Engineer Onboarding - Speaker Deck

Engineer Onboarding

by Masahiro Kamata

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த్ೖࣾࢹ఺͔Β Onboardingʹ͍ͭͯ ࣗ༝ʹߟ͑ͯΈͨ 2019/09/18 Engineer Onboarding Meetup #2 @Oracle Masahiro Kamata / @iratamak

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MASAHIRO KAMATA Agile Coach @ LINE Used to work as a … Embedded Software Engineer / Backend Engineer / Engineer Manager / VP of Engineering … for 5 companies

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͍··Ͱͷܦݧ • த్ೖࣾ͢ΔΤϯδχΞͱͯ͠ • த్ΤϯδχΞΛܴ͑ΔΤϯδχΞϚωʔ δϟʔͱͯ͠ • OnboardingΛઃܭ͢ΔVPoEͱͯ͠

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த్ೖࣾࢹ఺ͱ͸

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த్ೖࣾࢹ఺ͱ͸ ചΓखࢢ৔ Onboardingʹ͍ͭͯ ਅ݋ʹߟ͑ͯ͘ΕΔૉ੖Β͖͠ਓͨͪ ਓؾ৬छ Ҿ͘ख͋·ͨ ຫ৺... த్ΤϯδχΞ

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Ҿ͘ख͋·ͨ த్ΤϯδχΞ ຫ৺... Onboardingʹ͍ͭͯ ਅ݋ʹߟ͑ͯ͘ΕΔૉ੖Β͖͠ਓͨͪ ਓؾ৬छ த్ೖࣾࢹ఺ͱ͸ ചΓखࢢ৔

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த్ೖࣾࢹ఺ͱ͸ • ʮத్ೖࣾͨ࣌͜͠Μͳ͜ͱΛߟ͍͑ͯͨʯͱ͍ ͏ࢹ఺͔Β • ʮ͜ͷonboarding͕͋Γ͕͔ͨͬͨ ʯ΍ɺ ʮ͜͏͍͏ͷ͋Δͱྑ͔͔ͬͨ΋ʂʯΛ·ͱΊ ͯΈͨ

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લఏ • ͍ΖΜͳཁૉʹΑͬͯྑ͍onboarding͸มΘΔ • ձࣾͷن໛ / Χϧνϟʔ / ϑΣʔζ / ༨༟ • த్ೖࣾ͢Δਓͷࠓ·ͰͷܦݧɾεΩϧɾੑ֨ɾ৺഑ͯ͠ Δࣄ • ೖࣾޙͷ໾ׂ • େਖ਼ٛ onboarding །Ұղ͸ͳ͍ %

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஫ҙϙΠϯτ • ͜Ε͔Β͓࿩͍ͯ͘͠ྫ͸ • Ұͭͷձࣾͷ࿩Ͱ͸ͳ͍ • ೖࣾଆͰମݧ͍ͯ͠ͳ͍΋ͷ (࣮ࢪଆ) • ೖࣾଆ/࣮ࢪଆͷͲͪΒͰ΋ͳ͍ଞࣾࣄྫ • ΛؚΈ·͢

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໨࣍ • ▶ ೖࣾલ • ▶ ೖࣾ௚ޙ • ▶ ೖࣾޙ ͠͹Βͯ͘͠

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໨࣍ • ▶ ೖࣾલ • ▶ ೖࣾ௚ޙ • ▶ ೖࣾޙ ͠͹Βͯ͘͠

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ೖࣾલͷؾ࣋ͪ(֎͔Βͷݟͨ໨) • ࠷ߴͷαʔϏεΛ࡞Δͧʂʂ • ΤϯδχΞͱͯ͠ͷ੒௕ • ৽͍ٕ͠ज़ • ৽͍͠؀ڥɺ৽͍͠஥ؒ… • ͱ͖ʹ͸ࠔ೉…͔ͦ͠͠ͷޙͷ੒௕

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ೖࣾલͷؾ࣋ͪ(಺৺) • ৽͍͠؀ڥͰԶ͸΍͍͚ͬͯΔͷ͔… • ੒ՌΛૣ͋͛͘ΒΕΔͩΖ͏͔… • ಉ྅ΤϯδχΞʹೝΊΒΕΔͩΖ͏͔… • ແೳͱࢥΘΕͨΒͲ͏͠Α͏… • ظ଴ʹԠ͍͑ͨ

