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From One API Deployment to Thousands The Journey of an InnerSource CI/CD Framework Roderick Randolph Arthur Maltson Capital One

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2 @roderickrandolph Act 1: The Beginning The Beginning Growing Up Enterprise Scale

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3 Our digital transformation Waterfall Change Approval Board (CAB) Monolith apps On-prem data centers Mostly commercial software Manual releases Before @roderickrandolph

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3 Our digital transformation Agile Continuous Delivery Microservices All in the Cloud Open source software Automated releases Waterfall Change Approval Board (CAB) Monolith apps On-prem data centers Mostly commercial software Manual releases Before After @roderickrandolph

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4 But how did we get here? @roderickrandolph

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4 @roderickrandolph 2015

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5 software studio Across North America in Toronto ... @roderickrandolph

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6 @roderickrandolph

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7 New to the cloud New to devops New to containers New to open source software New to automation @roderickrandolph

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8 Psst...we’re also a regulated Bank @roderickrandolph

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9 @roderickrandolph

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10 @roderickrandolph

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11 Our first success! @roderickrandolph

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12 @roderickrandolph

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13 @roderickrandolph

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14 @roderickrandolph

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14 @roderickrandolph

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15 Act 2: Growing Up The Beginning Growing Up Enterprise Scale @roderickrandolph

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16 @roderickrandolph

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16 @roderickrandolph

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17 @roderickrandolph

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18 Enterprise Auto Loans Division Technology Division Commercial Division Credit Card Division Small Business Division Retail Bank Division @roderickrandolph

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19 Enterprise Auto Loans Division Technology Division Commercial Division Credit Card Division Small Business Division Retail Bank Division @roderickrandolph

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20 BarnRaising occurs when a community actively decides to come to the same place at the same time to help achieve some specific goal. Source: http://meatballwiki.org/wiki/BarnRaising @roderickrandolph

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21 @roderickrandolph

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22 • Code reuse • Knock down silos between teams • Boost developer moral • Improve code quality • Faster development • And more @roderickrandolph

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22 • Code reuse • Knock down silos between teams • Boost developer moral • Improve code quality • Faster development • And more @roderickrandolph

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23 @roderickrandolph

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24 @roderickrandolph

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25 @roderickrandolph

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26 ● Bootcamps/training ● Mob programming ● Improve documentation ● Expand office hours support Growing up @roderickrandolph

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27 @roderickrandolph

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28 Act 3: Enterprise Scale Enterprise Scale Growing Up The Beginning @roderickrandolph

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29 Enterprise Auto Loans Division Technology Division Commercial Division Credit Card Division Small Business Division Retail Bank Division @roderickrandolph

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30 Enterprise @roderickrandolph Retail Bank Division Credit Card Division Small Business Division Commercial Division Auto Loans Division Technology Division

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31 Enterprise @roderickrandolph

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32 Enterprise Credit Card Division @roderickrandolph

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33 Enterprise Auto Loans Division Technology Division Commercial Division Credit Card Division Small Business Division Retail Bank Division @roderickrandolph

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34 Pipeline Council Enterprise @roderickrandolph

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35 Trusted contributors User Community Contributor Trusted Contributor Maintainer @roderickrandolph

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36 Where are we today? Before @roderickrandolph

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36 Where are we today? Thousands of users Hundreds of contributors Thousands of automated builds Before After @roderickrandolph

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37 Epilogue @amaltson

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38 Our Journey @amaltson

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39 Help With Your Journey @amaltson

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40 The Beginning Of Your InnerSource Journey Use this box for citations, sources, statements, notes, and legal disclaimers that are required. Use this box for citations, sources, statements, notes, and legal disclaimers that are required. @amaltson

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41 Or Growing Up And Gaining Traction Use this box for citations, sources, statements, notes, and legal disclaimers that are required. Use this box for citations, sources, statements, notes, and legal disclaimers that are required. @amaltson

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42 Or Scaling To The Whole Enterprise Use this box for citations, sources, statements, notes, and legal disclaimers that are required. Use this box for citations, sources, statements, notes, and legal disclaimers that are required. @amaltson

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43 Three Focus Points Of A Successful InnerSource Journey @amaltson

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43 Product ✨ Three Focus Points Of A Successful InnerSource Journey @amaltson

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43 Product ✨ User Three Focus Points Of A Successful InnerSource Journey @amaltson

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43 Product ✨ User Contributor Three Focus Points Of A Successful InnerSource Journey @amaltson

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44 Product ✨ @amaltson

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45 Scratch Your Own Itch ✨ @amaltson

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46 Define Principles ✨ @amaltson

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47 RFCs ✨ @amaltson

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48 Don’t Lose Sight Of The Details ✨ @amaltson

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49 ● Scratch your own itch ● Define principles ● RFCs ● Don’t lose sight of the details Product ✨ @amaltson

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50 User @amaltson

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51 White Glove Support @amaltson

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52 Automate Frequent Touchpoints @amaltson

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53 User Happiness @amaltson

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53 User Happiness @amaltson

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54 NPS - Net Promoter Score @amaltson

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55 ● White glove support ● Automate frequent touchpoints ● NPS (Net Promoter Score) User @amaltson

