アウトカムに集中できる High Productivityなチームを目指して ~チームデザインとコラボレーションの取り組み事例~ / high productivity team focused on outcomes

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$PQZSJHIUTUNO JOD"MMSJHIUTSFTFSWFE 2 দ୩༐࢙࿕ גࣜձࣾελϝϯ71PG&OHJOFFSJOH ೥݄૑ۀ௚ޙͷελϝϯʹ৽ଔೖࣾ ೥$50ब೚ ೥71PG&OHJOFFSJOHब೚ ճ໨ͷ34(5ݱ஍ࢀՃͰ͢ʂ

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$PQZSJHIUTUNO JOD"MMSJHIUTSFTFSWFE $PQZSJHIUTUNO JOD"MMSJHIUTSFTFSWFE ձࣾࣄۀ঺հ

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$PQZSJHIUTUNO JOD"MMSJHIUTSFTFSWFE 10 56/"(ͷओͳػೳ

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$PQZSJHIUTUNO JOD"MMSJHIUTSFTFSWFE $PQZSJHIUTUNO JOD"MMSJHIUTSFTFSWFE 34(5 ηογϣϯͷৼΓฦΓ

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$PQZSJHIUTUNO JOD"MMSJHIUTSFTFSWFE 13 34(5ͷεϙϯαʔηογϣϯ IUUQTTQFBLFSEFDLDPNVVVTIJSPTVUBNFOOPMFTTOPEBPSVUPTIJZFCVRVBOUJXPKVBOLJJQOEBBVUPLBNVXFOIVBIFOPEBPOPSJ

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$PQZSJHIUTUNO JOD"MMSJHIUTSFTFSWFE 15 34(5ͷεϙϯαʔηογϣϯ νʔϜΛຏ͘ҙٛͱͦͷํ๏ΛֶͿิॿྠͱͯ͠εΫϥϜΛ࢝Ίͨɻ ౰࣌ͷࣄۀঢ়گΛ౿·͑ɺ-F44Λಋೖ͠༏ઌॱҐ͸̍ͭͷόοΫϩά Ͱѻͬͨɻ

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$PQZSJHIUTUNO JOD"MMSJHIUTSFTFSWFE 17 -F44ಋೖ͔Β೥΄Ͳܦաͨ͠ࠒ -F44ମ੍Λऴྃ͠ɺ֤ϓϩμΫτνʔϜ͕ಠཱ͠ ͨϛογϣϯΛ࣋ͭΑ͏ʹมߋɻ ϓϩμΫτνʔϜͷ໊শ΋ϛογϣϯΛද͢Α͏ ʹมߋɻ όοΫΤϯυ ϑϩϯτΤϯυ σβΠϯ ϛογϣϯ" ϛογϣϯ# ϛογϣϯ$

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֤νʔϜ͕ϛογϣϯʹ ूதͰ͖Δମ੍ʹͳͬͨҰํͰʜ

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$PQZSJHIUTUNO JOD"MMSJHIUTSFTFSWFE 19 %FW&Y %FWFMPQFS&YQFSJFODF ΍%1 %FWFMPQFS1SPEVDUJWJUZ ͕ΠϯϖσΟϝϯτʹ ιϑτ΢ΣΞͷ಺෦඼࣭՝୊΁ͷରԠ͕஗Εɺ։ൃੜ࢈ੑ͕Լ͕͍ͬͯͨɻ ར༻͞Ε͍ͯͳ͍ίʔυ͕ଟ͘ɺຊདྷͰ͋Ε͹ෆཁͳೝ஌ෛՙ͕ଘࡏɻ ϑϩϯτΤϯυ؀ڥͱόοΫΤϯυ؀ڥͷґଘ౓͕ߴ͘ɺϦϦʔεޮ཰Λ๦ ͍͛ͯͨΓɺෆ۩߹ͷൃੜ֬཰ΛߴΊͯ͠·͍ͬͯͨɻ ϨΨγʔͳ։ൃ؀ڥ ಛʹϑϩϯτΤϯυ ͕։ൃऀͷϞνϕʔγϣϯΛԼ͛ͯ ͓ΓɺਓࡐͷఆணʹӨڹΛ༩͍͑ͯͨɻ ੜ࢈ੑ޲্΍ٕज़νϟϨϯδ΁ͷϦιʔε͸ݶఆతͩͬͨɻ ϓϩμΫτνʔϜͷ0QTۀ຿ෛ୲͕େ͖͘ɺ։ൃੜ࢈ੑ͕Լ͕͍ͬͯͨɻ ηΩϡϦςΟγʔτରԠɾΞϥʔτରԠͳͲΛϓϩμΫτνʔϜ͕݉຿ͯ͠ ͍ͨͨΊεΠονϯάίετ͕େ͖͍ঢ়گͩͬͨɻ