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ೖࣾલͷΑ͔ͬͨ / Αͦ͞͏ • ෆ҆ղফͷͨΊʹ • ᶃ ໘઀/໘ஊ • ᶄ ମݧೖࣾ

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ᶃ ໘઀ / ໘ஊ • ˒ ໘઀Ͱ͔ͬ͠Γͱࣗ෼ͷٕज़ྗ͕֬ೝ͞Εͨ • ίʔσΟϯά / ઃܭྗ / աڈͷܦݧ • ʮ͖ͬͱࣗ෼ͷٕज़ྗΛਖ਼͘͠೺Ѳͯ͠΋Βͬͯ಺ఆΛग़ͯ͠΋ Β͔ͬͨΒେৎ෉ʂʯͱ͍͏҆৺ײ • ଞʹ΋ • ෆ҆ղফͷͨΊͷ໘ஊ • ΤϯδχΞશһͱೖࣾલʹձ͏ػձ • ߏ଄Խ໘઀

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ᶄ ମݧೖࣾ • ˒ ໘઀ͷաఔɺ͋Δ͍͸಺ఆޙ बۀલʹ • ࣮ࡍʹձࣾͷίʔυΛݟͯ͞ΘΔ͕Ͱ͖Δ • ։ൃνʔϜͷงғؾ / ։ൃαΠΫϧ • NDA + ͓څྉ • 1೔Ͱίϛοτ·Ͱ͍͚Δ։ൃ؀ڥ͕੔͍ͬͯΔ͜ͱͷͭΑ͞ • ෭ۀΤϯδχΞʹ͓ئ͍͢Δػձͷ૿Ճͱͱ΋ʹɺ։ൃ؀ڥɺ υΩϡϝϯτΛ੔උͨ͠ձࣾ΋

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໨࣍ • ▶ ೖࣾલ • ▶ ೖࣾ௚ޙ • ▶ ೖࣾޙ ͠͹Βͯ͘͠

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ೖࣾ௚ޙ (ཅ) • ઀଴Issueײ΋͚͋ͬͨͲ࠷ॳͷϦϦʔε΋Ͱ͖ͨ • αʔϏεʹ͍ͭͯ΋ٞ࿦͠ͳ͕ΒΑΓେ͖ͳ੒ՌΛग़ ͍͖͍ͯͨ͠ • ։ൃ؀ڥ΋ཧղ • ͖ͯ͢ͳಉ྅ͨͪ • ߴ͍Ϟνϕʔγϣϯ

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ೖࣾ௚ޙ (ӄ) • લ৬΄Ͳͷੜ࢈ੑ͕Ͱͳ͍… • υϝΠϯ஌ࣝ…ʂ • ࣾ಺ ؅ཧը໘ / ϨϙδτϦ • ࣾ಺ͷ୭ʹฉ͚͹…ࣾྺͷ௕͍ਓ͸୭ʁ • ࣾ಺༻ޠ • NG͸ɺnext generationͷུͰ͢ • ࠓ೔͸Χϧνϟʔͷݚम…ʂ

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ೖࣾ௚ޙͷΑ͔ͬͨ/Αͦ͞͏ • υΩϡϝϯτ • ৽ೖࣾһΤϯδχΞ͕ͭ·ͣ͘౓ʹߋ৽͞Ε͍ͯ͘υΩϡϝϯτ • ظ଴஋ / ࣮੷஋ feedback • ্࢘Ͱ΋ಉ྅Ͱ΋ 1on1 • ͜·ͬͨͱ͖ͳΜͰ΋ฉ͍͍͍ͯchannel • ා͍ਓ͕kick͞ΕΔ͍࣏҆͢͝ҡ࣋΋

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໨࣍ • ▶ ೖࣾલ • ▶ ೖࣾ௚ޙ • ▶ ೖࣾޙ ͠͹Βͯ͘͠

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ೖࣾޙ͠͹Βͯ͘͠ • ͍͍ͩͨ ෼͔͖ͬͯͨ • ࣗ༝ʹಈ͚Δͧ • ఏҊ΋ͲΜͲΜ͍͖͍ͯͨ͠ / ٞ࿦͍ͨ͠ • ͕ࣗ͜͜෼ͷډ৔ॴ…೚ͤͯ͘Ε

