App Builders - Introduction to the Google Assistant

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INTRODUCTION TO THE GOOGLE ASSISTANT Elaine Dias Batista @elainedbatista 25-april-2017

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Who am I? Elaine

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Outline ➔ Intro to A.I. Assistants ➔ Google Home and Google Assistant ➔ A new kind of UI: VUI ➔ Actions on Google ➔ Final thoughts

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Intro to A.I. Assistants

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A.I. Assistants/Platform shift Mobile New idea Frenzy Scaling Maturity PCs ? Maturity You are here Inspired from: http://ben-evans.com/benedictevans/2016/12/8/mobile-is-eating-the-world

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A.I. Assistants/Platform shift "From mobile first to AI-first" Sundar Pichai October 4th, 2016

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Sources User Input A.I. Assistants/What is it anyway?! A.I. Assistant Text Sensors Actions Answer Question

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A.I. Assistants/Some examples Apple's Siri 2011 Microsoft's Cortana 2014 Amazon's Alexa 2014 Google's Assistant 2016 Samsung's Bixby 2017

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Google Home and Google Assistant

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G. Home & G. Assistant/Google Home Specs

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G. Home & G. Assistant/What can I do with it?! ➔ Play a YouTube video on a chromecast enabled device ➔ Play music (Google Play Music, Spotify) ➔ Monitor the Nest Thermostat ➔ Ask for events on your calendar ➔ Block the next hour on your calendar (with IFTTT) ➔ Get a summary for your day ➔ Play voice games ➔ Personality questions

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G. Home & G. Assistant/Device compatibility

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G. Home & G. Assistant/Fragmentation

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A new kind of UI: VUI

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VUI/Human to human vs. Human to computer Inspired from: https://www.youtube.com/watch?v=MSUPVbbhIGA

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VUI/Some design principles Create a persona Context No errors

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VUI/User journeys Canonical "Happy path" 1st time experience Tapered experience

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VUI/Actions Checklist, Design resources

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Actions on Google

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Actions on Google

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Actions on Google/Actions SDK Actions SDK Voice command Raw strings Voice output Response

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Actions on Google/API.AI

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Actions on Google/API.AI Webhook Voice command Raw strings Voice output Response Intent, entities, context Answer, question, useful data

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Actions on Google/Developer tools summary Actions on Google Actions SDK API.AI

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Actions on Google/Tutorials & Samples ➔ https://github.com/actions-on-google ➔ https://github.com/Sfeir/actions-on-google ➔ Code lab? https://codelabs.developers.google.com ➔ Resources slide (last one)

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Actions on Google/Assistant @Google I/O 2017

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Final thoughts

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Final thoughts ➔ Next platform? Big developer/brand opportunity ◆ Platform fragmentation? ➔ Not all UI is better through a VUI ➔ Less but more friction ➔ Accessibility

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Thank you! @elainedbatista

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Resources ➔ ◆ ◆ ◆ ◆ ➔ ◆ ◆ ◆ ➔ ◆ ◆ ◆ ◆ ➔ ◆ ◆ ◆ ➔ ◆