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#DevOpsDaysMDE2024 Adding Smiles to the DevEx Equation with SRE Yury Niño - @yurynino @dibujarles Cloud Infrastructure Engineer

#DevOpsDaysMDE2024 In this cow scale how do you feel today? 1 2 3 4 5 6 7 8 9

#DevOpsDaysMDE2024

#DevOpsDaysMDE2024 Agenda 01 What is DevEx? 02 How to measure DevEx? 03 What we know about DevEx? 04 What is the relationship with SRE?

#DevOpsDaysMDE2024 What is DevEx?

#DevOpsDaysMDE2024 Developer Experience is the level of satisfaction of developers doing their work, in terms of usability of tools, technologies, processes and social structures. Good developer experience enables more effective software delivery and developer happiness. There is a difference between simply writing and operate code in an environment that is optimized for writing code. Develop and Ops is about so much more than just writing code.

#DevOpsDaysMDE2024 How to measure DevEx?

#DevOpsDaysMDE2024 Flow State Feedback Loops Cognitive Load DevEx Developer Boost creativity, productivity and learning. Team Better quality and least technical debt. Organization Drive innovation, retention, goals, and profit. Dimensions Outcomes DevEx framework, authored by Abi Noda, Dr. Margaret-Anne Storey, Dr. Nicole Forsgren, and Dr. Michaela Greiler in May 2023.

#DevOpsDaysMDE2024 What we know about DevEx?

#DevOpsDaysMDE2024 Flow State Feedback Loops Cognitive Load DevEx Developer Boost creativity, productivity and learning. Team Better quality and least technical debt. Organization Drive innovation, retention, goals, and profit. Dimensions Outcomes 5 weeks of data collection, 2,213 participants 219 completed it - 9.9 % PLS Model R2?

#DevOpsDaysMDE2024 Dimensions Outcomes Partial Least Squares Model

#DevOpsDaysMDE2024 Flow State Feedback Loops Cognitive Load DevEx Developer Boost creativity, productivity and learning. Team Better quality and least technical debt. Organization Drive innovation, retention, goals, and profit. 0.307 0.173 0.167

#DevOpsDaysMDE2024 Flow State Feedback Loops Cognitive Load DevEx Developer Boost creativity, productivity and learning. Team Better quality and least technical debt. Organization Drive innovation, retention, goals, and profit. NS 0.141 NS https://queue.acm.org/detail.cfm?id=3639443

#DevOpsDaysMDE2024 Flow State Feedback Loops Cognitive Load DevEx Developer Boost creativity, productivity and learning. Team Better quality and least technical debt. Organization Drive innovation, retention, goals, and profit. 0.254 0.422 0.325 https://queue.acm.org/detail.cfm?id=3639443

#DevOpsDaysMDE2024

#DevOpsDaysMDE2024 Flow State Feedback Loops Cognitive Load DevEx Developer Boost creativity, productivity and learning. Team Better quality and least technical debt. Organization Drive innovation, retention, goals, and profit. It is about effective software delivery and developer happiness.

#DevOpsDaysMDE2024 DevEx Developer Boost creativity, productivity and learning. Team Better quality and least technical debt. Organization Drive innovation, retention, goals, and profit. Add Developer Smiles

#DevOpsDaysMDE2024 “Happiness is a state of the soul; a state in which our natures are full of the wine of an ancient youth, in which banquets last forever, and roads lead everywhere, where all things are under the exuberant leadership of faith, hope, and charity.” SRE is about making a be er tomorrow! “Happiness is referred to as the presence of positive emotions and the absence of negative emotions, in scientific literature.

#DevOpsDaysMDE2024 What do we get with better SRE?

#DevOpsDaysMDE2024 DevEx Flow State Without interruptions: 82% chance of having a good day vs With interruptions: their chances dropped to just 7%.

#DevOpsDaysMDE2024 has several methods: Pages are managed by a dedicated primary on-call eng. Tickets depends of the SRE team, oncall engineer can manage them. Ops Responsibilities on-call engineer does the work (pushes, flag flips, etc.). Flow State

#DevOpsDaysMDE2024 Feedback Loops DevEx Fast code-review 20% more innovative. Fast responses questions report 50% less technical debt.

#DevOpsDaysMDE2024 has several methods: ● TDD/BDD/Unit Test ● Static analysis ● Pair programming ● Code review ● Daily stand-up ● Retrospective Feedback Loops

#DevOpsDaysMDE2024 Cognitive Load DevEx High degree of understanding the code report 42% more productive. Processes intuitive and easy to use feel they are 50% more innovative.

#DevOpsDaysMDE2024 Cognitive Load ● Common standards for system operation. ● Simplification projects: technical debt as features. ● Decrease pagers, remove unactionable pages. ● Improve playbooks and system diagrams. ● Improve training for oncall. ● Have explicit levels of understanding.

#DevOpsDaysMDE2024 Sonrie! que nada … ni nadie te quite tu sonrisa :D

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