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ೖࣾޙ͠͹Βͯ͘͠ (ෆ҆) • ଞͷνʔϜͷ͜ͱ͋·Γ͠Βͳ͍ • ϚωδϝϯτϨΠϠʔͷߟ͑ํ ؾʹͳΔ • ͜͜͸ͪΐͬͱ͍͚ͯͳ͍͔΋ʁ • શࣾઓུͱࣗ෼ͷ࢓ࣄͷͭͳ͕Γ

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ೖࣾޙ͠͹Βͯ͘͠ ͷΑ͔ͬͨ/Αͦ͞͏ • CXO ͱ ௚઀͸ͳ͢ػձ • ೖࣾ௚ޙͩͱʮ͕Μ͹Γ·͢ʂʯͱ͍͏ؾ߹ͷׂ߹͕ଟ͘ ͳΓ͕ͪ • த్ೖࣾࢹ఺ͷఏҊͷ৔ • ؀ڥʹછ·Γ͖͍ͬͯͳ͍ࢹ఺͔Βͷࢦఠ • ϥϯνͳͲͷ઀఺ • إΛ஌ͬͯΔ͚ͩͰ͍ͩͿ࢓ࣄ΍Γ΍͍͢

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͜͜·Ͱͷ;Γ͔͑Γ

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Onboarding Λ ઃܭ͢Δͱ͖ ݟ௚͢ͱ͖ʹؾΛ͚ͭͨ͜ͱ • Կʹରͯ͠ͷࢪࡦ͔ • ໨తʹରͯ͠ޮ͍ͯΔ? / ޮ͍ͯͳ͍? • λΠϛϯά͸ద੾ʁ ٧ΊࠐΈ͗ͯ͢ͳ͍? • ਓʹΑͬͯෆ҆ϙΠϯτ͸ҧ͏ͷͰ • νʔϜʹΑͬͯonboardingͷ࣭͕ɺҰఆϥΠϯΛԼճΒͳ͍࢓૊ΈԽ ϓϥε • ݸผͷؾ࣋ͪʹԠ͑ΒΕΔΑ͏ͳମ੍ / ߟ͑ํ (લ৬اۀจԽͱͷΪϟοϓ) • ׻ܴͷ͖΋ͪ • ൒೥ͿΓʹ࠾༻Ͱ͖ͨ3ਓ໨ͷΤϯδχΞ! / ຖ݄ ෳ਺ਓ ೖࣾͯ͘͠ΔΤϯδχΞ

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ͱ͸͍͑த్ೖࣾऀ͸͓٬͞Μ Ͱ͸ͳ͍ • ೝࣝΛ߹Θ͍ͤͨ͜ͱ • ͜Ε͔ΒͷonboardingΛ  Ұॹʹͭ͘Δ஥ؒ • ఏҊ/feedback͕͋Δؔ܎ • ίεύͷ֓೦

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લఏ (2ճ໨) • ͍ΖΜͳཁૉʹΑͬͯྑ͍onboarding͸มΘΔ • ձࣾͷن໛ / Χϧνϟʔ / ϑΣʔζ / ༨༟ • த్ೖࣾ͢Δਓͷࠓ·ͰͷܦݧɾεΩϧɾੑ֨ɾ৺഑ͯ͠ Δࣄ • ೖࣾޙͷ໾ׂ • େਖ਼ٛ onboarding །Ұղ͸ͳ͍ %

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෇࿥1: ւ֎ࣄྫ • ೖΕସΘΓͷ͸͛͠͞ -> onboardingຏ͔Ε͍ͯΔઆ • 3ਓͷBuddyͷΞαΠϯ (leader/role/culture) • ϝϯλʔ͸25%͸onboardingʹ࢖͏ϧʔϧ • ࣾ಺τϨʔχϯά༻ Video • Pay to quit • 6िؒͷϒʔτΩϟϯϓ • Valveͷonboarding

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෇࿥2: τϐοΫ • ࠓ·ͰͰҰ൪͖͔ͭͬͨ/Α͔ͬͨonboarding • Onboarding for ۀքͷϕςϥϯ • OnboardingͷϝτϦΫε

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͓͠·͍