Slide 3
Slide 3 text
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Unfortunately, many people who study BPM systems,
often come from a Software Engineering background, and
automatically assume that BPM should have certain
standard software features.
Software Engineers view the system as a way to send,
receive and transform information, and they are trained to
reduce business problems to something that can execute
in these terms.
Business people do not focus on sending and receiving
bytes, but instead about responsibility and commitment.
It is a different way of viewing the business process
Keith Swenson - Workflow Management Coalition