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$PQZSJHIUTUNO JOD"MMSJHIUTSFTFSWFE 20 EEE EFQMPZTEBZEFWFMPQFS ೔͋ͨΓͷσϓϩΠճ਺Λ։ൃऀ਺Ͱׂͬͨ΋ͷ ೥͸݈શͳ໨҆ͷΛׂΓࠐΉ͜ͱ΋͋Γɺ ·ͨશମతʹӈݞԼ͕Γͷ܏޲ͩͬͨɻ

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$PQZSJHIUTUNO JOD"MMSJHIUTSFTFSWFE 21 ૊৫ͷεέʔϧͷ՝୊ ϓϩμΫτͷਐԽʹΑΔࣄۀՁ஋΁ͷߩݙ͕ղ૾౓ߴ͘ݟ͍͑ͯͨɻ ϓϩμΫτʹΑΔଧͪखΛͰ͖ΔݶΓૣ͘ɺશͯ΍Γ͖ΔͨΊʹɺϓ ϩμΫτνʔϜΛεέʔϧ͔ͤͨͬͨ͞ɻ IUUQTQSUJNFTKQNBJOIUNMSEQIUNM ೥݄౦ژʹ৽ڌ఺Λ։ઃ ೥݄ΤϯδχΞ)3্ཱͪ͛ ೥݄࣌఺Ͱ͸ืूఀࢭ͍ͯ͠·͢ɻ

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$PQZSJHIUTUNO JOD"MMSJHIUTSFTFSWFE 22 %FW&Y %FWFMPQFS&YQFSJFODF ΁ͷ౤ࢿελϯεΛ໌֬ʹ ࠓޙ΋૊৫Λεέʔϧͤ͞ͳ͕ΒɺܧଓతʹϓϩμΫτͷՁ஋Λૉૣ͘ੈͷதʹ ಧ͚͍ͯͨ͘Ίʹ͸։ൃੜ࢈ੑɾ։ൃऀମݧʹؔ͢Δ໌֬ͳઓུ͕ෆՄܽͩͱߟ ͑ɺ೥݄ʹ%FW&Y %FWFMPQFS&YQFSJFODF νʔϜ্ཱͪ͛ͷืूΛެ։ɻ ·ͨɺࣾ಺ͰϑϩϯτΤϯυ؀ڥ࡮৽νʔϜΛ૊੒ɻ ྑ͍ਓࡐͷ࠾༻΍ఆணΛਤΔͨΊʹ΋ %FWFMPQFS&YQFSJFODFʹ޲͖߹͏͜ͱΛ໌֬ʹͨ͠

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$PQZSJHIUTUNO JOD"MMSJHIUTSFTFSWFE $PQZSJHIUTUNO JOD"MMSJHIUTSFTFSWFE %FW&YνʔϜͱ 43&νʔϜͷ্ཱͪ͛

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$PQZSJHIUTUNO JOD"MMSJHIUTSFTFSWFE 24 ઐ೚νʔϜΛ৽ઃ ϛογϣϯ" ϛογϣϯ# ϛογϣϯ$ %FW&Y 43& ϓϩμΫτ෦໳ ϓϥοτϑΥʔϜ෦໳ %FW&Y %FWFMPQFS&YQFSJFODF νʔϜͱ43&νʔϜΛ৽ઃ

