Tweet
Tweet

Slide 1

Slide 1 text

DWP Product Design event Equity by design

Slide 2

Slide 2 text

@kyliehavelock @Justice_Digital

Slide 3

Slide 3 text

Why are we here?

Slide 4

Slide 4 text

Community fulfils natural human desires

Slide 5

Slide 5 text

No content

Slide 6

Slide 6 text

User research Product Business analysis Design Business architecture Content design Interaction design Front end development

Slide 7

Slide 7 text

User research Product Business analysis Design Business architecture Content design Interaction design Front end development

Slide 8

Slide 8 text

How can our community be more inclusive?

Slide 9

Slide 9 text

Use data to understand your community

Slide 10

Slide 10 text

No content

Slide 11

Slide 11 text

No content

Slide 12

Slide 12 text

Understand the edges

Slide 13

Slide 13 text

A person needs a way to because so they but

Slide 14

Slide 14 text

A person needs a way to book a prison visit because they want their kids to see their dad so they travelled to the prison to ask for help but they don’t have photographic ID

Slide 15

Slide 15 text

needs values, beliefs, and morals intent to meet the need institutional inhibitor or societal obstruction

Slide 16

Slide 16 text

Be prepared to talk about uncomfortable truths

Slide 17

Slide 17 text

Be prepared to talk about uncomfortable truths …and act on them!

Slide 18

Slide 18 text

No content

Slide 19

Slide 19 text

Design as a collective

Slide 20

Slide 20 text

No content

Slide 21

Slide 21 text

No content

Slide 22

Slide 22 text

No content

Slide 23

Slide 23 text

Get closer to citizen expectations

Slide 24

Slide 24 text

No content

Slide 25

Slide 25 text

Become experts in the practice of empathy

Slide 26

Slide 26 text

Conditions I like to work in The times/hours I like to work The best ways to communicate with me The ways I like to receive feedback Things I need Things I struggle with Things I love Other things to know about me User Manual for

Slide 27

Slide 27 text

Conditions I like to work in The times/hours I like to work The best ways to communicate with me The ways I like to receive feedback Things I need Things I struggle with Things I love Other things to know about me User Manual for Kylie Creative spaces with whiteboards and post-its Sense of order, lack of chaos I swap environments when I need dedicated thinking time I’m an early riser, I get to work for 8am I usually work over lunch, and don’t mind I’d prefer to work extra hours than feel under- prepared I have lots of meetings so catch me at the beginning/end of the day Don’t “drop in” with big questions - I need time to process Slack over email Face to face Structured Clear ways to improve Coffee 8am - 9am Sacred Team Time Time to prepare before big meetings To write notes to gather my thoughts My team! Building diverse and inclusive communities Empathy Public service A good pen Last minute changes of plan Long, rambling emails Rapid talking with many questions Needless documentation / reporting I’m an introvert I’m very loyal to my team I’m at my best when I have time to reflect Although I’m quiet, I’m really determined

Slide 28

Slide 28 text

No content

Slide 29

Slide 29 text

Inclusion is not the absence of exclusion

Slide 30

Slide 30 text

No content

Slide 31

Slide 31 text

No content

Slide 32

Slide 32 text

No content

Slide 33

Slide 33 text

1. Learn about your community 2. Be aware of bias 3. Understand the edges 4. Design collectively 5. Get closer to citizen expectations 6. Become experts in empathy 7. Practice radical inclusion

Slide 34

Slide 34 text

Come talk to me @kyliehavelock @Justice_Digital