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Civichat ࣗ෼ʹ͋ͬͨެڞ੍౓͕LINEͰ෼͔Δ Govtech Conference Japan #05 ※ εϥΠυ͸ܝࡌ͠·͢. Twitter@Civichat 🐦

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ABOUT Civichatʹ͍ͭͯ Civichat͸ɺʮਃ੥ओٛʯΛ ੋਖ਼͢ΔͨΊͷ࣏ࣗମ޲͚SaaSͰ͢ɻ ਃ੥ओٛ = ࢢຽ͕ߦ੓αʔϏεΛར༻͢Δલఏͱͯ͠ɺࣗओతͳʮਃ੥ʯ Λඞཁͱ͢Δ͜ͱͰ͢ɻ ྫ͑͹ɺࣇಐख౰ͷαʔϏεडڅཁ݅ʹ֘౰͍ͯ͠Δਓ͕͍ͨͱͯ͠΋ʮਃ ੥ʯΛ͠ͳ͚Ε͹ɺडڅʹࢸΔ͜ͱ͸͋Γ·ͤΜɻ

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🤔ʮެڞαʔϏεʹຬ଍͍ͯ͠Δਓʯ͸ 58.7% • ʮαʔϏεΛར༻͢ΔͨΊͷखଓ͖͕൥ࡶͰ͋ΔʯΛ͋͛ͨਓ͕ 27.5ˋ • ʮ੫ෛ୲΍ྉۚ౳ʹݟ߹ͬͨαʔϏε͕ͳ͞Ε͍ͯͳ͍ʯΛ͋͛ͨਓ͕ 26.6ˋ কདྷͷެڞαʔϏεͷ͋Γํʹؔ͢Δੈ࿦ௐࠪ [಺ֳ෎, 2016] PROBLEM ެڞαʔϏεͷ՝୊

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PROBLEM ެڞαʔϏεͷ՝୊

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😇 PROBLEM ެڞαʔϏεͷ՝୊

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PROBLEM ैདྷͷ՝୊

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ࢢຽ͸ར༻Մೳͳ੍౓ͷݟ͚ͭʹ͘͞ɺ෼͔ΓͣΒ͞ɺਃ੥ͷ͠ʹ͘͞ɺ࣭໰૭ޱͷརศੑͳͲͷ՝୊ͷ΄͔ɺ ࣏ࣗମଆʹ΋ެڞ੍౓ͷ؅ཧ΍ࢢຽͷ࣭໰ʹରͯ͠ࢄΒ͹ͬͨ৘ใͷத͔Βͷճ౴ͳͲɺࢢຽɾ࣏ࣗମ໰Θͣʹ՝୊͸ࢁੵΈͰ͢ɻ PROBLEM ैདྷͷ՝୊ ࣗ෼͕࢖͑Δ੍౓͕Θ͔Βͳ͍ ਃ੥ʹख͕͔͔ؒΔ ॻ͍ͯΔ಺༰͕ཧղͰ͖ͳ͍ ૭ޱ͕ۭ͍ͯΔ͕࣌ؒݶΒΕͯΔ ૭ޱʹ͘ΔࢢຽʹԿճ΋ಉ͜͡ͱΛ ฉ͍ͯ͠·͏ ੍౓ͷߋ৽ʹख͕͔͔ؒΔ ͨ͘͞Μ੍౓͕͋Δͷ͸Θ͔Δ͚ͲɺͲΕ͕ ࣗ෼͕ར༻Ͱ͖Δͷ͔͕෼͔Βͳ͍ ͍͟ݟ͚ͭͨͱͯ͠΋ɺॻྨ͕ଟ͗͢Δ͠ීஈ ׳Ε਌͠ΜͰΔ୯ޠ͡Όͳ͍͔Β෼͔Γʹ͍͘ ೔த͸࢓ࣄΛ͍ͯ͠ΔͷͰ໾ॴʹ޲͔͑Δ࣌ؒ ͕ݶΒΕ͍ͯΔɻ͍͍͚ͭ͹ۭ͍ͯΔΜͩΖ͏ ࣗ෼͕ར༻Մೳͳ੍౓Λݟ͚ͭͨͱͯ͠΋ɺͳ Μͷॻྨ͕ඞཁͳͷ͔෼͔Γʹͯ͘͘ఘΊͯ͠ ·͏ ୲౰͕มΘͬͯ͠·͏ͱɺগ͠લʹฉ͍ͨ͜ͱ Λฉ͖ฦ͞ͳ͖Ό͍͚ͳ͘ͳΔ ΦϑϥΠϯͷExcelϑΝΠϧͰ΍ΓͱΓ͍ͯ͠ ΔͷͰɺߋ৽ɾฤूͨ͠ޙʹଈ೔൓ө͕Ͱ͖ ͳ͍

