The Deal: Quality and Developers Together

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@jennydoesthings / @bitcapulet 1 Look at this bug you wrote. Why on earth would you do it THAT way?

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@jennydoesthings / @bitcapulet 2 Look I'm done with that feature, and it works fine on MY machine.

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@jennydoesthings / @bitcapulet 3 Oh good! We'll just have all the users do it on YOUR machine.

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The Deal QA and Dev Together Jenny Bramble @jennydoesthings Adrian P. Dunston @bitcapulet

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@jennydoesthings / @bitcapulet Hi! I’m Jenny! ● Test Lead at Willowtree ● Test-based human for most of my career ● Human interfacing is my favorite thing ● Two cats—Dante and Dax ● My pronouns are she/her 5

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Adrian P. Dunston [email protected] @bitcapulet 6

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Adrian P. Dunston [email protected] @bitcapulet

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@jennydoesthings / @bitcapulet 8 Low-trust Environment

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“ Quality software is made by healthy relationships. Their main feature is psychological safety. @jennydoesthings / @bitcapulet 9

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“ We believe that a partnership between one developer and one tester can have enormous impact. @jennydoesthings / @bitcapulet 10

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How do you get there? 2 @jennydoesthings / @bitcapulet 1 What is the deal? 3 What happens next? 11 Contents

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1 @jennydoesthings / @bitcapulet What is the deal? 1 12

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“ Dev supports test. @jennydoesthings / @bitcapulet 13

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“ Dev supports test. Test keeps dev safe. @jennydoesthings / @bitcapulet 14

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1 @jennydoesthings / @bitcapulet Dev supports test. 15

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● Amplify test's voice 1 @jennydoesthings / @bitcapulet 16 Dev supports test.

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1 ● Amplify test's voice ● Do ﬁt and ﬁnish @jennydoesthings / @bitcapulet 17 Dev supports test.

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1 ● Amplify test's voice ● Do ﬁt and ﬁnish ● Mind the technology @jennydoesthings / @bitcapulet 18 Dev supports test.

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1 @jennydoesthings / @bitcapulet Test keeps dev safe. 19

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● Practice healthy skepticism 1 @jennydoesthings / @bitcapulet Test keeps dev safe. 20

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● Practice healthy skepticism ● Keys to the culture 1 @jennydoesthings / @bitcapulet Test keeps dev safe. 21

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● Practice healthy skepticism ● Keys to the culture ● Mental model of the system 1 @jennydoesthings / @bitcapulet Test keeps dev safe. 22

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1 @jennydoesthings / @bitcapulet 23 I prefer to keep them divided...

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1 @jennydoesthings / @bitcapulet How do you get there? 2 24

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1 @jennydoesthings / @bitcapulet How do you get there? 2 25 Build trust Shape the environment Have the Talk

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@jennydoesthings / @bitcapulet 26 Build trust

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@jennydoesthings / @bitcapulet 27 Build trust ● Targeted praise

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@jennydoesthings / @bitcapulet 28 Build trust ● Targeted praise ● Stick up for others

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@jennydoesthings / @bitcapulet 29 Build trust ● Targeted praise ● Stick up for others ● Own your mistakes

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@jennydoesthings / @bitcapulet 30

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What happens next @jennydoesthings / @bitcapulet 31 Shape the environment

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@jennydoesthings / @bitcapulet 32 Shape the environment ● Find alignment

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@jennydoesthings / @bitcapulet 33 Shape the environment ● Find alignment ● Foster psychological safety

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@jennydoesthings / @bitcapulet 34 Shape the environment ● Find alignment ● Foster psychological safety ● Encourage relationships

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@jennydoesthings / @bitcapulet 35 Shape the environment ● Find alignment ● Foster psychological safety ● Encourage relationships ● Shadow of the future

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@jennydoesthings / @bitcapulet 36 Pick your person

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● Reputation @jennydoesthings / @bitcapulet 37 Pick your person

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● Reputation ● Receptive @jennydoesthings / @bitcapulet 38 Pick your person

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@jennydoesthings / @bitcapulet 39 Pick your person ● Reputation ● Receptive ● Reliable

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@jennydoesthings / @bitcapulet 40 Pick your person ● Reputation ● Receptive ● Reliable ● Role-power

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@jennydoesthings / @bitcapulet 41 Have the talk

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What happens next @jennydoesthings / @bitcapulet Timing is crucial! When you say is often as important as what you say. 42

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Timing ● Are you heading for a re-org? @jennydoesthings / @bitcapulet 43 Have the talk

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Timing ● Are you heading for a re-org? ● Are y'all overworked? @jennydoesthings / @bitcapulet 44 Have the talk

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Timing ● Are you heading for a re-org? ● Are y'all overworked? ● Are you ready for a relationship? @jennydoesthings / @bitcapulet 45 Have the talk

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“ Dax is cute @jennydoesthings / @bitcapulet 46

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● Ask them what they want. @jennydoesthings / @bitcapulet 47 Have the talk

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● Ask them what they want. ● Set clear goals for the relationship. @jennydoesthings / @bitcapulet 48 Have the talk

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● Then outline the deal. @jennydoesthings / @bitcapulet 49 Have the talk

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“ Dev supports test. Test keeps dev safe. @jennydoesthings / @bitcapulet 50

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● Then outline the deal. ● Set clear expectations for behaviors. @jennydoesthings / @bitcapulet 51 Have the talk

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1 @jennydoesthings / @bitcapulet 52 I don't know what I want OR what to expect.

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1 @jennydoesthings / @bitcapulet What happens next? 3 53

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@jennydoesthings / @bitcapulet 54 First a better duo...

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@jennydoesthings / @bitcapulet 55 …then a better team!

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@jennydoesthings / @bitcapulet It's about individuals There will be no certiﬁcation in healthy relationships. 56

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What happens next @jennydoesthings / @bitcapulet 57 Your experience follows you Your impact follows them

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What happens next @jennydoesthings / @bitcapulet 58 Companies are made of relationships Make your relationships productive.

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1 @jennydoesthings / @bitcapulet 59 Say all of that again. I wasn't listening.

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“ We believe that a partnership between one developer and one tester can have enormous impact. @jennydoesthings / @bitcapulet 60

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“ Dev supports test. Test keeps dev safe. @jennydoesthings / @bitcapulet 61

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@jennydoesthings / @bitcapulet 62 Thank you! Adrian P. Dunston @bitcapulet Jenny Bramble @jennydoesthings Dante Dax Dumpling Template by https://www.slidescarnival.com/