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Conversational UI your ultimate MVP by Anil Kumar, @anilbms75
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3 chatbots good practice can be applied to Web/Mobile app • Personality • Context driven design • Complexity to simple UI
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room-matehotels.com Hotel as personality
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Personality
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Lenskart E-commerce experience is getting closer to physical store purchase with chat
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Usability issue solved by chat support
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No content
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Context User Interface graph
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Context User Interface graph Importance of context VS area of user interface
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Context
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Show context specific info
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Show context specific info
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Jobs to be done
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MVP
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Nvite simple UI Conversational UI
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Wix AI Editor Conversational UI
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medium.com reduce complexity of UI
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Evernote reduce complexity of UI
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Summary • Personality • Context driven design • Complexity to simple UI