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Art & Science of Learning Design The MIKE-TAYLOR.ORG

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Mike Taylor Exploring the intersection of learning, design & technology

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ANYONE CAN DO IT! Even a cavemen

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Technology Me too!

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WHAT OTHER SKILLS ARE CRITICAL FOR SUCCESS?

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Technology EFFECTIVE LEARNING

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ANYONE CAN DO IT WELL! NOT JUST

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3 KEYS TO LEARNING SUCCESS

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RIGHT THING

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I want that course right now!

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STOP

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Would you like some fries with that?

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HOW DO YOU CONFIRM IT IS A TRAINING PROBLEM ?

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IS IT EVER OK TO TELL A STAKEHOLDER NO?

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Yes, and…

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“Yes, management wants that training course right now. But no, that isn’t an excuse to deliver LOUSY TRAINING” -Ron Zemke

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PERFORMANCE SUPPORT

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PERFORMANCE SUPPORT COMMUNICATION & COLLABORATION, TOOLS, ETC

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PERFORMANCE SUPPORT COMMUNICATION & COLLABORATION, TOOLS, ETC Smaller, Faster, Cheaper

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…to be effective, training professionals must become "performance consultants," shifting their focus from training delivery to performance…

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YOUR CUSTOMERS THINK SO! YOU’RE ONLY GREAT IF…

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RIGHT WAY

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Design for how people learn Cognitive Load Coherence Principle Redundancy Principle Modality Principle Long-term Memory Working Memory

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STOP DOING…

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AND…

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WHICH LEADS TO…

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AND COSTS…

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Why do we create learning?

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Remember 1 Act 2

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Sensory inputs Long-term memory Audience

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Sensory inputs Long-term memory Working Memory

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kids spouse money kids deadlines lunch blah blah blah blah blah blah blah blah blah blah blah

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kids spouse money kids dealines lunch blah blah blah blah blah blah blah blah blah blah blah 1 2 3

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Does it really matter?

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Did you catch all those changes?

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Inattentional blindness: “Our intuition is that we will notice something that's that visible, that's that distinctive, and that intuition is consistently wrong.” –Daniel Simons Invisible Gorilla

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If you don’t ever get their attention, you’re wasting everyone’s time.

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A B HOW TO CREATE AN EXCEL FORMULA Steps: 1. Select the cell in which you want the calculation to appear - Cells are designed by a reference to the column letter and row number such as B6 or C3 2. Type an = sign into the selected cell - all formulas begin with an = sign 3. Enter the cell references and operators into the selected cell as needed to accomplish the desired calculation - legal operators for formulas are: +, -, /, and x - by using the cell references rather than actual numeric values, when you update any value in a cell the formula will automatically update. HOW TO CREATE AN EXCEL FORMULA About Forumulas: - Formulas allow you to calculate the values in a designed set of cells so that if you change any value the formula will automatically update Formula Formats: - Formulas always begin with an = sign - Formulas are made up of operators: +, -, /, and x - Operators are applied to cell references - Cells are designated by column letter and row number such as B6 or C3 1. Select the cell in which you want the calculation to appear 2. Type the formula into the cell

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A B HOW TO CREATE AN EXCEL FORMULA Steps: 1. Select the cell in which you want the calculation to appear - Cells are designed by a reference to the column letter and row number such as B6 or C3 2. Type an = sign into the selected cell - all formulas begin with an = sign 3. Enter the cell references and operators into the selected cell as needed to accomplish the desired calculation - legal operators for formulas are: +, -, /, and x - by using the cell references rather than actual numeric values, when you update any value in a cell the formula will automatically update. HOW TO CREATE AN EXCEL FORMULA About Forumulas: - Formulas allow you to calculate the values in a designed set of cells so that if you change any value the formula will automatically update Formula Formats: - Formulas always begin with an = sign - Formulas are made up of operators: +, -, /, and x - Operators are applied to cell references - Cells are designated by column letter and row number such as B6 or C3 1. Select the cell in which you want the calculation to appear 2. Type the formula into the cell

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Pre-Training Principle Providing learners with a foundation or basic understanding of the main ideas before diving into the details helps them organize and integrate new information more effectively.

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A. Text Only B. Text Only C. Narration Only B. Text & Narration

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Text Only-Integrated A

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Text Only - Separated B

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Narration Only C

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Text & Narration D

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Best? Worst? A. Text Only B. Text Only C. Narration Only D. Text & Narration

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How well did you do? A. Text Only-Separated B. Text Only-Integrated C. Narration Only D. Text & Narration 2 3 4 1

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MULTIMEDIA LEARNING PRINCIPLES Richard Mayer

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MULTIMEDIA PRINCIPLE Adding RELEVANT graphics to words improves learning.

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MULTIMEDIA PRINCIPLE Adding RELEVANT graphics to words improves learning. +89%

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CONTIGUITY PRINCIPLE Placing text near graphics improves learning.

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CONTIGUITY PRINCIPLE Placing text near graphics improves learning. +68%

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MODALITY PRINCIPLE Explaining graphics with audio improves learning.

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MODALITY PRINCIPLE Explaining graphics with audio improves learning. +80%

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REDUNDANCY PRINCIPLE Explaining graphics with audio and redundant text HURTS learning.

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REDUNDANCY PRINCIPLE Explaining graphics with audio and redundant text HURTS learning. +79%

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COHERENCE PRINCIPLE Using gratuitous visuals, text, and sound HURTS learning

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COHERENCE PRINCIPLE Using gratuitous visuals, text, and sound HURTS learning +105%

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It Pays to Know This Stuff Cognitive Load Coherence Principle Redundancy Principle Modality Principle Long-term Memory Working Memory

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RIGHT LOOK

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LOOKS DO MATTER

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What we see, hear, feel, or experience in our first encounter with something colors how we process the rest of it. https://www.newyorker.com/science/maria-konnikova/headlines-change-way-think

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Our automatic, subconscious reaction to a design influences how we perceive its relevance, credibility, and even usability. https://www.newyorker.com/science/maria-konnikova/headlines-change-way-think

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First impressions are https://conversionxl.com/first-impressions-matter-the-importance-of-great-visual-design/ 94% DESIGN- RELATED

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Pictures beat text!

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Better recall for visual info Pictures Text

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BUT I’M NOT A DESIGNER!

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Imitation is the sincerest form of flattery

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Start a swipe file

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Make sure training is the answer RIGHT STUFF

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RIGHT STUFF RIGHT WAY Design for how people learn

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RIGHT STUFF RIGHT WAY RIGHT LOOK Make it visual

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RIGHT STUFF RIGHT LOOK RIGHT WAY AMAZING THINGS HERE!

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RIGHT PEOPLE

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Don’t fly solo!

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Time Ability Beginner Pro YOU CAN’T SHORTEN THIS How to be an expert

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Time Ability Beginner Pro YOU CAN SHORTEN THIS! How to be an expert

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Time Ability Beginner Pro YOU CAN SHORTEN THIS! How to be an expert

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Time Ability Beginner Pro How to be an expert

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learningguild.com

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elearningheroes.com

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Cathy Moore Richard Goring Tim Slade Dr. Phillipa Hardman Will Thalheimer Most Valuable Instructional Design Slide Design Elearning AI Learning Science

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What is yours?

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I learned… I’m beginning to think… I wonder if… I rediscovered… I was surprised that… Finish that sentence… Scan this for slides & all supporting info