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SOLUTION ฐࣾ が ఏڙ͢ΔιϦϡʔγϣϯ खݩͷεϚʔτϑΥϯ͔Βެڞ੍౓Λར༻Ͱ͖Δ ϚΠφϯόʔΧʔυ΍ۜߦ৘ใͳͲΛ࿈ܞ͢Δ͜ͱͰɺCivichat͕͋ͳͨʹ͋ͬͨެڞ੍౓Λ௨஌ɻ ໘౗ͳਃ੥΋εϚʔτϑΥϯ͔Β׬݁Ͱ͖·͢ɻ Civichat ࣏ࣗମɾߦ੓ ࢢຽ ࣏ࣗମ͸Civichat͕ఏڙ͢Δ؅ཧը໘Λར༻Մೳ API࿈ܞͰ ʢ։ൃதʣ ҰׅͰ੍౓Λߋ৽ɾฤू͢Δ͜ͱ͕Ͱ͖·͢ CivichatΞΧ΢ϯτʹ৘ใΛඥ͚ͮ͢Δ͜ͱͰʢ೚ҙʣɺ ੍౓ͷਪનͷ੍౓্͕͕Γ·͢ɻ LGWANͰ΋ ಈ࡞͍ͤͨ͞ʂ

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ࣗ෼ʹ੍͋ͬͨ౓͕LINEͰΘ͔ΔʮCivichatʯͱɺ࣏ࣗମɾࣄۀऀ޲͚ιϦϡʔγϣϯͷʮCivichat ϙʔλϧʯΛఏڙ͍ͯ͠·͢ SOLUTION ฐࣾ が ఏڙ͢ΔιϦϡʔγϣϯ ΤϯυϢʔβʔ޲͚: Civichat ࣏ࣗମ޲͚: Civichatϙʔλϧ ߦ੓ͷΠϯλʔϑΣʔεΛɺ खݩͷεϚʔτϑΥϯʹɻ ࣏ࣗମɾࣄۀऀ޲͚؅ཧϙʔλϧ LINE্Ͱ༑ୡ௥Ճ͢Δ͚ͩͰར༻Մೳ ΦϯϥΠϯ্Ͱͷެڞ੍౓ͷ௥ՃɾฤूɺCSVϑΝΠϧͷΠ ϯϙʔτ, ΤΫεϙʔτʹ΋ରԠɻAPI΋ఏڙ༧ఆɻ

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ΤϯυϢʔβʔ޲͚: Civichat ͍ͭ΋΍ͬͯΔ໘౗ͳ࡞ۀɺ࣮͸ิॿۚͷର৅͔΋͠Ε·ͤΜɻCivichatΛ࢖͑͹ɺ͋ͳͨʹ͋ͬͨิॿۚΛݟಀ͢͜ͱ͸͋Γ·ͤ Μɻ SOLUTION ΤϯυϢʔβʔ޲͚: Civichat ࣭໰ʹ౴͍͚͑ͯͩ͘Ͱ੍౓͕ݟ͔ͭΔ ݕࡧ੍ͯ͠౓Λ୳ͯͨ͠ैདྷͷํ๏Ͱ͸ͳ͘ɺBotͷ ࣭໰ʹ౴͍͚͑ͯͩ͘Ͱ͋ͳͨʹ੍͋ͬͨ౓͕ݟ͔ͭ Γ·͢ɻ ΞΧ΢ϯτ࿈ܞͰೖྗෆཁ ͍ΖΜͳαʔϏεΛ࢖͏͚ͩͰ૿͍͑ͯ͘ΞΧ΢ϯ τ…Civichat͸ϚΠφϯόʔΧʔυΛ͔͚ͩ͟͢Ͱɺ໘ ౗ͳೖྗ͸ෆཁͰ͢ɻ ࣗ෼ʹ੍͋ͬͨ౓͕௥Ճ͞ΕΔͱ͓஌Βͤ ຖ೔ͨ͘͞Μ૿͍͑ͯ͘ެڞ੍౓ɺ΋͏௥Θͳ͍ͯ͘ ͍ɻ͋ͳ͕ͨར༻Ͱ͖ͦ͏ͳ੍౓͕͋Ε͹௨஌Ͱ͓ ஌Βͤɻ

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࣏ࣗମ޲͚: Civichatϙʔλϧ ੍౓ͷฤूΛଈ࣌൓ө Civichatϙʔλϧ͸ΦϯϥΠϯ্ʹߏங͞Ε͍ͯΔͨ Ίɺ੍౓ͷมߋ΋ଈ࣌ʹ൓ө͞Ε·͢ɻ ࡂ֐࣌ͷࢧԉ੍౓ͷߏஙͳͲʹ΋͓࢖͍͍͚ͨͩ·͢ ʢ༧ఆʣAPI઀ଓͰ੍౓؅ཧΛ͜Ε1ͭ ࠓޙɺ࣏ࣗମͷ੍౓σʔλܗࣜΛ಺ֳ෎͕౷Ұ͍ͯ͠ ͘ͷ͸͝ଘ஌Ͱ͔͢ʁCivichatϙʔλϧ͸API઀ଓ͕Մ ೳͳͷͰɺ૿͑ଓ͚ΔGovTechαʔϏεͱ΋࿈ܞՄೳ ʢ༧ఆʣLGWAN؀ڥʹ΋ରԠ ࣏ࣗମ޲͚αʔϏεͰ᪴͘ϙΠϯτͱͯ͠ͷLGWAN ରԠɻฐࣾ͸NTTσʔλͱͷࣄۀఏܞʹΑͬͯɺۚ༥ ܥαʔϏεϨϕϧͷػີੑ͕୲อ͞Ε͍ͯ·͢ɻ ໘౗ͳ੍౓؅ཧɺCivichatϙʔλϧΛར༻͢Ε͹ଈ࣌൓өɻ࠷ߴϨϕϧͷηΩϡϦςΟɻ͜Ε͔Β૿͑ଓ͚ΔͰ͋Ζ͏ɺGovTechܥ SaaSͷಋೖͷࡍͷAPI࿈ܞ΍ɺΦʔϓϯσʔλઓུΛαϙʔτ͢ΔͨΊͷମ੍͕੔͍ͬͯ·͢ɻ SOLUTION ࣏ࣗମ޲͚: Civichatϙʔλϧ

