Innovation Anti-patterns: Bonkers Beans and Magic Numbers

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Holly Cummins Senior Principal Software Engineer Red Hat @holly_cummins innovation anti-patterns bonkers beans and magic numbers Voxxed Athens

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@holly_cummins #RedHat george washington carver

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@holly_cummins #RedHat george washington carver first African American to earn a BSc

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@holly_cummins #RedHat george washington carver first African American to earn a BSc first non-President to receive a national monument

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@holly_cummins #RedHat george washington carver first African American to earn a BSc first non-President to receive a national monument ship named after him

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@holly_cummins #RedHat george washington carver first African American to earn a BSc first non-President to receive a national monument ship named after him inducted into the Inventors Hall of Fame

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@holly_cummins #RedHat george washington carver

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@holly_cummins #RedHat george washington carver

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@holly_cummins #RedHat why peanuts?

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@holly_cummins #RedHat cotton farming plantations

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@holly_cummins #RedHat cotton exhausts soil

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@holly_cummins #RedHat

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@holly_cummins #RedHat hungry farmers could not afford expensive fertilizers to restore the soil

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@holly_cummins #RedHat hungry farmers could not afford expensive fertilizers to restore the soil … so they got hungrier

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@holly_cummins #RedHat

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@holly_cummins #RedHat peas soy beans peanuts (a peanut is a bean, not a nut)

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@holly_cummins #RedHat

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@holly_cummins #RedHat cotton exhausts soil beans restore it

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@holly_cummins #RedHat cotton peanuts

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@holly_cummins #RedHat cotton peanuts

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@holly_cummins #RedHat cotton peanuts

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@holly_cummins #RedHat but there was a problem

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@holly_cummins #RedHat but there was a problem

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@holly_cummins #RedHat but there was a problem idea! peanut butter!

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@holly_cummins #RedHat but there was a problem idea! peanut butter! idea! salted peanuts!

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@holly_cummins #RedHat but there was a problem idea! peanut butter! idea! salted peanuts! idea! chocolate covered peanuts!

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@holly_cummins #RedHat but there was a problem idea! peanut butter! idea! salted peanuts! idea! chocolate covered peanuts! …

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@holly_cummins #RedHat

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@holly_cummins #RedHat the double win:

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@holly_cummins #RedHat the double win: improved soil, great cotton yields

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@holly_cummins #RedHat the double win: improved soil, great cotton yields yummy peanuts to eat

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@holly_cummins #RedHat

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@holly_cummins #RedHat the double win

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@holly_cummins #RedHat the double win win-win

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@holly_cummins #RedHat the double win win-win win-squared

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@holly_cummins #RedHat the double win win-win win-squared 1 + 1 = 3

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@holly_cummins #RedHat the double win win-win win-squared 1 + 1 = 3 twofer

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@holly_cummins #RedHat the double win win-win win-squared 1 + 1 = 3 twofer überwinden

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@holly_cummins #RedHat the double win win-win win-squared 1 + 1 = 3 twofer überwinden the extra win

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@holly_cummins #RedHat the double win win-win win-squared 1 + 1 = 3 twofer überwinden the extra win

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@holly_cummins #RedHat life before the shopping cart

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@holly_cummins #RedHat life before the shopping cart heavy

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@holly_cummins #RedHat life before the shopping cart heavy annoying

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@holly_cummins #RedHat life before the shopping cart heavy annoying ow, my arm

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@holly_cummins #RedHat life after the shopping cart

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@holly_cummins #RedHat life after the shopping cart easy

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@holly_cummins #RedHat life after the shopping cart easy nice

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@holly_cummins #RedHat life after the shopping cart easy nice ooh, I can also take this .. and this …

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@holly_cummins #RedHat life after the shopping cart easy nice ooh, I can also take this .. and this … the double win

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@holly_cummins #RedHat “everybody knows”

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@holly_cummins #RedHat everybody knew … peanuts are barely edible

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@holly_cummins #RedHat everybody knew … peanuts are barely edible

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@holly_cummins #RedHat now senior principal software engineer helping to build Quarkus

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@holly_cummins #RedHat “innovation leader” in corporate strategy consultant in IBM Garage worked with businesses to help them innovate huge enterprises + teeny startups before

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@holly_cummins #RedHat 15 years ago everybody knows programs go fastest if you compile them ahead of time

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@holly_cummins #RedHat 15 years ago uhh … not actually true – JIT and GC can enable surprising speed-ups everybody knows programs go fastest if you compile them ahead of time

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@holly_cummins #RedHat now (innovative leap) everybody knows programs go fastest if you let the runtime optimisers do their thing

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@holly_cummins #RedHat now (innovative leap) uhh … not actually true – moving more to build-time enables surprising speed- ups everybody knows programs go fastest if you let the runtime optimisers do their thing

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@holly_cummins #RedHat everyone knows reflection is a good idea :)

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@holly_cummins #RedHat 2020 (another innovative leap) and what if we did ahead-of-time for libraries, not just the JVM itself?

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@holly_cummins #RedHat quarkus starts so fast quarkus runs so fast

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@holly_cummins #RedHat … and the developer experience is joyful quarkus: a double win

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@holly_cummins #RedHat (actually, a triple win) it can halve your app’s carbon

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@holly_cummins #RedHat the best ideas are on the edge of ‘impossible’ and ‘stupid’

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@holly_cummins #RedHat the best ideas are on the edge of ‘impossible’ and ‘stupid’ … but now seem kind of normal

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@holly_cummins #RedHat ideas that seemed stupid … that were not

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@holly_cummins #RedHat “People don't want to lug a computer with them to the beach or on a train to while away hours they would rather spend reading the newspaper. Somehow, the microcomputer industry has assumed that everyone would love to have a keyboard grafted on as an extension of their fingers. It just is not so.” New York Times, 1985 laptops

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the double-win

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the single-win

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@holly_cummins #RedHat ideas that seemed stupid … that actually were

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peanut bread

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peanut bread

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peanut bread peanut sausage

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peanut bread peanut sausage

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peanut bread peanut sausage peanut coffee

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peanut bread peanut sausage peanut coffee

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peanut bread peanut sausage peanut coffee peanut paint

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peanut bread peanut sausage peanut coffee peanut paint

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peanut bread peanut sausage peanut coffee peanut paint peanut nitroglycerine

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peanut bread peanut sausage peanut coffee peanut paint peanut nitroglycerine

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peanut bread peanut sausage peanut coffee peanut paint peanut nitroglycerine the non-win

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failed experiments are only possible with psychological safety

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learning is only possible with psychological safety

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is the org supportive of this?

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is the org supportive of this?

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is the org supportive of this?

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is the org supportive of this?

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is the org supportive of this? it means they are asking questions they didn’t already know the answer to

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@holly_cummins #RedHat how do we tell the difference between ‘almost impossible and stupid’ and ‘actually impossible and stupid’?

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@holly_cummins #RedHat build something small how do we tell the difference between ‘almost impossible and stupid’ and ‘actually impossible and stupid’?

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@holly_cummins #RedHat build something small and incremental how do we tell the difference between ‘almost impossible and stupid’ and ‘actually impossible and stupid’?

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@holly_cummins #RedHat optimising for feedback can feel weird

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@holly_cummins #RedHat optimising for feedback can feel weird visual designs

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@holly_cummins #RedHat optimising for feedback can feel weird visual designs user research

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@holly_cummins #RedHat optimising for feedback can feel weird visual designs user research devops

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@holly_cummins #RedHat optimising for feedback can feel weird visual designs user research responsive web app devops

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@holly_cummins #RedHat optimising for feedback can feel weird visual designs user research responsive web app TDD devops

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@holly_cummins #RedHat optimising for feedback can feel weird visual designs user research responsive web app TDD devops deployed to prod

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@holly_cummins #RedHat optimising for feedback can feel weird visual designs user research responsive web app TDD devops deployed to prod order processing system

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@holly_cummins #RedHat optimising for feedback can feel weird visual designs user research responsive web app TDD devops deployed to prod order processing system

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@holly_cummins #RedHat wizard of Oz mvp

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@holly_cummins #RedHat this only works if you can release often

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@holly_cummins #RedHat this only works if you can release more than once

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how do you measure a win?

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@holly_cummins #RedHat we’re going to be data-driven!

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@holly_cummins #RedHat the quantitative fallacy (the McNamara fallacy)

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@holly_cummins #RedHat we have data! and no matter what the numbers, it shows we are doing a good job!

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how do you measure a double win?

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how do you measure a double win?

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how do you measure a double win? usually, one of the wins is a surprise

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how do you measure a double win? usually, one of the wins is a surprise may not have metrics in place

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how much effort should you put into measuring?

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@holly_cummins #RedHat high uncertainty moderate uncertainty

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@holly_cummins #RedHat high uncertainty moderate uncertainty experiment

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@holly_cummins #RedHat high uncertainty moderate uncertainty experiment hypothesis

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@holly_cummins #RedHat high uncertainty moderate uncertainty experiment hypothesis able to fail

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@holly_cummins #RedHat high uncertainty moderate uncertainty experiment hypothesis designed to fail

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@holly_cummins #RedHat high uncertainty moderate uncertainty experiment hypothesis designed to fail strong metrics

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@holly_cummins #RedHat high uncertainty moderate uncertainty experiment hypothesis designed to fail strong metrics learning

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@holly_cummins #RedHat high uncertainty moderate uncertainty experiment hypothesis designed to fail follow-on experiment strong metrics learning

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@holly_cummins #RedHat high uncertainty moderate uncertainty experiment hypothesis designed to fail follow-on experiment radical descoping strong metrics learning

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@holly_cummins #RedHat high uncertainty moderate uncertainty experiment hypothesis designed to fail follow-on experiment radical descoping really hope to succeed strong metrics learning

