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The Developer's Model for Talking to Managers* *and others

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Pim Elshoff developer.procurios.com @pelshoff

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Sales rep Stranger on a train Team Distance ... Manager Influence

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Concern Influence Control

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“Lord, grant me the strength to accept the things I cannot change, the courage to change the things I can, and the wisdom to know the difference.” -- Reinhold Niebuhr

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Say no Do no Say yes Do yes Say yes Do no Negotiate & help Usefulness

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Adult Parent Child Adapted Nurturing Judging Free

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Persecutor Victim Rescuer

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Self Sales rep Stranger on a train Team Distance ... Manager Influence

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Pim Elshoff developer.procurios.com @pelshoff https://speakerdeck.com/pelshoff/the-developers-model

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http://www.ericberne.com/games-people-play

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https://www.youtube.com/watch?v=nKNyFSLJy6

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Your scenario?

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What if one team member doesn’t cooperate and isn’t corrected by management?

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Our code is bad and the only option is to rewrite everything, but other team members won't accept coming out of their comfort zone

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Non-technical coworkers often interrupt me to tell me about an e-mail, issue ticket or other non-urgent matter

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Technical coworkers often ignore me or take very long to reply when I respect their flow