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@esigler Eric Sigler, Head of DevOps, PagerDuty “A Brief Introduction To DevOps”

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@esigler “DevOps replaces Agile/ITIL/NOCs”
 “DevOps is incompatible with security”
 “DevOps is just infrastructure-as-code”
 “DevOps is only for Open Source/SaaS/startups”

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@esigler

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@esigler

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@esigler “Software is eating the world.” Marc Andreessen, 2011

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@esigler vs. Release Velocity New Markets Responding to Feedback Agility Customer experience Uptime and Performance Security & Compliance Predictability

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@esigler Dealing with existing fires. Add more fuel in the form of new projects. Suddenly, more fire appears.

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@esigler

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@esigler Using DevOps practices can lead every business down a better path.

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@esigler

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@esigler “The Three Ways” Flow Feedback Continual Learning

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@esigler Part the first: Flow

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@esigler “Organizations which design systems ... are constrained to produce designs which are copies of the communication structures of these organizations"

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@esigler

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“You build it,
 you run it.” Werner Vogels Amazon CTO @esigler

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@esigler

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@esigler @esigler

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@esigler @esigler

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@esigler https://puppet.com/resources/white-paper/2016-state-of-devops-report

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@esigler Deploys per day

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@esigler Deploys per day per developer

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@esigler Part the second: Feedback

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@esigler “If Engineering at Etsy has a religion, it’s the Church of Graphs. If it moves, we track it.”

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@esigler Self-Service Insights

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@esigler Build for “Hypothesis Driven Development”

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@esigler Part the third: Continual Learning

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@esigler “After action reports”, “Postmortems”,
 “Learning Reviews”

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@esigler

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Share knowledge widely. @esigler

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@esigler

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@esigler

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@esigler #HangOps #DevOpsChat /r/devops /r/chatops

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@esigler Thank You! Questions?