Nine Patterns Among Virtuoso UX Teams

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NINE PATTERNS among Virtuoso UX Teams @cameronmoll

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PHOTO: d.pr/PwZb

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ONE ‘Net effect’ matters most.

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TWO Hiring matters second-most.

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RED SCOTT Hire smart, or manage tough.” “

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HIRE WITH YOUR HEAD 1) Treat hiring like any other process your team has mastered, and give it the structure it deserves. 2) Understand that accurate interviewing is about fact- finding, not about asking clever questions. 3) Measure job competency, not interviewing aptitude. 4) Define the job to be done, and ask: “How has your background prepared you for this position?” 5) Require justification for ‘no’ votes.

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THREE Culture & team fit are imperative to the work.

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RAW ABILITY SOFT SKILLS CREATIVE THINKING TEAM FIT

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NOAK STOKES, BOLD Skills can be taught, but working with a jerk is no fun for anyone.” “

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“Culture”?

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It’s what brings you back to work each day.

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c =∑ n h=1 {hg ×ƒ } (s,o) See the explanation: https://vimeo.com/41491450

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FOUR Great teams do what works best for them, not others.

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But,

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They selectively embrace new thinking, too.

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perks.io

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data:text/html, (Paste this into your browser’s URL bar. Then code away!)

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DANIEL MALL, SUPERFRIENDLY Let’s change the phrase ‘designing in the browser’ to ‘deciding in the browser.’” “

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FIVE Prototyping happens early, frequently, and habitually.

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styletil.es

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ELEMENT COLLAGES danielmall.com/articles/rif-element-collages clearle .com/thinks/visualdesignexplorations

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What’s the ‘best’ prototyping method?

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1) It depends. 2) It depends. 3) It depends.

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“Something clickable ASAP.”

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IN•SPEC•TOR•AT•ING verb Iterating in code using WebKit’s Inspector.

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SIX Quality & shipping are in a constant tussle for top priority.

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@MARKAB Programmers don’t burn out on hard work, they burn out on ... not shipping.” “

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TONY FADELL, NEST CEO Any company that fails to act like a startup is doomed to fail at some point.” “

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SEVEN Pausing from the work improves the work.

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Photo Credit: h p://ﬂic.kr/p/dUDDWd

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EIGHT Collaboration & isolation are valued equally.

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TYPICAL WORK DAY (IN-OFFICE) FLOW, FOCUS INTERRUPTIONS

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TYPICAL WORK DAY (REMOTE)

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ROB FOSTER, MYSTERIOUS TROUSERS When you’re in a state of flow, it feels almost superheroic.” Source: http://d.pr/ADlQ “

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INTERRUPTIONS VIEWED NOT AS INTERRUPTIONS, BUT IMPORTANT TO THE WORK

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Photo Credit: h p://d.pr/6To

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THE “GOOGLE BUMP” Even the length of the lines inside the cafeteria are designed to make sure Google employees talk to others they don’t necessarily work with. Source: http://d.pr/d0UE

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But, (the good news)

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57% of employers offered telecommuting in 2012 Source: http://d.pr/qLTj

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jstor.org/stable/10.1086/665048

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JOURNAL OF CONSUMER RESEARCH A moderate level of ambient noise induces processing disfluency, which leads to abstract cognition and consequently enhances creativity.” Source: jstor.org/stable/10.1086/665048 “

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Instead of burying oneself in a quiet room trying to figure out a solution, ... a relatively noisy environment (such as a café) may trigger the brain to think abstractly, and thus generate creative ideas.” “

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NINE Every six weeks, two hours are spent watching users interact with the product. Source: Jared Spool (uie.com/articles/the3qs)

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JARED SPOOL, UIE Hours of useless meetings could be replaced with just a couple hours of testing to see what users are really doing.” “

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The Three Qs for Great User Experience Design uie.com/articles/the3qs Build a Team They’ll Never Leave: The 4 Things That Matter d.pr/kEmi Big Spaceship: Ready to Go Big? d.pr/xMti Why We (Still) Believe in Working Remotely d.pr/I3oP Velocity vs. Quality d.pr/FCJy Rework by Jason Fried, David Heinemeier Hansson

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Thank you. @cameronmoll