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Into the Darkness of Your User’s Minds Creating a User Friendly UI

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Research helps us understand people.

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We learn by studying users.

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Basketball Study How we focus on tasks

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16 times Correct answer

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Did you see the Gorilla?

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Designing for Inattention

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Help users focus on the task.

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Path to Completion

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Takeaways !   Don’t assume people will see everything on the screen. !   If the users need something to complete the task, put it in their visual path. !   Give users a clear starting point. !   Provide clear next steps !   Indicate when the task is complete.

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How We See

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What you think you see.

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What you really see.

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What you really see.

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What you really see.

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What you really see.

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What you really see.

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What you think you see.

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Takeaways !   Reduce clutter on the screen. !   Reduce the number of focal points. !   Increase white space around objects or groupings of objects to allow the eye to rest.

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Working Memory

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Seven is not a magic number.

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712-569-4532

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The 3-Click-Rule

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Takeaways !   People can only remember 3-4 items at a time. !   Break down tasks or information into small chucks. !   Memory is fragile. It degrades quickly and is subject to lots of errors. !   Don’t ask people to remember something from one task to another.

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Context

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53RV35 7O

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You can read this.

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Give Users Context

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Takeaways !   Context is more important than the number of clicks. !   The users should be able to see at a glance where the are.

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People Need Feedback

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Mom is working hard.

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Baby is working hard.

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Nobody is happy.

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Design to give users feedback.

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Confirm Actions

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Explain the absence of data.

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Provide meaningful error messages.

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Takeaways !   Give users feedback !   Give good error messages !   Tell them when they have successfully completed a task

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Things that are close together are related.

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500 X longer to use.

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Fast with fewer mistakes.

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Takeaways !   Group related items together: labels and fields or Headings and text. !   Put less space between items that do go together. !   Put more space between items that don’t go together. !   Group icons/tools with related functions together

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We look for patterns to identify words.

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Aoccdrnig to rscheearch at Cmabrigde Uinervtisy, it deosn't mttaer in waht oredr the ltteers in a wrod are, the olny iprmoetnt tihng is taht the frist and lsat ltteer be at the rghit pclae. The rset can be a toatl mses and you can sitll raed it wouthit a porbelm. Tihs is bcuseae the huamn mnid deos not raed ervey lteter by istlef, but the wrod as a wlohe.

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You read differently than you think you do.

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We look for shapes.

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You jump around when you read.

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White space around objects increases comprehension.

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Takeaways !   Increase white space around objects and groupings of objects. !   Use headers and short blocks of text. !   A line length of 50 -75 characters is optimal. !   People scan more than they read.

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Questions Questions