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@holly_cummins #RedHat high uncertainty moderate uncertainty experiment hypothesis designed to fail follow-on experiment radical descoping really hope to succeed strong metrics learning user value

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@holly_cummins #RedHat high uncertainty moderate uncertainty experiment hypothesis designed to fail follow-on experiment radical descoping really hope to succeed iterative continuous expansion of scope strong metrics learning user value

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@holly_cummins #RedHat the innovation funnel

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@holly_cummins #RedHat

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@holly_cummins #RedHat prune out the bad ideas early

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@holly_cummins #RedHat

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@holly_cummins #RedHat innovation funnel

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@holly_cummins #RedHat idea innovation funnel

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@holly_cummins #RedHat production idea innovation funnel

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@holly_cummins #RedHat production idea innovation funnel innovation railroad

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@holly_cummins #RedHat production idea innovation funnel organisational incentive to plough on; failure is punished innovation railroad

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@holly_cummins #RedHat production idea innovation funnel organisational incentive to plough on; failure is punished innovation railroad

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@holly_cummins #RedHat production idea innovation funnel innovation fizzle organisational incentive to plough on; failure is punished innovation railroad

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@holly_cummins #RedHat production idea innovation funnel innovation fizzle most projects the same length few get to production incentive for ‘innovation activity’ organisational incentive to plough on; failure is punished innovation railroad filtering for ‘sure thing’ focus on risk reduction bureaucracy paperwork

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@holly_cummins #RedHat this starts to become a lot like work

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@holly_cummins #RedHat can you try too hard to innovate?

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@holly_cummins #RedHat the fauxnovation

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@holly_cummins #RedHat “we don’t have slack in the system for normal improvement, but we do have an innovation budget.” corollary

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@holly_cummins #RedHat innovation keeping the lights on

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@holly_cummins #RedHat “we need a chatbot.”

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@holly_cummins #RedHat “we need a chatbot.” “we need a chatbot…”

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@holly_cummins #RedHat “we need a chatbot.” “we need a chatbot…” “… because our internal search is really bad.”

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@holly_cummins #RedHat “we need blockchain.”

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@holly_cummins #RedHat “we need blockchain.” “we need blockchain…”

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@holly_cummins #RedHat “we need blockchain.” “we need blockchain…” “… because our processes need to be digitised.”

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@holly_cummins #RedHat ‘normal’ improvement smuggled in with disruptive innovation

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@holly_cummins #RedHat ‘normal’ improvement smuggled in with disruptive innovation ‘normal’ improvement enabled by disruptive technology (actually, this is kind of ok?)

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@holly_cummins #RedHat (actually, this is fine)

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@holly_cummins #RedHat (actually, this is fine) (actually, this is kind of ok?)

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@holly_cummins #RedHat sometimes, disguises have value

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@holly_cummins #RedHat sometimes, disguises have value (actually, this is kind of ok?)

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@holly_cummins #RedHat … but think about why they are needed? are you measuring the right things?

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@holly_cummins #RedHat work … work … yawn

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@holly_cummins #RedHat 1 + 1 = 3 double win

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@holly_cummins #RedHat this works for people, too

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@holly_cummins #RedHat the daily grind exhausts teams

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@holly_cummins #RedHat the daily grind exhausts teams play restores them

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@holly_cummins #RedHat play helps adaptation people play robots don’t play

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@holly_cummins #RedHat play can turn into a product “our founder wrote this on a plane, for fun.”

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@holly_cummins #RedHat ok but we can’t play all the time?

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@holly_cummins #RedHat year 1 peas cotton

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@holly_cummins #RedHat peas cotton year 2

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@holly_cummins #RedHat year 3 peas cotton

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@holly_cummins #RedHat peas cotton year 4

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@holly_cummins #RedHat a change is as good as a rest

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@holly_cummins #RedHat week 1 play daily chores

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@holly_cummins #RedHat play daily chores week 2

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@holly_cummins #RedHat week 3 play daily chores

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@holly_cummins #RedHat play daily blah week 4

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@holly_cummins #RedHat rotations

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@holly_cummins #RedHat 10% time every friday afternoon you can do a cool side-project (tends to fall apart in presence of deadlines)

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@holly_cummins #RedHat since you’ve been working your socks off on this release, we will give you time off! … you still come to work, but you can work on anything you like or …

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@holly_cummins #RedHat advantage: everyone is ‘off’ at the same time

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@holly_cummins #RedHat play isn’t always easy especially in organisations

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@holly_cummins #RedHat play has consequences

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@holly_cummins #RedHat lost productivity play has consequences

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@holly_cummins #RedHat untracked productivity play has consequences

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@holly_cummins #RedHat failure play has consequences

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remember peanut nitroglycerine?

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@holly_cummins #RedHat

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@holly_cummins #RedHat so …

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@holly_cummins #RedHat so … • play, to innovate

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@holly_cummins #RedHat so … • play, to innovate • iterate freely and measure (with caution)

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@holly_cummins #RedHat so … • play, to innovate • iterate freely and measure (with caution) • look for the double-win

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thank you @holly_cummins slides