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Create a workplace people love Create a workplace people love by adding joy! Rich Sheridan CEO Chief Stor teller www.menloinnovations.com www.menloinnovations.com @ @menloprez menloprez CEO, Chief Storyteller @menloprez

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www.menloinnovations.com www.menloinnovations.com @ @menloprez menloprez

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www.menloinnovations.com www.menloinnovations.com @ @menloprez menloprez

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www.menloinnovations.com www.menloinnovations.com @ @menloprez menloprez

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www.menloinnovations.com www.menloinnovations.com @ @menloprez menloprez

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www.menloinnovations.com www.menloinnovations.com @ @menloprez menloprez

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www.menloinnovations.com www.menloinnovations.com @ @menloprez menloprez

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www.menloinnovations.com www.menloinnovations.com @ @menloprez menloprez

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www.menloinnovations.com www.menloinnovations.com @ @menloprez menloprez

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www.menloinnovations.com www.menloinnovations.com @ @menloprez menloprez

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www.menloinnovations.com www.menloinnovations.com @ @menloprez menloprez

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www.menloinnovations.com www.menloinnovations.com @ @menloprez menloprez

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www.menloinnovations.com www.menloinnovations.com @ @menloprez menloprez

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www.menloinnovations.com www.menloinnovations.com @ @menloprez menloprez

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www.menloinnovations.com www.menloinnovations.com @ @menloprez menloprez

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www.menloinnovations.com www.menloinnovations.com @ @menloprez menloprez

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www.menloinnovations.com www.menloinnovations.com @ @menloprez menloprez

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www.menloinnovations.com www.menloinnovations.com @ @menloprez menloprez

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www.menloinnovations.com www.menloinnovations.com @ @menloprez menloprez

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www.menloinnovations.com www.menloinnovations.com @ @menloprez menloprez

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www.menloinnovations.com www.menloinnovations.com @ @menloprez menloprez

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www.menloinnovations.com www.menloinnovations.com @ @menloprez menloprez

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www.menloinnovations.com www.menloinnovations.com @ @menloprez menloprez

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www.menloinnovations.com www.menloinnovations.com @ @menloprez menloprez

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www.menloinnovations.com www.menloinnovations.com @ @menloprez menloprez

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Why Joy Why Joy www.menloinnovations.com www.menloinnovations.com @ @menloprez menloprez

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From Joy From Joy to Fear www.menloinnovations.com www.menloinnovations.com @ @menloprez menloprez

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From Chaos From Chaos to Bureaucracy www.menloinnovations.com www.menloinnovations.com @ @menloprez menloprez

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www.menloinnovations.com www.menloinnovations.com @ @menloprez menloprez

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M Click Moment My Click Moment www.menloinnovations.com www.menloinnovations.com @ @menloprez menloprez

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M Click Moment Is joy visible? My Click Moment Is joy visible? www.menloinnovations.com www.menloinnovations.com @ @menloprez menloprez

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www.menloinnovations.com www.menloinnovations.com @ @menloprez menloprez

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www.menloinnovations.com www.menloinnovations.com @ @menloprez menloprez

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www.menloinnovations.com www.menloinnovations.com @ @menloprez menloprez

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See teamwork www.menloinnovations.com www.menloinnovations.com @ @menloprez menloprez

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See teamwork Embrace Learning Learning www.menloinnovations.com www.menloinnovations.com @ @menloprez menloprez

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Two See teamwork Embrace Learning Two heads Learning www.menloinnovations.com www.menloinnovations.com @ @menloprez menloprez

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Two hearts www.menloinnovations.com www.menloinnovations.com @ @menloprez menloprez

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Four hands hands www.menloinnovations.com www.menloinnovations.com @ @menloprez menloprez

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www.menloinnovations.com www.menloinnovations.com @ @menloprez menloprez

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“The “The most exciting breakthroughs of most exciting breakthroughs of th 21 t t ill t th 21 t t ill t “The “The most exciting breakthroughs of most exciting breakthroughs of th 21 t t ill t th 21 t t ill t the 21st century will not occur the 21st century will not occur because of technology but because of because of technology but because of di t f h t it di t f h t it the 21st century will not occur the 21st century will not occur because of technology but because of because of technology but because of di t f h t it di t f h t it an expanding concept of what it an expanding concept of what it means to be human means to be human.” .” an expanding concept of what it an expanding concept of what it means to be human means to be human.” .” - - John John Naisbitt Naisbitt, Megatrends , Megatrends - - John John Naisbitt Naisbitt, Megatrends , Megatrends www.menloinnovations.com www.menloinnovations.com @ @menloprez menloprez

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www.menloinnovations.com www.menloinnovations.com @ @menloprez menloprez

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Daily Stand-up www.menloinnovations.com www.menloinnovations.com @ @menloprez menloprez

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www.menloinnovations.com www.menloinnovations.com @ @menloprez menloprez

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www.menloinnovations.com www.menloinnovations.com @ @menloprez menloprez

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Show & Tell www.menloinnovations.com www.menloinnovations.com @ @menloprez menloprez

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Planning Game www.menloinnovations.com www.menloinnovations.com @ @menloprez menloprez

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www.menloinnovations.com www.menloinnovations.com @ @menloprez menloprez

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www.menloinnovations.com www.menloinnovations.com @ @menloprez menloprez

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www.menloinnovations.com www.menloinnovations.com @ @menloprez menloprez

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www.menloinnovations.com www.menloinnovations.com @ @menloprez menloprez

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www.menloinnovations.com www.menloinnovations.com @ @menloprez menloprez

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The Power of Observation Observation • Anthropology Anthropology • Study people • Observe them  In their native environment  In their native environment • Look for the invisible • Be the empath! www.menloinnovations.com www.menloinnovations.com @ @menloprez menloprez

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www.menloinnovations.com www.menloinnovations.com @ @menloprez menloprez

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www.menloinnovations.com www.menloinnovations.com @ @menloprez menloprez

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Fight fear, Fight fear, embrace change: Run the Run the experiment! www.menloinnovations.com www.menloinnovations.com @ @menloprez menloprez

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www.menloinnovations.com www.menloinnovations.com @ @menloprez menloprez

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Rigor and discipline • Automated Unit Testing discipline • Simple, powerful, ignored • Living, breathing documentation www.menloinnovations.com www.menloinnovations.com @ @menloprez menloprez

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“In the long run, the “In the long run, the only sustainable source only sustainable source “In the long run, the “In the long run, the only sustainable source only sustainable source only sustainable source only sustainable source of competitive advantage of competitive advantage is your organization’s is your organization’s only sustainable source only sustainable source of competitive advantage of competitive advantage is your organization’s is your organization’s is your organization’s is your organization’s ability to learn faster ability to learn faster than your competition ” than your competition ” is your organization’s is your organization’s ability to learn faster ability to learn faster than your competition ” than your competition ” than your competition.” than your competition.” - - Peter Peter Senge Senge than your competition.” than your competition.” - - Peter Peter Senge Senge www.menloinnovations.com www.menloinnovations.com @ @menloprez menloprez

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www.menloinnovations.com www.menloinnovations.com @ @menloprez menloprez