Slide 24
Slide 24 text
THE METHOD: PERSONAS
Five personas, five questions
Same car, same city, five different questions and sources.
VS
THAT WAS ME
DR
CB
TE
IE
Value Seeker
Deep Researcher
Community Buyer
Trend Explorer
Industry Expert
COMPARE
VALIDATE
TRUST
DISCOVER
ANTICIPATE
ASKS
ASKS
ASKS
ASKS
ASKS
“Which DFW dealer has
the lowest markup on a
Grand Highlander?”
“Hybrid Max or Hybrid:
real MPG, reliability,
trade-offs?”
“Anyone in DFW buy
one recently? Was the
price fair?”
“Is the next model year
worth waiting for?”
“How does hybrid
demand change dealer
inventory?”
TRUSTS
TRUSTS
TRUSTS
TRUSTS
TRUSTS
Google Search · GBP
Reviews · Marketplaces
YouTube · Reddit ·
Competitor sites
Facebook Groups ·
Reddit · GBP Reviews
TikTok · Instagram ·
YouTube
X · Podcasts · Earnings
Calls
WON BY
WON BY
WON BY
WON BY
WON BY
Transparent pricing
pages, fresh reviews
Comparison guides, spec
videos, owner data
Owner threads, answers
in the group, dealer
replies
Short video, first looks,
walkarounds
Analysis, earnings
commentary, forecasts
Research per persona, not per keyword.
Venkata Pagadala · brightonSEO San Diego 2026