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Hong Kong Code Conf

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Why the gap?

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#1 rule of running a conference

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Don't give a talk!!!

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But I did it anyway

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Humans are Hard

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Humans are Hard Alpha

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Matthew Rudy Jacobs

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I work for the British Government

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Co-Organised this since 2014

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I'm a Developer

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I'm a "Technical Architect"

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I'm a Developer who mostly talks to people, draws pictures, and writes stuff

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I'm good at code

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I'm not good at people

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Or I wasn't

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As a Junior Developer everything was easy

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I'd get a story

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I'd code it

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Done!!!

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It was awesome

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As I grew things got harder

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I worked on bigger teams

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I led bigger teams

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I had to review other people's code

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Other people had to review my code

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I had to reject other people's code

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I got more involved in Product

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But

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Things moved much slower

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Meetings got in the way

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Politics got in the way

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Humans got in the way

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I used to be a 10x engineer

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In the past 6 months I've not written any code

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In the past 6 months no-one has written any code

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Why was it so easy before?

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Because I didn't have to deal with people

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I didn't have to speak to our Users

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I didn't have to explain my code to colleagues

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I didn't worry about other people maintaining my code

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The Humans were "abstracted"

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Software is Simple

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Most of us aren't making Facebook

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Most of us aren't making Google

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Most of us aren't flying to the moon

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Big systems are broken down into simple pieces

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Software can be solved

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But Humans?

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Humans are Hard

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Like, really hard!

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There is no formula to solve people

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We Are Humans

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We Build Software for Humans

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We Build Software with Humans

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We need to do better

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How I learned to be better at Humans

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Take the time to understand Technique 1:

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I didn't understand them

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They didn't understand me

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We all have different backgrounds and perspectives

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We are all trying to do a good job

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Assume the best

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Put yourself in their shoes

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Time spent understanding others Saves us time elsewhere

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Don't apologise for being shy Technique 2:

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I am shy

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I am awkward with people

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Or at least I thought I was

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"I don't know how to talk to people"

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"I don't understand people"

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"who said that?" My colleague:

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I stopped assuming I was awkward

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It turns out I'm not that awkward

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We're all awkward or rather:

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Practice Technique 3:

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Talk to people

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Find out what makes them tick

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People can be fun

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Time to Practice!!!

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Thanks