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$PQZSJHIUTUNO JOD"MMSJHIUTSFTFSWFE 25 %FW&YνʔϜ͕΍͖ͬͯͨ͜ͱ ୹ظd௕ظͷϦϦʔεαΠΫϧߴ଎Խ΁ͷߩݙ ৽͍͠πʔϧ΍ϓϥΫςΟεʹ͍ͭͯΩϟονΞοϓ͠ɺ ઌͷϩʔυϚοϓͷ෍ੴΛଧͭ ٕज़՝୊ͷൃݟɾղܾͰϓϩμΫτνʔϜʹߩݙ ෳ਺ͷϓϩμΫτνʔϜΛԣஅͨ͠Ϧʔμʔγοϓ ଍ճΓͷ੔උʹߩݙ όʔδϣϯΞοϓ΍$*$%ͷվળͳͲ

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$PQZSJHIUTUNO JOD"MMSJHIUTSFTFSWFE 26 43&νʔϜ͕΍͖ͬͯͨ͜ͱ कΓͷಈ͖ͰϏδωε΁ͷߩݙ ΠϯγσϯτରԠͷ૭ޱ໾ͱͯ͠࿈ܞ αʔόʔίετ΍αʔόʔෛՙͰҟม͕͋Ε͹ϓϩμΫτ νʔϜͱ࿈ܞ ηΩϡϦςΟܥλεΫΛઐ೚ͰରԠ ϓϩμΫτνʔϜ͕ूதͰ͖Δ؀ڥ΁ͷߩݙ ϓϩμΫτνʔϜͷ0QTۀ຿΁ͷෛ୲Λ཈͑Δ Πϯϑϥ͚ͩͰͳ͘։ൃͰ΋ߩݙ ج൫دΓͷΞϓϦέʔγϣϯ։ൃ΋ඞཁʹԠͯ͡ରॲ

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$PQZSJHIUTUNO JOD"MMSJHIUTSFTFSWFE 27 %FW&Y %FWFMPQFS&YQFSJFODF ΍%1 %FWFMPQFS1SPEVDUJWJUZ ʹؔ͢ΔऔΓ૊Έ ొஃ ςοΫϒϩά IUUQTTQFBLFSEFDLDPNTIPHPTSFUJNVMJUJTIBOHHFNBEFOPCJBORJBOUPRVSJ[VNJTIJMJ IUUQTTQFBLFSEFDLDPNLBNJPSFHBTJIVSPOUPFOEPXPSJQVSFJTVTJUBSBLBJGBTIFOHDIBOYJOHHBYJBOHTIBOHTJNBTJUB IUUQTUFDITUNODPKQ

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औΓ૊ΈͷޮՌ

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$PQZSJHIUTUNO JOD"MMSJHIUTSFTFSWFE 29 EEE EFQMPZTEBZEFWFMPQFS ͷ૿Ճ ೥ͷ೥ؒΛ௨ͯ͡ӈݞ্͕Γʹվળ ˞ػೳ։ൃ͚ͩͰͳ͘ɺίʔυ࡟আ΍όʔδϣϯΞοϓܥͷσϓϩΠ͕૿Ճͨ͜͠ͱ΋ىҼ͍ͯ͠Δ γεςϜίϯϙʔωϯτΛ෼཭ ͠ɺಠཱͯ͠σϓϩΠ͕ՄೳʹͳΓ ʮσϓϩΠ଴ͪʯ͕ݮগɻ $*$%ͷϑϩʔΛݟ௚͠ʹΑͬͯ ෆཁͳϓϩηεΛഉআɻ

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$PQZSJHIUTUNO JOD"MMSJHIUTSFTFSWFE 30 'MBLZ5FTUͷݮগ $*$%ͷ৴པੑΛߴΊσϓϩΠͷϦεΫΛ௿ݮ ௚ۙͷϫʔΫϑϩʔճͷ࣮ߦ݁Ռ $JSDMF$**OTJHIUTμογϡϘʔυΑΓ