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56 Contributor @amaltson

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57 Transparency @amaltson

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58 In Person Training And Bootcamps @amaltson

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59 Trusted Contributor Model @amaltson

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60 Recognition @amaltson

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61 ● Transparency ● In person training and bootcamps ● Trusted contributor model ● Recognition Contributor @amaltson

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62 Product ✨ User Contributor Three Focus Points Of A Successful InnerSource Journey @amaltson

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63 Lessons Learned @amaltson

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64 More documentation @amaltson

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64 More documentation @amaltson

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65 Keep up code quality @amaltson

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66 Continue Evolving The Contribution Model @amaltson

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67 ● More documentation ● Keep up code quality ● Continue evolving contribution model Lessons Learned @amaltson

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68 Getting Start Growing Enterprise Scale Product ✨ Scratching our own itch Define principles RFCs Don’t lose sight of the details User White glove support Automate frequent touchpoints NPS (Net Promoter Score) Contributor Transparency In person training and bootcamps Trusted contributor model Recognition Lessons Learned More documentation Keep up code quality Continue evolving contribution model InnerSource Project Success What we found works for us Use this box for citations, sources, statements, notes, and legal disclaimers that are required. Use this box for citations, sources, statements, notes, and legal disclaimers that are required. @amaltson

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69 Thank You @amaltson

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70 Roderick Randolph Distinguished Engineer @roderickrandolph Arthur Maltson Distinguished Engineer @amaltson maltson.com

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71 Resources • Slides: https://bit.ly/innersource-journey-does-2020 • InnerSource Commons - a community that shares InnerSource practices: https://innersourcecommons.org • InnerSource Patterns, put a name on your practices: https://github.com/InnerSourceCommons/InnerSourcePatterns • Adopting InnerSource book: https://github.com/InnerSourceCommons/innersourcecommons.org/blob/master/assets/ files/AdoptingInnerSource.pdf • Getting Started with InnerSource book: https://www.oreilly.com/programming/free/getting-started-with-innersource.csp

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72 Credits • Layers, Andrey Grinkevich, https://unsplash.com/photos/0x6RTts1jRU • Rent a Delorean Time Machine, Delorean Rental, https://unsplash.com/photos/jLWR4eYzXbw • One of my favourite places, Scott Jackson, https://unsplash.com/photos/OSPVacVamU0 • Cheers, Christine Jou, https://unsplash.com/photos/6PPQDX2liKE • Number counter, Motion Island, https://blog.motionisland.com/wp-content/uploads/2017/03/Simple-After-effects-Counter.gif • Fail Growing Up, Return-It Gang, https://giphy.com/gifs/returnitgang-growth-growing-up-sprout-5Yl9jArDeVlttTd2x6 • The road less traveled, Wei Pan, https://unsplash.com/photos/kQTBcHVV8Pc • Mushrooms, Joël van Schoonhoven, https://unsplash.com/photos/WpdgCZnJI-8 • Amish barn-raising near my home, Randy Fath, https://unsplash.com/photos/u1rq-htexOY • Uh oh, Hello I'm Nik , https://unsplash.com/photos/5dxin91R4ZM • Valvoline car drifting on road, PhotoPum RanaRoja, https://unsplash.com/photos/5_e8ay8l0us • Person holding two baseballs, Jose Morales, https://unsplash.com/photos/3k_FcShH0jY • Nevada desert from plane, Jason Leung, https://unsplash.com/photos/wUWv2QVcgnE • Great Basin Desert, Manny Becerra, https://unsplash.com/photos/8hKMPVQ2ZHU • Somewhere in Nevada, Deborath Ramos, https://unsplash.com/photos/IF-R0aLkn1Y • Grand Canyon National Park, United States, Yuriy Chemerys, https://unsplash.com/photos/3wTkYP5fP3g • Bug Eggs, Bankim Desai, https://unsplash.com/photos/9stHwN_pTuI • Caterpillar, Jairo Alzate, https://unsplash.com/photos/aPCf4QhVsN4 • Butterfly, olga brajnovic, https://unsplash.com/photos/38oQta2JGZg • Downtown Vegas, NeONBRAND, https://unsplash.com/photos/txEjgaqYu_w • Bird scratching, Karo Kujanpaa, https://unsplash.com/photos/7Uk2xNZeobs • Pillars, Photos Hobby, https://unsplash.com/photos/M7V9rglHaFE • Is It Worth the Time, xkcd, https://xkcd.com/1205 • Transparent dice, Jonathan Petersson, https://unsplash.com/photos/W8V3G-Nk8FE • In person training, NESA by Makers, https://unsplash.com/photos/IgUR1iX0mqM • Ladder to Nowhere, Paulius Dragunas, https://unsplash.com/photos/KcAE4ORTGbk • Thanks, Kelly Sikkema, https://unsplash.com/photos/fvpgfw3IF1w • Catch Me If You Can Attorney, Giphy, http://gph.is/1aExquC • Code quality, Chris Ried, https://unsplash.com/photos/ieic5Tq8YMk • Cocoon and butterfly, Suzanne D. Williams, https://unsplash.com/photos/VMKBFR6r_jg • Thank you, David Lusvardi, https://unsplash.com/photos/8vvhEiUPRSY • All other images purchased on Deposit Photos