Introducing the Service Planning Team
in LINE TAIWAN
Service Planning office
Vic Cheng
2022.May.13th
Slide 2
Slide 2 text
@ 2022 LINE Corporation
Hello, I’m……
• A Product Manager in LINE, 38 months
• 2 kids dad
• Coffee lover
• Agile believer
• Hybrid vehicle driver
• Web3 newbie
2
Slide 3
Slide 3 text
@ 2022 LINE Corporation
Agenda
• Service planning - What and How
• A planner’s daily life
• Frequency questions
• Q&A
3
Slide 4
Slide 4 text
@ 2022 LINE Corporation
What is Service Planning?
4
Service Planning
Product
APP
Function
Project
Management
Design
Slide 5
Slide 5 text
@ 2022 LINE Corporation
What services we planned?
5
Slide 6
Slide 6 text
@ 2022 LINE Corporation
In the SVC office
LINE Platform:
LINE App / LINE Desktop / OA / LIVE / CLOVA / Beacon / MINI Platform / AI
Family / Platform Services:
LINE NOW / LINE 熱點 / LINE 旅遊
LINE TODAY
LINE 購物 / Global Event BOT
LINE MUSIC / LINE TAXI / LINE ⼝袋商店 / LINE VOOM TW / LINE HUB / OA plus / 貼圖 / LINE 訊息
查證 / LINE 揪團 / Search TW / Global Content Platform
Central Planning:
Insight Project
User Research
Project Management
6
Slide 7
Slide 7 text
@ 2022 LINE Corporation
How we plan our services?
• User-centered design
• Understand and communicate with developers
• Write Tech Specs and requirement
• Research
• Design thinking and data analysis
• Time management
• Flexibility and problem solving
• Try and error
7
Slide 8
Slide 8 text
8
Slide 9
Slide 9 text
@ 2022 LINE Corporation
Frequency questions
• What is the best thing in my LINE career?
• What is the most difficult thing in the planning?
• How do I join LINE?
9
@ 2022 LINE Corporation
Yes! We’re recruiting
#1 Search “LINE CAREERS” or type “https://careers.linecorp.com/" in your browser
#2 Click “Product Planning” tab
#3 Pick your prefer city, “Taipei” maybe?
or
Search “台灣連線” on 104
12