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$PQZSJHIUTUNO JOD"MMSJHIUTSFTFSWFE 31 ٕज़తͳνϟϨϯδ ϝΠϯγεςϜʹͯɺ3VCZPO3BJMTͷNBJOϒϥϯν΁ͷ௥ै ݱ࣌఺ͰσϓϩΠճ΄Ͳ ϞμϯͳϑϩϯτΤϯυٕज़ͷબఆ ओཁϖʔδɾ৽نϖʔδͷ։ൃ͸৽ج൫Ͱ։ൃՄೳʹ

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$PQZSJHIUTUNO JOD"MMSJHIUTSFTFSWFE $PQZSJHIUTUNO JOD"MMSJHIUTSFTFSWFE ίϥϘϨʔγϣϯ Λࢧ͑Δπʔϧ

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$PQZSJHIUTUNO JOD"MMSJHIUTSFTFSWFE 33 ϓϩμΫτϚωδϝϯτ΍ίϥϘϨʔγϣϯʹؔͯ͠ͷ՝୊ ෆ۩߹ରԠͳͲϝΠϯϛογϣϯҎ֎ͷλεΫͷਐḿ΍༏ઌॱҐ͕ݟ͑ͮΒ͍ ސ٬ͷ੠΍ϓϩδΣΫτͷഎܠ͕υΩϡϝϯτԽ͞Ε͍ͯͳ͔ͬͨΓɺεϓ Ϩουγʔτɾ4MBDLɾ(JU)VCʹ఺ࡏ͓ͯ͠Γɺೝࣝͷ૬ҧ͕ੜ·Ε΍͍͢ ސ٬͔Βͷ੠΁ͷରԠʹݸਓ͕ࠩ͋Γɺ1.ʹ఻ΘΒͳ͍৘ใ͕͋ͬͨΓɺސ٬ શମͷཁ๬΍՝୊ͷ܏޲Λ؅ཧͰ͖͍ͯͳ͍ 56/"(શମͷϓϩμΫτϚωδϝϯτ΍ ϓϩμΫτνʔϜΛ௒͑ͨίϥϘϨʔγϣϯʹ՝୊͕͋ͬͨɻ

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$PQZSJHIUTUNO JOD"MMSJHIUTSFTFSWFE 34 ෆ۩߹΍໰͍߹Θͤܥͷ؅ཧΛεϓϨουγʔτ͔Βʮ-JOFBSʯʹू໿ ରԠϩάͷू໿ʹΑΓɺ୭Ͱ΋ඇಉظͰΩϟονΞοϓՄೳʹɻ Θ͔Γ΍͍͢6*Ͱɺ୲౰ऀɾεςʔλε ਐḿ ɾ༏ઌॱҐͳͲͷ೺Ѳ ͕༰қʹɻ ରԠϑϩʔΛ౷Ұ͠ɺ໎͍ͳ͘ىථͰ͖Δঢ়گʹͳͬͨɻ ϏζϝϯόʔͱΤϯδχΞͷ΍ΓऔΓ͕ԁ׈ʹͳΓɺ͜Ε·Ͱϋϒ໾ ͩͬͨ1.ͷෛ୲͕࡟ݮ͞Εͨɻ ෆ۩߹໰͍߹Θͤͷىථͷྫ ରԠϩάͷྫ IUUQTMJOFBSBQQ

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$PQZSJHIUTUNO JOD"MMSJHIUTSFTFSWFE 35 ސ٬ɾ$4ɾӦۀɾ։ൃ͔Βͷཁ๬؅ཧΛεϓϨουγʔτ͔Βʮ;FEBʯʹू໿ ཁ๬ΛҰݩ؅ཧͰ͖ΔΑ͏ʹͳΓɺࣄۀ෦શମͰͷϓϩμΫτϚωδϝϯτ ͕΍Γ΍͘͢ͳͬͨɻ ՝୊ͷ܏޲΍ϏδωεΠϯύΫτͷ෼ੳ͕༰қʹ ϩʔυϚοϓ͔Β۩ମతͳސ٬ͷ੠·ͰυϦϧμ΢ϯ͢Δ͜ͱ͕Ͱ͖ɺʮͳ ͥඞཁͳͷ͔ʯͱ͍͏എܠ΁ͷڞ௨ཧղ͕ߴ·ͬͨɻ ϩʔυϚοϓͷྫ ϩʔυϚοϓ͔ΒυϦϧμ΢ϯͨ͠ݸผৄࡉͷྫ IUUQT[FEBJP

