Agile Teams: Key Roles & Skillsets

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Agile Teams: Key Roles & Skillsets Tara Bazler ·∙ Chris Basham

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CHALLENGES

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Back-‐end governs data. ! Front-‐end governs user interface.

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Desktop Laptop Phone Tablet  TV Game console E-‐reader D E V I C E S W I T H B ROW S E R S

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Keyboard Mouse Screen readers  Touch Gesture Voice T Y P E S O F B ROW S E R I N T E R AC T I O N

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LocaRon OrientaRon NoRﬁcaRons D E V I C E C A PA B I L I T I E S

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ConnecRvity Contacts BaTery status  Ambient light Proximity Camera U P CO M I N G D E V I C E C A PA B I L I T I E S

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NaRve apps have known device & soXware features.

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Web apps have unknown device & soXware features.

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“The fact is that we can’t absolutely rely on the availability of any speciﬁc technology when it comes to delivering a Web experience.” —Aaron Gustafson, A Fundamental Disconnect

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AGILE SCRUM

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No content

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4 Fundamental Values of Agile Scrum

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Working soXware over comprehensive documentaRon. F U N DA M E N TA L VA LU E S

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Customer collaboraRon over contract negoRaRon. F U N DA M E N TA L VA LU E S

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Responding to change over following a plan. F U N DA M E N TA L VA LU E S

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Individuals & interacRons over processes & tools. F U N DA M E N TA L VA LU E S

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INDIANA UNIVERSITY TEAM STRUCTURE

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Dev Dev Dev Manager Dev Dev SME BA UX BA Dev Dev Dev

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AGILE SCRUM TEAM STRUCTURE

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1 Product Owner. 1 Scrum Master. 5–9 team members. ! !

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1 Product Owner. 1 Scrum Master. 5–9 team members. ! Teams are a blend of all talents needed to develop a product.

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Stakeholders Stakeholders Users Users UX Product Owner Stakeholders Users BA Dev Dev Scrum Master UI Dev SME

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Teams determine sprint goals. ! !

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Teams are responsible for compleRng sprint goals. !

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Teams have authority to do what is needed to complete sprint goals, within project guidelines.

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USER EXPERIENCE DESIGNERS

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UX designers research the needs & expectaRons of users. ! ! !

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UX designers research the needs & expectaRons of users. ! Create interface designs. !

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UX designers research the needs & expectaRons of users. ! Create interface designs. ! Evaluate & opRmize task ﬂow.

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Interface design InteracRon design User research K E Y S K I L L S

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“…empower your designer with the maximum amount of agency to do their job well. No one tells the accountant how to do their job, but I’ve been in a hundred workplaces where people told the designer how to do theirs.” —Mike Monteiro, Before You Hire Designers

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USER INTERFACE DEVELOPERS

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UI developers build everything that is sent to the browser. ! !

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UI developers build everything that is sent to the browser. ! Aligns with experienRal vision as imagined by designers.

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HTML, CSS, JavaScript Build systems IntegraRng with back-‐end APIs Performance K E Y S K I L L S

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MODERN & FUTURE WEB

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Enhanced features & content based on user context & device capabiliRes.

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Context aware. ! MiRgate factors hindering user goals.

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Device agnosRc. ! Use won’t always occur on the primary or preferred device.

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“It is your mission to get your content out, on whichever plahorm, in whichever format your audience wants to consume it. Your users get to decide how, when, and where they want to read your content. It is your challenge and your responsibility to deliver a good experience to them.” —Karen McGrane, Your Content, Now Mobile

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MulRscreen paTerns.

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A digital product or service looks and works coherently across devices. Features are optimized for specific device characteristics and usage scenarios. Coherence Pa>erns for Mul?screen Strategies CO H E R E N C E PAT T E R N

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CO H E R E N C E PAT T E R N Evernote

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• • • Devices are always in sync. Syncronization Pa>erns for Mul?screen Strategies SY N C PAT T E R N

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SY N C PAT T E R N Audible Whispersync for Voice

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Devices are complementing each other. Complementarity Pa>erns for Mul?screen Strategies CO M P L E M E N TA RY PAT T E R N

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CO M P L E M E N TA RY PAT T E R N Scrabble for iPad

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COMMUNITIES OF PRACTICE

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A virtual team of people in the same role with similar experRse across a number of teams W H AT I S I T ?

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Mentoring & learning Consistency W H Y D O W E N E E D I T ?

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Core/lead group Weekly meeRngs Open communicaRon channels H OW D O E S I T WO R K ?

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Solve & share Share & solve Best pracRces & standards B E N E F I T S

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Tara Bazler @taranoba Chris Basham @chrisbasham P RO C E S S E X P E R I E N C E A RC H I T EC T U R E ·∙ U I T S     S TAT E W I D E I T   O C TO B E R 2 0 1 4