long does it take for an abnormal behavior in the system to be restored to the normal standard agreed way of operation? How many changes and features are being released to production in a fixed period of time? How often the system fails or service is disrupted?

High-performing IT organizations deploy 30x more frequently with 200x shorter lead times; they have 60x fewer failures and recover 168x faster. - PuppetLabs 2015 State of DevOps report puppetlabs.com/2015-devops-report

Build Quality IN Cease dependence on mass inspection to achieve quality. Improve the process and build quality into the product in the first place. -- W. Edwards Deming

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changes for the better ○ alerts with great signal to noise ratio. e.g. Google SRE notes & StackExchange Alerts ○ standard procedures and checklists. e.g. AWS Operational Checklist ○ practice recovery from system failures. e.g. Netflix downtime & Xbox downtime ○ practice backup with restore to dev/test. e.g. Netflix Priam ○ infrastructure as code & auto-healing. e.g. Antifragile Systems ○ simplicity is prerequisite for reliability. e.g. Forrester Devops & Simple Made Easy

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Thank you! www.devops.co.il We invite you to join Operations Israel Facebook group on on.fb.me/Ops-IL we are hiring at jobs@devops.co.il link to these slides - dvps.me/need-devops-now-160330