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$PQZSJHIUTUNO JOD"MMSJHIUTSFTFSWFE 36 ϓϩμΫτϚωδϝϯτ΍ίϥϘϨʔγϣϯ΁ͷޮՌ ෆ۩߹໰͍߹Θͤ΍ϝΠϯϛογϣϯҎ֎ͷվળλεΫͷਐḿ΍༏ઌॱҐ͕ಁ໌ Խ͞Εͨɻ ސ٬ͷ੠΍ΞΠσΞͳͲ͕ू໿͞ΕɺϓϩμΫτͷ༏ઌॱҐ΍ํ޲ੑʹؔ͢Δҙ ࢥܾఆ͕΍Γ΍͘͢ͳͬͨɻ Ӧۀ΍$4ͷ୲౰ऀ͔Β΋΍Γ΍͘͢ͳͬͨͱ͍͏ϙδςΟϒͳϑΟʔυόοΫ΋ Β͏ɻ Θ͔Γ΍͍͢6*ͷπʔϧΛಋೖ͠ɺ৘ใΛू໿ͱϑϩʔͷ੔උΛ͢Δ͜ͱͰ ԁ׈ͳίϥϘϨʔγϣϯ͕࣮ݱ͠ɺࣄۀ෦શମͷϓϩμΫτϚωδϝϯτޮ཰͕޲্ͨ͠

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ࠓޙͷऔΓ૊Έ

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$PQZSJHIUTUNO JOD"MMSJHIUTSFTFSWFE 38 ϓϩμΫτΧϯύχʔʹ޲͚ͯ ϓϩμΫτνʔϜͷੜ࢈ੑ΍ຬ଍౓Λ্͍͖͛ͯɺΞ΢τΧϜʹूதͰ͖ Δ؀ڥΛ͍ͭͬͯͨ͘͘ΊʹɺҾ͖ଓ͖%FWFMPQFS&YQFSJFODFʹ޲͖߹ ͍ɺϓϩμΫτνʔϜͷεέʔϧʹ௅ઓ͍ͯ͘͠ɻ ࣄۀ෦શମͰίϥϘϨʔγϣϯΛੜΈɺϓϩμΫτϚωδϝϯτ࿅౓Λ্ ͛ͯɺސ٬ʹͱͬͯՁ஋ͷ͋ΔϓϩμΫτΛಧ͚͍͖͍ͯͨɻ ͜ΕΒͷऔΓ૊ΈΛɺ৽$5071P&ମ੍ͰΑΓڧ͘ਪਐ͍͖ͯ͠·͢ʂ

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࠷ޙʹ

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$PQZSJHIUTUNO JOD"MMSJHIUTSFTFSWFE 40 ࠾༻ͷ͓஌Βͤ ౦ژڌ఺Λʮ౦ژຊࣾʯͱվশ͠ɺ౦ژຊࣾͱ໊ݹ԰ຊࣾͷೋຊ੍ࣾʹ ౦ژͰͷ࠾༻ΛҰ૚ڧԽ͍͖ͯ͠·͢ɻ ϋΠϒϦουϫʔΫͷಋೖ ࠾༻ڧԽͷͨΊʹॊೈͳಇ͖ํΛऔΓೖΕͭͭɺिʹճग़ࣾσʔΛઃ͚ͯର໘ίϛϡχ έʔγϣϯͷՁ஋Λ࢒͍ͯ͠·͢ɻ ৄࡉ͸ͪ͜Β͔Β👉 1.΍σβΠφʔ΋ ืू͍ͯ͠·͢ʂ