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۽ຊࢢΛ෣୆ʹɺࡂ֐࣌ͷࢧԉ੍౓ͷҊ಺Λ࣮ࢪ • UIJͷऔΓ૊ΈͰ۽ຊࢢΛର৅ʹͨ͠ࢧԉ੍ ౓ͷҊ಺Λ12݄͔Β։࢝ • ۽ຊ਒ࡂͷܦݧΛ΋ͱʹɺʮࡂ֐࣌ͷࢧԉ ੍౓ʯΛ࡭ࢠ͔ΒσδλϧԽ΁ஔ͖׵͑ • 3ϲ݄ؒͷ࣮ূ࣮ݧͰ50ສԁͰͷ੥͚ෛ͍
 ʢଞͷ࣏ࣗମ͞Μ͕΍Γ͍ͨ৔߹͸2ഒఔ౓Λ૝ఆ͍ͩ͘͞ʣ • ࡭ࢠͰͷݕࡧΑΓɺCivichatΛར༻ͨ͠ݕ ࡧͰ10ഒૣ͍݁Ռʢ౰ࣾൺɺඇެࣜʣʢਖ਼ࣜൃද͸3݄ʹ༧ఆ͠ ͍ͯΔϓϨεϦϦʔεΛ͓଴͍ͪͩ͘͞ʣ FACT ۽ຊࢢͷ࣮ূ࣮ݧʹ͍ͭͯ

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ର৅੍౓ͷਪન ݱࡏ͸ɺϢʔβʔ৘ใΛ ೋ෼୳ࡧతʹ࣭໰͠ɺճ ౴Λ΋ͱʹʮϢʔβʔ͕ ར༻Ͱ͖ͦ͏ͳ੍౓ʯΛ ද͍ࣔͯ͠·͢ɻ ͜ΕʹΫϥελʔ෼ੳͳ ͲΛ׆༻͠ɺΑΓਫ਼౓Λ ͍͖͍͋͛ͯͨͰ͢ɻ ௨஌ ࣏ࣗମ޲͚SaaSͷಋೖ͕ ਐΜͩͱԾఆ͢Δͱɺ੍ ౓͕ߋ৽ɾ௥Ճ͞ΕΔγ ʔϯ͕ग़͖ͯ·͢ɻ ͋Β͔͡Ί͓ؾʹೖΓʹ ొ࿥ͯ͋ͬͨ͠Γɺ౰ͯ ͸·Δ੍౓͕͋Ε͹௨஌ Λߦ͍͍ͨͰ͢ɻ ిࢠਃ੥ ిࢠਃ੥·Ͱߦ͏͜ͱ ͰɺҰ؏ͨ͠Ϣʔβʔମ ݧΛఏڙͰ͖Δͱߟ͑· ͢ɻϚΠφϙʔλϧAPIΛ ׆༻͢Δ͜ͱʹΑͬͯε Ϛϗ্͔Βਃ੥ΛՄೳʹ ͠·͢ɻ ݱࡏ ϑΣʔζ 2 ϑΣʔζ 3 FUTRTE ࠓޙͷܭը

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􀑏 ࢖͑Δ΋ͷ͚ͩ ௨஌Ͱ͓஌Βͤ ࢴ໘ΑΓ 10x ૣ͍ ੍౓ݕࡧ 􀙤 εϚϗͰਃ੥ ੍౓৘ใ͸ ৗʹ࠷৽ 􀤆 ެࣜαΠτ΋ APIͰߋ৽ 􀉤 􀣕 􀦎 􀟒 ϚΠφϯόʔͰຊਓೝূ ࣗ෼͕࢖͑Δ ެڞ੍౓͕ LINEͰΘ͔Δ 􀢕 LGWANରԠ ηΩϡΞͳ௨৴ 􀝖 􀡇 􀝻 􀏹 􀉤 Onlin e Merge d Of fl ine 􀱘 􀱘 ௨஌Ͱ͓஌Βͤ CSVΠϯϙʔτ Sponsored b y Code for Japan 􀟛 􀈎 􀈒 􀎢 􀈥 ੍౓؅ཧΛ ͜Ε1ͭͰ Civicha t ϙʔλϧ info@civichat.jp 📩: civichat.jp 🔗: